3 Ratings
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Score 9.6 out of 100
26 Ratings
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Score 8.2 out of 100

Attribute Ratings

  • GloriaFood Online Ordering & Table Reservation System an Oracle Company is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

GloriaFood Online Ordering & Table Reservation System an Oracle Company

100%
2 Ratings
7.6

Toast Point of Sale

76%
13 Ratings

Likelihood to Renew

GloriaFood Online Ordering & Table Reservation System an Oracle Company

N/A
0 Ratings
8.0

Toast Point of Sale

80%
1 Rating

Usability

GloriaFood Online Ordering & Table Reservation System an Oracle Company

N/A
0 Ratings
6.0

Toast Point of Sale

60%
1 Rating

Likelihood to Recommend

GloriaFood

It works great for small businesses but also for those who have several locations and menus. Its control panel makes your life easier when setting up every custom detail that you need. The tool is even free, you just pay for adding such as more than 1 promo-active at a time, online payment, custom marketing tools, etc. But without addons, it's free for all.
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Toast

For restaurants it's great, and that's the only scenario I'm really use to seeing it. However I do have to say that during Christmas time, our city has a craft bizarre where local artists are featured and sell their wares, and this Bizarre was using Toast POS. Therefore, I think it can really span across all avenues. It's great because of how it categorizes menus, and how you can run reports like a p-mix to see your top sellers, and bottom sellers, etc. The more I think of it, now, really any business that sells something and needs to track those sales, could use this POS. A tire store? Sure. A hat shop? Absolutely. The great thing about Toast is that it is just SO customizable! You can even make the buttons different colors, that's how customizable it is. Lastly, the ability to sell online has been a game-changer. I wish there was a little bit better formatting for online ordering, but really, you can add pictures, descriptions, modifiers, use discount codes, and accept gift cards all online. We didn't have to build out an online store, we just had to build out our menu buttons and we were all set.
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Pros

GloriaFood

  • Quick Reservation without waiting in long queue
  • Prompt Food delivery
  • It has user friendly app interface
  • Taking orders through facebook is great
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Toast

  • The ability for guest to select a receipt type.
  • Allowing to enter in different types of orders (current in-store orders, future orders, house account orders, and more).
  • The convenience of touch screen use and strong calibration.
  • Ability to swivel tablet from employee to guest.
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Cons

GloriaFood

  • A more powerful tablet apps in which you could edit the locations
  • More options for coupons and promos that are more personalized
  • A better analytics and reporting system with more tools and charts for an easier work
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Toast

  • Though sales details are available in real time, the analytics take 2-3 days to post. So if you are looking for specific modifications you'll have to wait.
  • Though you can edit the menus directly from the devices and move them around like you do on a smartphone, it doesn't give you a sorting option. If you're OCD like me, you have to alphabetize my hand.
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Pricing Details

GloriaFood Online Ordering & Table Reservation System an Oracle Company

Starting Price

$0 unlimited

Editions & Modules

GloriaFood Online Ordering & Table Reservation System an Oracle Company editions and modules pricing
EditionModules
Free Online Ordering & Table Reservation System$0.001
Online / Credit Card Payment Service$29.002
Sales Optimized Website$9.003
Advanced Promo Marketing$19.004
Branded Mobile Apps$59.005

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional $0.00

Additional Details

» Online Ordering System for your site or Facebook page = 100% free forever » Online Table Reservation System for your site or Facebook page = 100% free forever » A sales optimized website to replace your old one, including full SEO and mobile browser support, hosting and domain name (if you don't have one already) = $9 / month » The ability to allow clients to pay online via credit card = $29 / month » The ability to create advanced promotions, segmentation and user profiling to increase sales for repeat customers and create loyalty = $19 / month » Your very own branded mobile app for both Android and Apple iOS, with your logo and full menu on the app store = $59 / month

Toast Point of Sale

Starting Price

$69 per month

Editions & Modules

Toast Point of Sale editions and modules pricing
EditionModules
Starter691
Essentials992
Growth1993

Footnotes

  1. per month
  2. per month
  3. per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Likelihood to Renew

GloriaFood

No answers on this topic

Toast

There are many features I wish Toast had that it currently does not, but we are likely to renew this year because given Toast's recent increase in funding and expanding of their staff, we are hopeful some of these issues will finally be resolved in 2019. Plus, though I've never done it, I'd imagine that switching to another POS system would take a ton of time, money, and resources---things most businesses don't have a lot of. So we'll sit tight with Toast for now and see what they come up with this year in terms of fixing our biggest pain-points.
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Usability

GloriaFood

No answers on this topic

Toast

Toast POS is a great basic POS tool, having some features I didn't think would be possible at this price point, such as:
  • processing CC payments in "offline mode" in case there is an internet outage
  • kitchen display screens
  • collecting payment from customers using a handheld right at their table
  • pre-approving card payments to assure the customer has enough money to pay for their order, etc
That being said, I still feel that Toast misses the mark on some things that I truly would consider 'common-sense' features, such as:
  • providing hardware that connects the Register Screen (Elo) to the Cash drawer so it doesn't fall off the table when flipped over for customer signature
  • accepting physical and e-gift cards as payment on their own online ordering platform (ToastOO)
  • a Rewards Program that allows for online enrollment, rather than holding up quick-serve lines to sign up
  • a Promo code feature that allows you to add basic restrictions such as Limit 1 per customer, or date/time limitations
  • increasing in-store operations efficiency by creating more straight-forward ways to manage restaurant/ToastOO hours, and Delivery/Takeout quote estimates
Facing these issues after 3+ years has been a frustration. We hope Toast has some solutions in mind that they will be implementing in 2019.
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Alternatives Considered

GloriaFood

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Toast

Toast is so much easier to use than Breadcrumb. The display is so much easier to navigate. The card readers are more quality with Toast. Chownow was hard because it had its own printer, different than our kitchen printer, for to go orders, but now with Toast's all in one ordering we get the to go orders sent to the kitchen with the same ease as if they were getting fired from the main floor.
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Return on Investment

GloriaFood

  • Since it was bought by Orale it stopped supporting some countries such as Venezuela, where we also had it but lost out account
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Toast

  • Offline mode has helped with ROI, as we are still able to process credit cards, whereas before we could not and would have to accept cash only.
  • A streamlined and integrated online ordering platform has cut down on the need of a third-party platform.
  • Customer loyalty program has really motivated customers to order more often with higher ticket averages.
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Screenshots

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