What users are saying about
4 Ratings
6 Ratings
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Score 9 out of 100
4 Ratings
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Score 8 out of 100

Likelihood to Recommend

FreeConference.com

It's great for virtually meeting with people in other cities/countries. It's terrific how they provide so many international numbers for people to use!
Michelle Braun | TrustRadius Reviewer

Glance

Glance is an ideal tool where the customer base is not very technologically savvy. We support farmers, so this demographic is known for being behind on the technological advances of their industry. We are primarily a call center. Glance has helped our new agents be better equipped from day one, which results in their onboarding time being much quicker since they are able to see common issues first-hand
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

FreeConference.com
10.0
Glance
Call reports
FreeConference.com
10.0
Glance

Call Management

FreeConference.com
9.1
Glance
Call recording
FreeConference.com
9.1
Glance

VoIP system collaboration

FreeConference.com
9.5
Glance
Video conferencing
FreeConference.com
10.0
Glance
Audio conferencing
FreeConference.com
9.1
Glance

Performance & Compatibility of Online Events Software

FreeConference.com
Glance
8.6
High quality audio
FreeConference.com
Glance
9.0
High quality video
FreeConference.com
Glance
9.0
Low bandwidth requirements
FreeConference.com
Glance
7.4
Mobile support
FreeConference.com
Glance
9.0

Screen Sharing

FreeConference.com
Glance
10.0
Desktop sharing
FreeConference.com
Glance
10.0

Online Meetings / Events

FreeConference.com
Glance
10.0
Record meetings / events
FreeConference.com
Glance
10.0

Online Events Security

FreeConference.com
Glance
8.6
User authentication
FreeConference.com
Glance
7.8
Participant roles & permissions
FreeConference.com
Glance
9.0
Confidential attendee list
FreeConference.com
Glance
9.0

Pros

FreeConference.com

  • You can subscribe in a couple clicks and that gives you access, for free, to unlimited conference calls within the US and a selection of other countries (premium accounts give access to all countries - but the free service is already quite amazing).
  • The quality of the calls is a sure benefit. One might expect for it to be poor as I did specifically because of the cost.
  • You can use your numbers without setting up a new conference call every time.
  • You can also schedule a conference and get reminded.
Amir Draquez | TrustRadius Reviewer

Glance

  • Being able to start a meeting right from your task bar with minimal clicks is key for great customer service.
  • The ability to customize our support domain makes it an easy address to verbally give the customer.
Anonymous | TrustRadius Reviewer

Cons

FreeConference.com

  • Early on (many years ago), I occasionally had some trouble getting everyone onto the same call. But that's only happened a couple of times many moons ago.
Michelle Braun | TrustRadius Reviewer

Glance

  • We would like more reporting features and more granularity with what we see.
  • We would like to schedule our own reports.
  • We would like more control over the user templates.
Anonymous | TrustRadius Reviewer

Support Rating

FreeConference.com

No score
No answers yet
No answers on this topic

Glance

Glance 10.0
Based on 2 answers
Easy to get hold of and always very helpful. Having a support team dedicated to one product and one that will support all of your users (not just the admins) made it easy to implement in a small business.
Anonymous | TrustRadius Reviewer

Alternatives Considered

FreeConference.com

I selected freeconferences.com at the time because I didn't have access to my webex account and I was crunched for time . I was a bit amazed/"Taken back" as i wondered why this wasn't protocol already. The platform is easy, free, a no-brainer.
Amir Draquez | TrustRadius Reviewer

Glance

Glance, while lacking some features of its competitors, is easy to use and standalone. Support for this application is dedicated to it and you can get near immediate support. This was key given the demographic of our staff.
Anonymous | TrustRadius Reviewer

Return on Investment

FreeConference.com

  • BEST ROI ever! It's all free and has let me access people globally. Thanks!
Michelle Braun | TrustRadius Reviewer

Glance

  • Glance has reduced the amount of time an agent spends on a single call by nearly 30%. This reduction in time has helped us attend to more customers and more quickly.
  • The speed at which our agents picked up this tool speaks to the ease of use and integration of Glance.
  • Overall, this has helped our team managers train their teams on the product more efficiently.
Anonymous | TrustRadius Reviewer

Pricing Details

FreeConference.com

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreeConference.com Editions & Modules

Additional Pricing Details

Glance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Glance Editions & Modules

Edition
Lite$19.001
Professional$35.001
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

FreeConference.com
9.1
Glance
8.0

Support Rating

FreeConference.com
Glance
10.0

Add comparison