Comcast Business VOIP (VoiceEdge) vs. FreeConferenceCall.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Comcast Business VOIP (VoiceEdge)
Score 6.5 out of 10
N/A
Comcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing.N/A
FreeConferenceCall.com
Score 5.5 out of 10
N/A
FreeConferenceCall.com is a free audio conferencing solution with features such as audio and video conferencing, screen-sharing, call recording, transcribed keywords, one-click web controls, transcribed keywords, instant messaging, and integrations with Microsoft Outlook and Google Calendar.
$4
per month
Pricing
Comcast Business VOIP (VoiceEdge)FreeConferenceCall.com
Editions & Modules
No answers on this topic
Suggested Amount
$4
per month
Average Amount
$8.21
per month
Market Rate
$15
per month
Pay what you can
Customized
Offerings
Pricing Offerings
Comcast Business VOIP (VoiceEdge)FreeConferenceCall.com
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Freeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.
More Pricing Information
Community Pulse
Comcast Business VOIP (VoiceEdge)FreeConferenceCall.com
Top Pros
Top Cons
Features
Comcast Business VOIP (VoiceEdge)FreeConferenceCall.com
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
7.1
7 Ratings
14% below category average
FreeConferenceCall.com
8.7
10 Ratings
6% above category average
Hosted PBX5.74 Ratings9.03 Ratings
Multi-level Interactive Voice Response (IVR)7.04 Ratings10.02 Ratings
User templates7.05 Ratings7.52 Ratings
Call reports8.86 Ratings8.18 Ratings
Directory of employee names7.27 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
6.9
7 Ratings
20% below category average
FreeConferenceCall.com
8.0
8 Ratings
5% below category average
Answering rules7.17 Ratings8.01 Ratings
Call recording5.45 Ratings8.18 Ratings
Call park7.66 Ratings8.02 Ratings
Call screening6.67 Ratings8.03 Ratings
Message alerts7.77 Ratings8.04 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
8.6
3 Ratings
4% above category average
FreeConferenceCall.com
6.3
10 Ratings
27% below category average
Video conferencing9.02 Ratings4.76 Ratings
Audio conferencing8.43 Ratings4.710 Ratings
Video screen sharing9.01 Ratings8.05 Ratings
Instant messaging8.02 Ratings8.03 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Comcast Business VOIP (VoiceEdge)
5.1
7 Ratings
48% below category average
FreeConferenceCall.com
8.0
2 Ratings
4% below category average
Mobile app for iOS3.85 Ratings8.02 Ratings
Mobile app for Android6.45 Ratings8.02 Ratings
Best Alternatives
Comcast Business VOIP (VoiceEdge)FreeConferenceCall.com
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Comcast Business VOIP (VoiceEdge)FreeConferenceCall.com
Likelihood to Recommend
5.7
(7 ratings)
5.1
(12 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.0
(1 ratings)
9.5
(3 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Comcast Business VOIP (VoiceEdge)FreeConferenceCall.com
Likelihood to Recommend
Comcast Business
Good for any situation where there are multiple employees who need to be reached by customers or in-house. Also cuts down on Robo calls because they typically can't / don't press numbers to choose from a menu. Can't really see this system being worth the price in a smaller-sized operation though, as there are far cheaper options that provide a much nicer management interface.
Read full review
FreeConferenceCall.com
FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
Read full review
Pros
Comcast Business
  • Makes it easy to send and receive phone calls, setup extensions, and generally handle incoming and outgoing phone calls.
  • You're able to receive business calls wherever you go, whether you're in your office or on your mobile device.
  • The Voicemail to Text feature generally works well enough for you to know what a message is about without having to listen to it.
Read full review
FreeConferenceCall.com
  • The online portal to access call details and recordings is very easy to use.
  • The functions that are offered beyond the free plan are competitive with other providers.
  • I feel that our calls are secure with our own personal access codes and the same number always being used.
Read full review
Cons
Comcast Business
  • Not a fan of the poly phones
  • I feel if the phones were set up better when installed it would have saved a lot of headache.
Read full review
FreeConferenceCall.com
  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
Read full review
Likelihood to Renew
Comcast Business
No answers on this topic
FreeConferenceCall.com
It is so user friendly.
Read full review
Usability
Comcast Business
No answers on this topic
FreeConferenceCall.com
I am and have been extremely pleased with my use of this product.
Read full review
Support Rating
Comcast Business
Very helpful and quick
Read full review
FreeConferenceCall.com
I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
Read full review
Implementation Rating
Comcast Business
No answers on this topic
FreeConferenceCall.com
It's a no brainer!
Read full review
Alternatives Considered
Comcast Business
I have switched now to MagicJack for business, while their support might not be the most amazing either we are very satisfied with the service/cost relationship and this has been a major game-changer. I am certain that Comcast has a larger client base that they have to look for that might be creating much more significant revenue. We have faced similar situations with other vendors and have found better solutions with smaller, shelving solutions that seem to cater more closely to clients.
Read full review
FreeConferenceCall.com
So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Read full review
Return on Investment
Comcast Business
  • In my experience, you have to pay to get out of contract.
  • In my opinion, it's a total waste of time and money.
Read full review
FreeConferenceCall.com
  • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
  • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
  • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
Read full review
ScreenShots