FreeConferenceCall.com vs. Glance

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeConferenceCall.com
Score 5.5 out of 10
N/A
FreeConferenceCall.com is a free audio conferencing solution with features such as audio and video conferencing, screen-sharing, call recording, transcribed keywords, one-click web controls, transcribed keywords, instant messaging, and integrations with Microsoft Outlook and Google Calendar.
$4
per month
Glance
Score 8.0 out of 10
N/A
Glance is a conferencing platform focused on customer engagement through visualization and collaboration.
$19
per month
Pricing
FreeConferenceCall.comGlance
Editions & Modules
Suggested Amount
$4
per month
Average Amount
$8.21
per month
Market Rate
$15
per month
Pay what you can
Customized
Lite
$19.00
per month
Professional
$35.00
per month
Offerings
Pricing Offerings
FreeConferenceCall.comGlance
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFreeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.
More Pricing Information
Community Pulse
FreeConferenceCall.comGlance
Top Pros
Top Cons
Features
FreeConferenceCall.comGlance
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
FreeConferenceCall.com
8.7
10 Ratings
6% above category average
Glance
-
Ratings
Hosted PBX9.03 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)10.02 Ratings00 Ratings
User templates7.52 Ratings00 Ratings
Call reports8.18 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
FreeConferenceCall.com
8.0
8 Ratings
5% below category average
Glance
-
Ratings
Answering rules8.01 Ratings00 Ratings
Call recording8.18 Ratings00 Ratings
Call park8.02 Ratings00 Ratings
Call screening8.03 Ratings00 Ratings
Message alerts8.04 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
FreeConferenceCall.com
6.3
10 Ratings
27% below category average
Glance
-
Ratings
Video conferencing4.76 Ratings00 Ratings
Audio conferencing4.710 Ratings00 Ratings
Video screen sharing8.05 Ratings00 Ratings
Instant messaging8.03 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
FreeConferenceCall.com
8.0
2 Ratings
4% below category average
Glance
-
Ratings
Mobile app for iOS8.02 Ratings00 Ratings
Mobile app for Android8.02 Ratings00 Ratings
Best Alternatives
FreeConferenceCall.comGlance
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
Intercom
Intercom
Score 8.7 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CustomerSuccessBox
CustomerSuccessBox
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.1 out of 10
Cisco Webex Experience Management (discontinued)
Cisco Webex Experience Management (discontinued)
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreeConferenceCall.comGlance
Likelihood to Recommend
5.1
(12 ratings)
8.0
(2 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.5
(3 ratings)
10.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
FreeConferenceCall.comGlance
Likelihood to Recommend
FreeConferenceCall.com
FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
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Glance
Glance is an ideal tool where the customer base is not very technologically savvy. We support farmers, so this demographic is known for being behind on the technological advances of their industry. We are primarily a call center. Glance has helped our new agents be better equipped from day one, which results in their onboarding time being much quicker since they are able to see common issues first-hand
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Pros
FreeConferenceCall.com
  • The online portal to access call details and recordings is very easy to use.
  • The functions that are offered beyond the free plan are competitive with other providers.
  • I feel that our calls are secure with our own personal access codes and the same number always being used.
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Glance
  • Being able to start a meeting right from your task bar with minimal clicks is key for great customer service.
  • The ability to customize our support domain makes it an easy address to verbally give the customer.
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Cons
FreeConferenceCall.com
  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
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Glance
  • We would like more reporting features and more granularity with what we see.
  • We would like to schedule our own reports.
  • We would like more control over the user templates.
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Likelihood to Renew
FreeConferenceCall.com
It is so user friendly.
Read full review
Glance
No answers on this topic
Usability
FreeConferenceCall.com
I am and have been extremely pleased with my use of this product.
Read full review
Glance
No answers on this topic
Support Rating
FreeConferenceCall.com
I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
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Glance
Easy to get hold of and always very helpful. Having a support team dedicated to one product and one that will support all of your users (not just the admins) made it easy to implement in a small business.
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Implementation Rating
FreeConferenceCall.com
It's a no brainer!
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Glance
No answers on this topic
Alternatives Considered
FreeConferenceCall.com
So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
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Glance
Glance, while lacking some features of its competitors, is easy to use and standalone. Support for this application is dedicated to it and you can get near immediate support. This was key given the demographic of our staff.
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Return on Investment
FreeConferenceCall.com
  • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
  • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
  • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
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Glance
  • Glance has reduced the amount of time an agent spends on a single call by nearly 30%. This reduction in time has helped us attend to more customers and more quickly.
  • The speed at which our agents picked up this tool speaks to the ease of use and integration of Glance.
  • Overall, this has helped our team managers train their teams on the product more efficiently.
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ScreenShots