What users are saying about
18 Ratings
19 Ratings
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Score 6.1 out of 100
18 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Cloud PBX

    8.7

    FreeConferenceCall.com

    87%

    Vidyo

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 4/4 features

    Hosted PBX

    9.0
    90%
    3 Ratings
    N/A
    0 Ratings

    Multi-level Interactive Voice Response (IVR)

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    User templates

    7.5
    75%
    2 Ratings
    N/A
    0 Ratings

    Call reports

    8.5
    85%
    8 Ratings
    N/A
    0 Ratings

    Call Management

    8.1

    FreeConferenceCall.com

    81%

    Vidyo

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 5/5 features

    Answering rules

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Call recording

    8.7
    87%
    8 Ratings
    N/A
    0 Ratings

    Call park

    8.0
    80%
    2 Ratings
    N/A
    0 Ratings

    Call screening

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Message alerts

    8.0
    80%
    4 Ratings
    N/A
    0 Ratings

    VoIP system collaboration

    7.0

    FreeConferenceCall.com

    70%

    Vidyo

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 4/4 features

    Video conferencing

    5.3
    53%
    6 Ratings
    N/A
    0 Ratings

    Audio conferencing

    6.1
    61%
    10 Ratings
    N/A
    0 Ratings

    Video screen sharing

    8.3
    83%
    5 Ratings
    N/A
    0 Ratings

    Instant messaging

    8.2
    82%
    3 Ratings
    N/A
    0 Ratings

    Mobile apps

    8.4

    FreeConferenceCall.com

    84%

    Vidyo

    Feature Set Not Supported
    N/A
    FreeConferenceCall.com ranks higher in 2/2 features

    Mobile app for iOS

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Mobile app for Android

    8.4
    84%
    2 Ratings
    N/A
    0 Ratings

    Performance & Compatibility of Online Events Software

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    9.0

    Vidyo

    90%
    Vidyo ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    8.8
    88%
    10 Ratings

    High quality video

    N/A
    0 Ratings
    8.9
    89%
    10 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    8.7
    87%
    8 Ratings

    Mobile support

    N/A
    0 Ratings
    9.7
    97%
    9 Ratings

    Screen Sharing

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    7.2

    Vidyo

    72%
    Vidyo ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    6.8
    68%
    10 Ratings

    Whiteboards

    N/A
    0 Ratings
    7.7
    77%
    6 Ratings

    Online Meetings / Events

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    7.9

    Vidyo

    79%
    Vidyo ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    9.4
    94%
    7 Ratings

    Meeting initiation

    N/A
    0 Ratings
    8.7
    87%
    10 Ratings

    Integrates with social media

    N/A
    0 Ratings
    5.0
    50%
    4 Ratings

    Record meetings / events

    N/A
    0 Ratings
    6.8
    68%
    5 Ratings

    Slideshows

    N/A
    0 Ratings
    9.5
    95%
    8 Ratings

    Online Events Collaboration

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    6.6

    Vidyo

    66%
    Vidyo ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.7
    87%
    9 Ratings

    Audience polling

    N/A
    0 Ratings
    5.0
    50%
    5 Ratings

    Q&A

    N/A
    0 Ratings
    6.0
    60%
    5 Ratings

    Online Events Security

    FreeConferenceCall.com

    Feature Set Not Supported
    N/A
    7.9

    Vidyo

    79%
    Vidyo ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.3
    83%
    9 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    8.3
    83%
    8 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    7.0
    70%
    6 Ratings

    Attribute Ratings

    • FreeConferenceCall.com is rated higher in 2 areas: Usability, Support Rating
    • Vidyo is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    5.8

    FreeConferenceCall.com

    58%
    12 Ratings
    8.8

    Vidyo

    88%
    10 Ratings

    Likelihood to Renew

    10.0

    FreeConferenceCall.com

    100%
    1 Rating

    Vidyo

    N/A
    0 Ratings

    Usability

    10.0

    FreeConferenceCall.com

    100%
    1 Rating
    8.0

    Vidyo

    80%
    1 Rating

    Support Rating

    9.5

    FreeConferenceCall.com

    95%
    6 Ratings
    8.0

    Vidyo

    80%
    5 Ratings

    Implementation Rating

    10.0

    FreeConferenceCall.com

    100%
    2 Ratings

    Vidyo

    N/A
    0 Ratings

    Likelihood to Recommend

    FreeConferenceCall.com

    FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
    Read full review

    Vidyo

    I've had HR professionals ask about using it for interviews. Gone are the days where we have to spend hundreds of dollars to fly candidates in or limit ourselves to phone interviews. Vidyo with it's high reliability has saved the organization thousands in travel costs with candidate recruitment. Business meetings that can often be troubling to get leaders and executive all in one room, Vidyo has functioned extraordinarily well in bringing in people from home, on the road, or the airport. Mobile capabilities are easy and fast. Quick daily calls and chats in the office are probably best suited for the free options out there as Vidyo is not a free service like others. Better yet general phone calls will suffice.
    Read full review

    Pros

    FreeConferenceCall.com

    • The online portal to access call details and recordings is very easy to use.
    • The functions that are offered beyond the free plan are competitive with other providers.
    • I feel that our calls are secure with our own personal access codes and the same number always being used.
    Read full review

    Vidyo

    • I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
    • To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
    • I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).
    Read full review

    Cons

    FreeConferenceCall.com

    • Recently callers cannot get onto the call
    • Users on the call get bumped off
    • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
    • I found customer service representatives rude and dismissive
    Read full review

    Vidyo

    • The design and the branding give little to be desired
    • Customer support is below average
    • The API must be rewritten and add more functions that are commonly requested.
    • Project codes are not well maintained and hard to find.
    Read full review

    Pricing Details

    FreeConferenceCall.com

    Starting Price

    $4 per month

    Editions & Modules

    FreeConferenceCall.com editions and modules pricing
    EditionModules
    Suggested Amount$41
    Average Amount$8.212
    Market Rate$153
    Pay what you canCustomized4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Freeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.

    Vidyo

    Starting Price

    Editions & Modules

    Vidyo editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      FreeConferenceCall.com

      It is so user friendly.
      Read full review

      Vidyo

      No answers on this topic

      Usability

      FreeConferenceCall.com

      I am and have been extremely pleased with my use of this product.
      Read full review

      Vidyo

      Though not as widely used as Zoom or Google Hangouts, it is very competitive as far as features and usability
      Read full review

      Support Rating

      FreeConferenceCall.com

      I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
      Read full review

      Vidyo

      We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.
      Read full review

      Implementation Rating

      FreeConferenceCall.com

      It's a no brainer!
      Read full review

      Vidyo

      No answers on this topic

      Alternatives Considered

      FreeConferenceCall.com

      So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
      Read full review

      Vidyo

      Vidyo is better than the competitors for large meetings with many participants, due to ease of use for participants - everything in-browser has a very low threshold. Due to its lack of breakout rooms, it is less suited for smaller (or internal) meetings, where you can expect everyone to install a client.
      Read full review

      Return on Investment

      FreeConferenceCall.com

      • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
      • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
      • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
      Read full review

      Vidyo

      • It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions).
      Read full review

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