What users are saying about
18 Ratings
16 Ratings
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Score 8.1 out of 100
18 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

FreeConferenceCall.com

I think that FreeConferenceCall.com is well suited for anyone, really. They do a great job at providing options for all types of scenarios-from basic phone calls to now offering the video conference. The only time I think that it might not be as advantageous to use is when there are only 2 people that are needing to connect-in that case it's just as easy to direct dial
Amy O'Day | TrustRadius Reviewer

Vidyo

I've had HR professionals ask about using it for interviews. Gone are the days where we have to spend hundreds of dollars to fly candidates in or limit ourselves to phone interviews. Vidyo with it's high reliability has saved the organization thousands in travel costs with candidate recruitment. Business meetings that can often be troubling to get leaders and executive all in one room, Vidyo has functioned extraordinarily well in bringing in people from home, on the road, or the airport. Mobile capabilities are easy and fast.Quick daily calls and chats in the office are probably best suited for the free options out there as Vidyo is not a free service like others. Better yet general phone calls will suffice.
John Pavarini | TrustRadius Reviewer

Feature Rating Comparison

Cloud PBX

FreeConferenceCall.com
9.0
Vidyo
Hosted PBX
FreeConferenceCall.com
9.7
Vidyo
Multi-level Interactive Voice Response (IVR)
FreeConferenceCall.com
10.0
Vidyo
User templates
FreeConferenceCall.com
7.5
Vidyo
Call reports
FreeConferenceCall.com
8.7
Vidyo

Call Management

FreeConferenceCall.com
8.3
Vidyo
Answering rules
FreeConferenceCall.com
8.0
Vidyo
Call recording
FreeConferenceCall.com
9.3
Vidyo
Call park
FreeConferenceCall.com
8.0
Vidyo
Call screening
FreeConferenceCall.com
8.0
Vidyo
Message alerts
FreeConferenceCall.com
8.0
Vidyo

VoIP system collaboration

FreeConferenceCall.com
8.8
Vidyo
Video conferencing
FreeConferenceCall.com
8.5
Vidyo
Audio conferencing
FreeConferenceCall.com
9.5
Vidyo
Video screen sharing
FreeConferenceCall.com
8.7
Vidyo
Instant messaging
FreeConferenceCall.com
8.5
Vidyo

Mobile apps

FreeConferenceCall.com
10.0
Vidyo
Mobile app for iOS
FreeConferenceCall.com
10.0
Vidyo
Mobile app for Android
FreeConferenceCall.com
10.0
Vidyo

Performance & Compatibility of Online Events Software

FreeConferenceCall.com
Vidyo
8.4
High quality audio
FreeConferenceCall.com
Vidyo
8.7
High quality video
FreeConferenceCall.com
Vidyo
8.6
Low bandwidth requirements
FreeConferenceCall.com
Vidyo
7.6
Mobile support
FreeConferenceCall.com
Vidyo
8.6

Screen Sharing

FreeConferenceCall.com
Vidyo
7.2
Desktop sharing
FreeConferenceCall.com
Vidyo
7.2
Whiteboards
FreeConferenceCall.com
Vidyo
7.2

Online Meetings / Events

FreeConferenceCall.com
Vidyo
7.2
Calendar integration
FreeConferenceCall.com
Vidyo
7.8
Meeting initiation
FreeConferenceCall.com
Vidyo
7.9
Integrates with social media
FreeConferenceCall.com
Vidyo
5.6
Record meetings / events
FreeConferenceCall.com
Vidyo
6.5
Slideshows
FreeConferenceCall.com
Vidyo
8.2

Online Events Collaboration

FreeConferenceCall.com
Vidyo
7.8
Live chat
FreeConferenceCall.com
Vidyo
8.5
Audience polling
FreeConferenceCall.com
Vidyo
7.3
Q&A
FreeConferenceCall.com
Vidyo
7.7

Online Events Security

FreeConferenceCall.com
Vidyo
7.4
User authentication
FreeConferenceCall.com
Vidyo
7.8
Participant roles & permissions
FreeConferenceCall.com
Vidyo
7.5
Confidential attendee list
FreeConferenceCall.com
Vidyo
7.0

Pros

FreeConferenceCall.com

  • Clear calls, it is easy to hear no matter how many participants are on the call.
  • Does not kick participants off, we have up to 40 people on the call and it works fine.
  • Easy to remember, the phone number and code is the same so it is easy for staff to recall.
  • No busy signals, we can always get through to set up call.
Leslie Fusaro | TrustRadius Reviewer

Vidyo

  • I didn't have to sign up, I just need to log into the "room" I was supposed to, so unlike Skype or other instruments, I didn't need to spend time and create my own account.
  • To be honest, the largest online class I've attended had 10 people in it (besides the teacher), but it was a good quality connection.
  • I enjoyed the ability to ask questions or clarifications in the chat (without having to turn on my microphone, so that the teacher could answer the question when he/she finished the thought).
Zee Gimon | TrustRadius Reviewer

Cons

FreeConferenceCall.com

  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
Anonymous | TrustRadius Reviewer

Vidyo

  • More updates. Unless these are being implemented under the radar I don't personally see much communication around bug or network fixes.
  • As with most telehealth technology it's improving rapidly, but still not perfect. Speaking on medical provider’s behalf they still don't love some of the tools and how they feed through Vidyo - sound quality, consistency of tools, etc.
  • Only real trouble I've seen is when people attempt to call into it like a conference line. Should be utilized for video conferencing only, but improvement could be made for a fully functioning conferencing tool.
John Pavarini | TrustRadius Reviewer

Likelihood to Renew

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Vidyo

No score
No answers yet
No answers on this topic

Usability

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Vidyo

Vidyo 8.0
Based on 1 answer
Though not as widely used as Zoom or Google Hangouts, it is very competitive as far as features and usability
Anonymous | TrustRadius Reviewer

Support Rating

FreeConferenceCall.com

FreeConferenceCall.com 9.5
Based on 3 answers
I didn't have to reach out for support that often - but when I did, I got prompt clear responses.
Michelle Braun | TrustRadius Reviewer

Vidyo

Vidyo 8.0
Based on 3 answers
We have an internal tech team dedicated to setup and troubleshooting of Vidyo. This makes it very easy, because we have access to our own employees for help. Rarely have I or anyone I work with had to escalate something to Vidyo themselves, and we're lucky to have the internal administrators that run the show. Almost like Vidyo is ours and ours alone.
John Pavarini | TrustRadius Reviewer

Implementation Rating

FreeConferenceCall.com

FreeConferenceCall.com 10.0
Based on 1 answer
It's a no brainer!
Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

Vidyo

No score
No answers yet
No answers on this topic

Alternatives Considered

FreeConferenceCall.com

So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Doug Mancosky | TrustRadius Reviewer

Vidyo

Vidyo is better than the competitors for large meetings with many participants, due to ease of use for participants - everything in-browser has a very low threshold. Due to its lack of breakout rooms, it is less suited for smaller (or internal) meetings, where you can expect everyone to install a client.
Anonymous | TrustRadius Reviewer

Return on Investment

FreeConferenceCall.com

  • It was free so cost was good.
  • Lacks features we needed.
  • We now prefer Zoom which has apps, features and more we need.
Anonymous | TrustRadius Reviewer

Vidyo

  • It did help us reach the objective of education - after a while, everyone had a chance to connect and the quality of video/audio once you're in is great. It's just getting there that isn't up to par (but hopefully would be changed in next versions).
Zee Gimon | TrustRadius Reviewer

Pricing Details

FreeConferenceCall.com

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Vidyo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

FreeConferenceCall.com
8.0
Vidyo
8.3

Likelihood to Renew

FreeConferenceCall.com
10.0
Vidyo

Usability

FreeConferenceCall.com
10.0
Vidyo
8.0

Support Rating

FreeConferenceCall.com
9.5
Vidyo
8.0

Implementation Rating

FreeConferenceCall.com
10.0
Vidyo

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