Likelihood to Recommend I have used a number of different Project Management Tools and this is the one I always make the team come back to, it's easy to use, has great support, and can be used by people of various levels of technical ability. When planning a complicated network, that needs to be sold to a customer, all people within the company have needs that have to be addressed, from the obvious technical, but also legal, regulatory, finance, and ordering of equipment and all these have different milestones, that interconnect, this is where Freedcamp shines, it allows all of the company to work together to achieve the technical sale.
Read full review The UI of the Pivotal tracker is really beautiful and amazing, which looks trivial, but we have it open all the time, so it's nice for us. In Pivotal tracker for me its very Easy to create tasks or stories anytime without facing any problems. Pivotal tracker provides us a ton of features to track the tasks and manage a team and the projects. Pivotal tracker allows for a entire team to be on the same page of the tool in regards to where is the project right now, right status of every task, what is being worked on and by whom.
Read full review Pros It's great for tracking milestones and reporting team velocity per sprint. Maintaining a prioritized backlog that is sharable with different members of your team is relatively simple. There's a free version of the product for up to 3 collaborators working on 2 projects and the starting price for larger packages is relatively low. Read full review Cons In-story task management is still a weak point. The ability to @mention users in tasks and mark tasks as 'in-progress' would go a long way. Epics do not span projects. This becomes troublesome when scaling Pivotal Tracker's agile methodology to multiple teams. Splitting stories is often confusing for team members as there is no concept of a 'parent' story with child stories that have split off of it. There are only two levels: Epic & Story. Read full review Likelihood to Renew I always come back to using Freedcamp, I've used others, but keep coming back.
Read full review I love the simplicity, non-configurability, and price/performance of this tool. Hands down my favorite project management tool for agile.
Read full review Usability I have people who struggle to use PC's using Freedcamp, so it's that easy to understand in the basic form. I've also had high-level CTOs using Freedcamp, so it covers all areas.
Read full review It works good enough. I didn't have many problems with that. The user interface is a bit confusing though. The team took some time to understand where some configurations were.
Read full review Support Rating Especially a few years ago when Freedcamp was first starting, I needed support, sometimes, I'd find a bug as a heavy user, Igor and Angel are great people who are quick to reply and help you as well as the other great staff. Freedcamp's support is the best of any software product I use.
Read full review We've never had to request support in the 5 years I have been using it. A solid solution! Everything I have had questions about is on the website. New features are in their newsletter with more details on their website. Often I am using the new features within a few minutes of reading the article.
Read full review Alternatives Considered Overall ease of use, ability to have different people of skills, mobile version, and access.
Read full review We have had employees in the past look at
Drupal , and other open source project management tools to assist in our needs. Unfortunately each solution took too much time to implement, design and configure that we could not stop the work we were doing for clients to complete a full set up of a project tracker. Thankfully Pivotal is a predefined solution with no configuration needed. Simply input your projects, design your Stories with Tasks and begin your tracking.
Read full review Return on Investment It's quite low cost for a business so that's a no brainer. I also use it for a Non-Profit organization and we get a free version there, which is great. I remember that the people running company planning especially loved how this made complex activity open for viewing by all within the company (as required) so that there was no "mystery" within projects, we all had an advance understanding of what resources and activities would be needed. Read full review Time is money with development and a lot of things can fall through the cracks. Having a good system for making sure you're building the most relevant product for customers is really important so it was well worth it for us. The process we used worked for us and it helped us streamline our development which reduced a lot of things falling through the cracks and headaches. I'm sure there are other products that can do the same job just as effectively but Pivotal Tracker worked well for us. Read full review ScreenShots