Fresa Gold vs. Infor ERP

As we are using Fresa gold for more than 5 years, the support team is very good with proactive responses. As Fresa Team is also from freight forwarding industry, most of the solutions are already available in the software. Fresa blog has answers for most of the questions. All the doubts are cleared then and there because they are arranging daily training sessions (5pm IST).

It is well suited for accountants that know what information they need for accounting transactions and financial reports. It is well suited for manufacturing since the progress from raw materials to finished goods is easy to track and analyze. The software is well suited to handle individual jobs but then roll up reporting for families of products that are similar.

Incentivized

• Preparing Booking Confirmation, Sending Invoices to customer
• Attaching Documents on the job for future retrievals
• Generating Balance Sheet, Profit and Loss, Trial Balance
• Sending outstanding letters to all the customer in single click

• It is one of the simplest products on the market. Very user friendly and in my opinion not complicated and busy wit unnecessary tools.
• We usually do a very short training for new hires and they pick it up promptly.
• Data processing is fast and results are always on time.
• Good amount of ready made reports for our needs.

Incentivized

• Integration with India customs EDI for CHA operations
• Integration with GST portal of India Government
• Integration with Inttra for carrier operations

• Infor ERP is a great stand alone ERP system but add-on software packages are often needed to attain a greater level of detail. Our organization has recently teamed up with ScottTech to implement a warehouse management system called PickPro. PickPro will provide us with up-to-the-minute inventory information driven by the many transactions and movement of material that occurs throughout our processes.
• The Human Resource module is not used by our organization as it lacks functionality.
• Reports and background tasks/updates often need to be run after-hours as speed is a serious issue and can hinder other parallel users.

Incentivized

Their support has been second to none. Quick to respond, knowledgeable in their help. Whenever our clients have a new need or strategy change, Infor is there to help us implement that for our client in an efficient manner. Cost continues to be a prime mover for our renewal of this product.

Incentivized

It is a user friendly, simpler and robust platform.

Incentivized

We always go thru our own IT team first. However, when they don't have the answer Infor support is always ready to resolve any question you would be asking, and they always get back to you promptly.

Incentivized

When I encountered an issue, your team took ownership and worked diligently to find a solution. The follow-up and updates provided were much appreciated

Incentivized

In my opinion, Infor ERP lacks in a lot of customizable features and navigation through the system. I believe If you are using this for the recruitment process in your organization, the system is very slow to navigate, does not accommodate for high volume of applicants, and you can experience a lot of issues with communication between systems. In my opinion, Infor ERP does not collect or transmit data easily between other systems, even when integrated.

Incentivized

• Customers are getting on-time invoices and outstanding which is very useful to collect the revenue on time.
• Credit Customers are restricted if they have over due - this will be useful to avoid focusing on non-paid customers
• All communications are available in one system with user name and date/time - disputes are recorded for future reference

• Huge efficiency gains, faster response to customers, far reduced costs from improved effective process management, reduced labor costs - doing more with less

Incentivized