What users are saying about
192 Ratings
70 Ratings
192 Ratings
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Score 8.2 out of 100
70 Ratings
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Score 8.4 out of 100

Feature Set Ratings

  • FreshBooks ranks higher in 1 feature set: Security
  • Sage 300cloud ranks higher in 4 feature sets: Customization, Reporting & Analytics, General Ledger and Configurable Accounting, Order Management

Customization

6.1

FreshBooks

61%
9.1

Sage 300cloud

91%
Sage 300cloud ranks higher in 2/2 features

API for custom integration

6.0
60%
26 Ratings
9.2
92%
7 Ratings

Plug-ins

6.3
63%
22 Ratings
9.0
90%
9 Ratings

Security

8.7

FreshBooks

87%
8.6

Sage 300cloud

86%
FreshBooks ranks higher in 1/2 features

Single sign-on capability

10.0
100%
1 Rating
8.6
86%
12 Ratings

Role-based user permissions

7.4
74%
37 Ratings
8.6
86%
16 Ratings

Reporting & Analytics

6.6

FreshBooks

66%
8.5

Sage 300cloud

85%
Sage 300cloud ranks higher in 3/3 features

Dashboards

7.8
78%
50 Ratings
8.6
86%
7 Ratings

Standard reports

7.1
71%
48 Ratings
8.9
89%
18 Ratings

Custom reports

4.8
48%
2 Ratings
7.9
79%
16 Ratings

General Ledger and Configurable Accounting

7.2

FreshBooks

72%
8.7

Sage 300cloud

87%
Sage 300cloud ranks higher in 20/21 features

Accounts payable

5.3
53%
35 Ratings
8.6
86%
19 Ratings

Accounts receivable

7.4
74%
49 Ratings
8.2
82%
18 Ratings

Cash management

7.0
70%
3 Ratings
8.5
85%
11 Ratings

Bank reconciliation

7.0
70%
2 Ratings
9.2
92%
18 Ratings

Expense management

7.3
73%
45 Ratings
8.9
89%
10 Ratings

Time tracking

8.9
89%
38 Ratings
10.0
100%
4 Ratings

Multi-currency support

7.0
70%
1 Rating
7.2
72%
9 Ratings

Regulations compliance

6.0
60%
17 Ratings
8.9
89%
7 Ratings

Self-service portal

9.1
91%
3 Ratings
8.0
80%
6 Ratings

Fixed asset management

N/A
0 Ratings
9.0
90%
5 Ratings

Multi-division support

N/A
0 Ratings
8.0
80%
8 Ratings

Electronic tax filing

N/A
0 Ratings
8.0
80%
6 Ratings

Global Financial Support

N/A
0 Ratings
8.0
80%
2 Ratings

Primary and Secondary Ledgers

N/A
0 Ratings
8.9
89%
3 Ratings

Intercompany Accounting

N/A
0 Ratings
9.2
92%
5 Ratings

Localizations

N/A
0 Ratings
8.9
89%
3 Ratings

Journals and Reconciliations

N/A
0 Ratings
9.2
92%
7 Ratings

Enterprise Accounting

N/A
0 Ratings
8.6
86%
4 Ratings

Configurable Accounting

N/A
0 Ratings
9.2
92%
5 Ratings

Centralized Rules Framework

N/A
0 Ratings
8.9
89%
3 Ratings

Standardized Processes

N/A
0 Ratings
9.2
92%
5 Ratings

Order Management

7.8

FreshBooks

78%
8.8

Sage 300cloud

88%
Sage 300cloud ranks higher in 6/7 features

Pricing

7.1
71%
33 Ratings
8.6
86%
9 Ratings

Order entry

8.0
80%
33 Ratings
8.2
82%
11 Ratings

Credit card processing

6.0
60%
34 Ratings
9.2
92%
6 Ratings

Cost of goods sold

10.0
100%
1 Rating
8.9
89%
10 Ratings

Order Orchestration

N/A
0 Ratings
10.0
100%
1 Rating

End-to-end order visibility

N/A
0 Ratings
8.6
86%
2 Ratings

Order exception Resolution

N/A
0 Ratings
8.1
81%
2 Ratings

Payroll Management

FreshBooks

Feature Set Not Supported
N/A
8.5

Sage 300cloud

85%
Sage 300cloud ranks higher in 5/5 features

Pay calculation

N/A
0 Ratings
9.2
92%
9 Ratings

Benefit plan administration

N/A
0 Ratings
8.9
89%
4 Ratings

Direct deposit files

N/A
0 Ratings
7.2
72%
9 Ratings

Salary revision and increment management

N/A
0 Ratings
8.6
86%
7 Ratings

Reimbursement management

N/A
0 Ratings
8.6
86%
6 Ratings

Inventory Management

FreshBooks

Feature Set Not Supported
N/A
8.8

Sage 300cloud

88%
Sage 300cloud ranks higher in 4/4 features

Inventory tracking

N/A
0 Ratings
9.2
92%
11 Ratings

Automatic reordering

N/A
0 Ratings
8.2
82%
5 Ratings

Location management

N/A
0 Ratings
9.2
92%
9 Ratings

Manufacturing module

N/A
0 Ratings
8.5
85%
6 Ratings

Attribute Ratings

  • Sage 300cloud is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

6.3

FreshBooks

63%
67 Ratings
8.5

Sage 300cloud

85%
19 Ratings

Likelihood to Renew

7.6

FreshBooks

76%
18 Ratings
8.4

Sage 300cloud

84%
2 Ratings

Usability

6.5

FreshBooks

65%
13 Ratings
7.6

Sage 300cloud

76%
4 Ratings

Availability

10.0

FreshBooks

100%
4 Ratings

Sage 300cloud

N/A
0 Ratings

Performance

8.0

FreshBooks

80%
2 Ratings

Sage 300cloud

N/A
0 Ratings

Support Rating

7.5

FreshBooks

75%
13 Ratings
8.2

Sage 300cloud

82%
4 Ratings

Implementation Rating

10.0

FreshBooks

100%
2 Ratings

Sage 300cloud

N/A
0 Ratings

Likelihood to Recommend

FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
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Sage

Sage 300cloud is a great option when it comes to cloud accounting/tracking software. In comparison to Sage's other products, Sage 300cloud is the only cloud/web based option with modern UI's and more intuitive interfaces. Additionally, Sage 300cloud offers an entire system of customer integrations that become available dependent on subscription level. Sage 300cloud also offers integrations between other Sage products (AP, CRM, etc) that allows for better automation and efficiency
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Pros

FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&amp;L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
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Sage

  • Overall ease of use and intuitive navigation - minimal training has been required to use the system efficiently and effectively
  • Customer Inquiry - quickly see outstanding documents and drill down on any item (open or paid) to find the information you need
  • Most reports are easy to export into a workable Excel format using the Excel - data only or csv file format.
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Cons

FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
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Sage

  • Little things, like changing the company name - are more difficult than we would like (We used to be MSDSSAB but legally shortened it to MSDSB).
  • A management financial reporting tool with live access - to premade reports - without paying an arm and a leg would be appreciated.
  • More training opportunities in local areas - or nearby - would be appreciated...
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Pricing Details

FreshBooks

Starting Price

$0

Editions & Modules

FreshBooks editions and modules pricing
EditionModules
Lite$4.501
Plus$7.502
Premium$153
SelectCustom Pricing4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Sage 300cloud

Starting Price

$0 Lifetime License per Seat

Editions & Modules

Sage 300cloud editions and modules pricing
EditionModules
Sage 300 ERP Standard$1,6551
Sage 300 ERP Advanced$1,6652
Sage 300 ERP Premium$1,6653

Footnotes

  1. Lifetime License per Seat
  2. Lifetime License per Seat
  3. Lifetime License (unlimited seats)

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Our pricing is by module and by license and can range depending on what the customers requirements are. Most of our financial and operational modules are $1655.00 each, plus user license, plus an annual business care of 24%.

Likelihood to Renew

FreshBooks

At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
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Sage

It is a solid stable product with a large user community and large ISV community. Support and Training are easy to access and obtain and there is larger reseller channel to ensure the firm you work with is honest. It is scalable and there are multiple deployment and payment options.
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Usability

FreshBooks

FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
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Sage

Sage 300cloud is intuitive and user friendly after some training. It does require implementation and training but once that's done, this software is easy to use and navigate. Support for Sage 300cloud is spot on and offers assistance over the simplest to [the] most complex of tasks. Finding information or learning new tasks within Sage 300cloud is relatively easy and educational.
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Reliability and Availability

FreshBooks

FreshBooks is easy to use and always works!
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Sage

No answers on this topic

Support Rating

FreshBooks

I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
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Sage

Turnover is high in the Sage Support department so sometimes it is difficult to get a rep who knows the issue well. Reps are good and getting assistance when they need it. Sometimes support is more interested in closing issue than actually solving problem. It can be difficult at times to have issues escalated but overall the support is good.
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Implementation Rating

FreshBooks

I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
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Sage

No answers on this topic

Alternatives Considered

FreshBooks

We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
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Sage

Sage 300 cloud is much more detailed than the other. About the same in being user friendly A better layout Saves time for doing the schedules for Audits Mobile Access Sage 300cloud can manage all different industries
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Return on Investment

FreshBooks

  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
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Sage

  • It allows our company to efficiently and effectively maintain and track our job cost.
  • Its reliable performance allows us to function continually.
  • It also provides our division managers with reports that they can use to determine where we are experiencing problems.
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