Freshdesk Contact Center vs. HotTelecom
Freshdesk Contact Center vs. HotTelecom
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshdesk Contact Center | N/A | Freshdesk Contact Center ( Formerly Freshcaller) is a call center software for startups and small teams. Fresh Contact Center aims to enable businesses / teams set-up and run a call center without spending a lot of time and money. It is suited for phone teams of size 1- 30. Users can create custom greeting texts based on specific call scenarios. The nested Interactive Voice Response (IVR) system allows the user to provide a detailed set of options to callers. The call queues… | $0 per agent/per month | |
HotTelecom | N/A | Beta Company's HotTelecom is a service that consists of a wide range of VoIP needs with over 6000 virtual phone numbers both local and mobile for business, designed to present an easy to use and affordable means of communication. HotTelecom offers virtual phone numbers, toll-free numbers, SMS numbers, SMS numbers for registration and multi-channel numbers, and virtual PBX set-up. All these come with clear-voice technology, for high sound quality. | $5 Monthly fee + connection fee |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | Each price is the price of monthly fee. There might be an additional connection fee for the products. | ||||||||||||||
More Pricing Information |
Freshdesk Contact Center | HotTelecom | |
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Cloud PBX |
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Call Management |
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VoIP system collaboration |
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Freshdesk Contact Center | HotTelecom | |
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Small Businesses | CloudTalk Score 9.0 out of 10 | CloudTalk Score 9.0 out of 10 |
Medium-sized Companies | CloudTalk Score 9.0 out of 10 | CloudTalk Score 9.0 out of 10 |
Enterprises | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 | Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshdesk Contact Center | HotTelecom | |
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Likelihood to Recommend | 8.8 (9 ratings) | 10.0 (5 ratings) |
Usability | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.1 (3 ratings) | 9.6 (4 ratings) |
Freshdesk Contact Center | HotTelecom | |
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Likelihood to Recommend | Freshworks Inc | Beta Company |
Pros | Freshworks Inc | Beta Company |
Cons | Freshworks Inc | Beta Company |
Usability | Freshworks Inc | Beta Company No answers on this topic |
Support Rating | Freshworks Inc | Beta Company |
Alternatives Considered | Freshworks Inc | Beta Company No answers on this topic |
Return on Investment | Freshworks Inc | Beta Company |
ScreenShots | HotTelecom Screenshots |