Freshworks Customer Service Suite vs. Live2Support
Freshworks Customer Service Suite vs. Live2Support
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $29 per month per user | |
Live2Support | N/A | Live2Support is a live chat software for online customer service | $9.99 per month |
Freshworks Customer Service Suite | Live2Support | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshworks Customer Service Suite | Live2Support | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Freshworks Customer Service Suite | Live2Support | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshworks Customer Service Suite | Live2Support | |
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Likelihood to Recommend | 9.0 (24 ratings) | 10.0 (1 ratings) |
Likelihood to Renew | 9.5 (2 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
Freshworks Customer Service Suite | Live2Support | |
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Likelihood to Recommend | Freshworks Inc | Live2Support |
Pros | Freshworks Inc | Live2Support |
Cons | Freshworks Inc | Live2Support |
Likelihood to Renew | Freshworks Inc | Live2Support No answers on this topic |
Usability | Freshworks Inc | Live2Support No answers on this topic |
Support Rating | Freshworks Inc | Live2Support No answers on this topic |
Implementation Rating | Freshworks Inc | Live2Support No answers on this topic |
Alternatives Considered | Freshworks Inc | Live2Support |
Return on Investment | Freshworks Inc | Live2Support |
ScreenShots | Freshworks Customer Service Suite Screenshots |