Freshchat vs. LiveHelpNow
Freshchat vs. LiveHelpNow
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshchat | N/A | Freshchat is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses can use Freshchat's messaging… | $15 Per Agent per month , billed annually | |
LiveHelpNow | N/A | LiveHelpNow is a configurable live chat and/or help desk platform featuring ticket management, live chat and email support, call support, a knowledgebase, analytics, and more. | $21 per month |
Freshchat | LiveHelpNow | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $15 per Agent | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Freshchat | LiveHelpNow | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
Freshchat | LiveHelpNow | ||||||||||||
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Self Help Community |
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Multi-Channel Help |
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Freshchat | LiveHelpNow | |
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Small Businesses | Gist Score 9.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshchat | LiveHelpNow | |
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Likelihood to Recommend | 9.0 (24 ratings) | 9.5 (2 ratings) |
Likelihood to Renew | 9.5 (2 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
Freshchat | LiveHelpNow | |
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Likelihood to Recommend | Freshworks Inc | LiveHelpNow |
Pros | Freshworks Inc | LiveHelpNow |
Cons | Freshworks Inc | LiveHelpNow |
Likelihood to Renew | Freshworks Inc | LiveHelpNow No answers on this topic |
Usability | Freshworks Inc | LiveHelpNow No answers on this topic |
Support Rating | Freshworks Inc | LiveHelpNow No answers on this topic |
Implementation Rating | Freshworks Inc | LiveHelpNow No answers on this topic |
Alternatives Considered | Freshworks Inc | LiveHelpNow No answers on this topic |
Return on Investment | Freshworks Inc | LiveHelpNow |
ScreenShots | Freshchat Screenshots |