Freshchat vs. Provide Support Live Chat
Freshchat vs. Provide Support Live Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshchat | N/A | Freshchat is an AI-powered customer messaging software used by businesses of all sizes to offer digital-first customer service across various channels like WhatsApp, Apple Business Chat, Facebook Messenger, website, mobile app, and others. With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible. This is where businesses can use Freshchat's messaging… | $15 Per Agent per month , billed annually | |
Provide Support Live Chat | N/A | Provide Support has been a live chat and website monitoring software provider since 2003. The vendor says more than 30000 customers use their live help software globally. The vendor also says they are serving businesses and organizations from a variety of industries such as E-Commerce, Travel, Tourism & Hospitality, Auto Sales, Car Rental, Consulting, Insurance, Financial, Government, Real Estate, Web Design and Development, Web Hosting, Education, and Pharmacy. | $24 per month |
Freshchat | Provide Support Live Chat | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | $15 per Agent | No setup fee | ||||||||||||||
Additional Details | — | Provide Support Live Chat is offered as a SaaS. The price depends on the number of required operator profiles and chosen billing period. The more profiles and the longer billing period, the less price per 1 operator profile per month. Small Business package (1 operator) - $13/month if billed annually or $24 if billed monthly. Corporate Plan (3 operators) - $25.80/month if billed annually or $53 if billed monthly. Enterprise Plan (10 operators) - $59.40/month if billed annually or $108 if billed monthly. | ||||||||||||||
More Pricing Information |
Freshchat | Provide Support Live Chat | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Freshchat | Provide Support Live Chat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshchat | Provide Support Live Chat | |
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Likelihood to Recommend | 9.0 (24 ratings) | 9.7 (3 ratings) |
Likelihood to Renew | 9.5 (2 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (1 ratings) | 9.7 (3 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
Freshchat | Provide Support Live Chat | |
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Likelihood to Recommend | Freshworks Inc | Provide Support Live Chat |
Pros | Freshworks Inc | Provide Support Live Chat |
Cons | Freshworks Inc | Provide Support Live Chat |
Likelihood to Renew | Freshworks Inc | Provide Support Live Chat No answers on this topic |
Usability | Freshworks Inc | Provide Support Live Chat No answers on this topic |
Support Rating | Freshworks Inc | Provide Support Live Chat |
Implementation Rating | Freshworks Inc | Provide Support Live Chat No answers on this topic |
Alternatives Considered | Freshworks Inc | Provide Support Live Chat |
Return on Investment | Freshworks Inc | Provide Support Live Chat |
ScreenShots | Freshchat Screenshots | Provide Support Live Chat Screenshots |