FreshMail vs. Intercom
FreshMail vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
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FreshMail | N/A | FreshMail is a browser based email marketing solution used to create and send newsletter campaigns. This solution leads users from campaign planning and creation to final reports. | N/A | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
FreshMail | Intercom | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | FreshMail is absolutely free if you send less than 2000 emails to up to 500 subscribers per month. | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
FreshMail | Intercom | |
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Top Pros |
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Top Cons |
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FreshMail | Intercom | ||||||||||||||||||||||||||||||
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Email & Online Marketing |
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Reporting & Analytics |
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Pre-Send Testing |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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FreshMail | Intercom | |
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Small Businesses | VerticalResponse Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | VerticalResponse Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emma by Marigold Score 8.6 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
FreshMail | Intercom | |
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Likelihood to Recommend | 8.5 (3 ratings) | 9.0 (260 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (168 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
FreshMail | Intercom | |
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Likelihood to Recommend | FreshMail | Intercom |
Pros | FreshMail | Intercom |
Cons | FreshMail | Intercom |
Likelihood to Renew | FreshMail No answers on this topic | Intercom |
Usability | FreshMail No answers on this topic | Intercom |
Reliability and Availability | FreshMail No answers on this topic | Intercom |
Performance | FreshMail No answers on this topic | Intercom |
Support Rating | FreshMail No answers on this topic | Intercom |
Online Training | FreshMail No answers on this topic | Intercom |
Implementation Rating | FreshMail No answers on this topic | Intercom |
Alternatives Considered | FreshMail | Intercom |
Return on Investment | FreshMail | Intercom |
ScreenShots | FreshMail Screenshots | Intercom Screenshots |