What users are saying about
5 Ratings
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Score 7.5 out of 100
3 Ratings
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Score 10 out of 100

Feature Set Ratings

  • Freshping ranks higher in 1 feature set: Management Tasks
  • Watchman Monitoring ranks higher in 2 feature sets: Monitoring Tasks, Reporting

Monitoring Tasks

4.8

Freshping

48%
9.7

Watchman Monitoring

97%
Watchman Monitoring ranks higher in 3/5 features

Remote monitoring

7.5
75%
2 Ratings
10.0
100%
1 Rating

Network device monitoring

2.0
20%
1 Rating
N/A
0 Ratings

Multiple Server Monitoring

4.5
45%
2 Ratings
N/A
0 Ratings

Multi-device monitoring

2.0
20%
1 Rating
10.0
100%
1 Rating

Automated alerts and notifications

8.0
80%
2 Ratings
9.0
90%
1 Rating

Management Tasks

8.0

Freshping

80%
7.0

Watchman Monitoring

70%
Freshping ranks higher in 1/2 features

Policy-based automation

8.0
80%
1 Rating
N/A
0 Ratings

Software and hardware inventory

N/A
0 Ratings
7.0
70%
1 Rating

Reporting

6.2

Freshping

62%
7.5

Watchman Monitoring

75%
Freshping ranks higher in 2/4 features

Performance data reports

8.0
80%
2 Ratings
N/A
0 Ratings

Customizable reporting

4.0
40%
1 Rating
7.0
70%
1 Rating

Data visualization

6.5
65%
2 Ratings
N/A
0 Ratings

Risk analysis

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Watchman Monitoring is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.5

Freshping

75%
2 Ratings
10.0

Watchman Monitoring

100%
1 Rating

Usability

9.0

Freshping

90%
2 Ratings

Watchman Monitoring

N/A
0 Ratings

Support Rating

10.0

Freshping

100%
4 Ratings

Watchman Monitoring

N/A
0 Ratings

Likelihood to Recommend

Freshworks Inc

Freshing is well suited for user-facing systems, the systems they directly use. It also serves as nice eye-candy for them to look at. It does not monitor internal IT systems as well as we had hoped, so we use other tools to monitor those systems.
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Watchman Monitoring

If you are in IT consulting or manage any fleet of computers, both Mac and PC (and yes Linux) - you should have this installed. It will be able to provide you the information needed to repair computers and avoid productivity loss by users.
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Pros

Freshworks Inc

  • The UI is neat. It's very easy to use, and with lots of information.
  • It's very easy to set up.
  • The "badge" feature is interesting for showing up on institutional website.
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Watchman Monitoring

  • Super easy to deploy.
  • Integrates well with ZenDesk and YourComputerInventory.com.
  • Website is very clear and email to manage.
  • Support is awesome.
  • Super lightweight package.
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Cons

Freshworks Inc

  • Better integration with Freshservice to generate tickets
  • Monitor internal systems
  • Better ability to customize
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Watchman Monitoring

  • Would like to see non-computer deployment agent - such as Synology.
  • Since it's mainly reporting, this isn't necessary improvement, but it would be good if it can receive data - so in case we can't ping a machine, maybe use Watchman as a backdoor - but that would go against it's main principles.
Read full review

Pricing Details

Freshping

Starting Price

$0 50 checks (none additional)

Editions & Modules

Freshping editions and modules pricing
EditionModules
SproutFree1
Blossom - 60 checks (can add more checks)$11.002
Garden - 80 checks (can add more checks)$36.003

Footnotes

  1. 50 checks (none additional)
  2. per month, billed annually
  3. per month, billed annually

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Every additional 10 checks - $8/month billed annually

Watchman Monitoring

Starting Price

$79 Up to 25 Devices

Editions & Modules

Watchman Monitoring editions and modules pricing
EditionModules
Watchman Monitoring$79.001
Watchman Monitoring$199.002
Watchman Monitoring$299.003
Watchman Monitoring$79.004
Watchman Monitoring$199.005
Watchman Monitoring$299.006

Footnotes

  1. Up to 25 Devices
  2. Up to 1500 Devices
  3. Over 1500 Devices
  4. Up to 25 Devices
  5. Up to 1500 Devices
  6. Over 1500 Devices

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Usability

Freshworks Inc

It's perfectly easy and straightforward to use. There's no need to read documentation, you just register and will surely be able to configure whatever monitor you want to set up. It's also very easy to use other features like the status page, reporting, alerts, etc.
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Watchman Monitoring

No answers on this topic

Support Rating

Freshworks Inc

To date we have had no need of support from Freshping, it has just been that easy to use. It is highly intuitive and self-explanatory.
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Watchman Monitoring

No answers on this topic

Alternatives Considered

Freshworks Inc

We use Uptime Robot, and also some internal health checks, which report directly to our emails and chat applications. They all work "pretty fine," but unfortunately all of them have had some false positives or missed some minor downtime, so as for us, it doesn't add too much overhead, and we prefer to use several. I would say all the ones mentioned are good for the job.
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Watchman Monitoring

No answers on this topic

Return on Investment

Freshworks Inc

  • Good visual for end users
  • Adds another check to verify uptime/outages
  • Cost for us was free, so we had nothing to lose by adding it
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Watchman Monitoring

  • I've been using it since the day it came out - there have so many times where a machine has had an error reported by Watchman that we've been able to save the client before something terrible happened.
  • The ROI is there - you can easily resell this product to your clients, or wrap it into your product offering.
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Screenshots

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