Freshsales vs. LinkedIn Sales Navigator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshsales
Score 8.5 out of 10
N/A
Freshsales is a sales force automation solution for sales teams. It provides features that help salespeople to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales gives sales teams more time for selling by automating the sales process. It includes Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict…
$11
per month per user
LinkedIn Sales Navigator
Score 8.6 out of 10
N/A
LinkedIn Sales Navigator is a sales intelligence software solution offered by LinkedIn.
$79.99
per month
Pricing
FreshsalesLinkedIn Sales Navigator
Editions & Modules
Growth
$9
per month (billed annually) per user
Pro
$39
per month (billed annually) per user
Enterprise
$59
per month (billed annually) per user
Professional
$79.99
per month
Team
$134.99
per license
Enterprise
Contact sales team
Offerings
Pricing Offerings
FreshsalesLinkedIn Sales Navigator
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FreshsalesLinkedIn Sales Navigator
Considered Both Products
Freshsales

No answer on this topic

LinkedIn Sales Navigator
Chose LinkedIn Sales Navigator
You can not enable all the profile visibility at one interface. It does not share full information about the profiles and you can not contact them. I would recommend LinkedIn Sales Navigator because it is easy to use and also very relevant to the purpose. It is also easy to …
Features
FreshsalesLinkedIn Sales Navigator
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Freshsales
9.7
54 Ratings
22% above category average
LinkedIn Sales Navigator
-
Ratings
Customer data management / contact management10.054 Ratings00 Ratings
Workflow management9.052 Ratings00 Ratings
Territory management10.041 Ratings00 Ratings
Opportunity management10.046 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)10.053 Ratings00 Ratings
Quote & order management9.02 Ratings00 Ratings
Interaction tracking9.553 Ratings00 Ratings
Channel / partner relationship management10.039 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Freshsales
10.0
51 Ratings
26% above category average
LinkedIn Sales Navigator
-
Ratings
Lead management10.049 Ratings00 Ratings
Email marketing10.050 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Freshsales
8.7
52 Ratings
13% above category average
LinkedIn Sales Navigator
-
Ratings
Task management9.049 Ratings00 Ratings
Reporting8.551 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Freshsales
8.7
53 Ratings
14% above category average
LinkedIn Sales Navigator
-
Ratings
Forecasting8.545 Ratings00 Ratings
Pipeline visualization9.053 Ratings00 Ratings
Customizable reports8.547 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Freshsales
8.5
51 Ratings
11% above category average
LinkedIn Sales Navigator
-
Ratings
Custom fields8.051 Ratings00 Ratings
Custom objects7.541 Ratings00 Ratings
API for custom integration10.038 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Freshsales
10.0
47 Ratings
18% above category average
LinkedIn Sales Navigator
-
Ratings
Single sign-on capability10.040 Ratings00 Ratings
Role-based user permissions10.047 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Freshsales
9.0
47 Ratings
17% above category average
LinkedIn Sales Navigator
-
Ratings
Mobile access9.047 Ratings00 Ratings
Prospecting
Comparison of Prospecting features of Product A and Product B
Freshsales
-
Ratings
LinkedIn Sales Navigator
7.9
183 Ratings
1% above category average
Advanced search00 Ratings9.0183 Ratings
Identification of new leads00 Ratings8.9181 Ratings
List quality00 Ratings8.0176 Ratings
List upload/download00 Ratings5.7121 Ratings
Ideal customer targeting00 Ratings8.4176 Ratings
Load time/data access00 Ratings7.4163 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Freshsales
-
Ratings
LinkedIn Sales Navigator
8.0
181 Ratings
2% above category average
Contact information00 Ratings7.5160 Ratings
Company information00 Ratings8.1181 Ratings
Industry information00 Ratings8.2176 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Freshsales
-
Ratings
LinkedIn Sales Navigator
7.8
178 Ratings
3% above category average
Lead qualification process00 Ratings7.1136 Ratings
Smart lists and recommendations00 Ratings7.6159 Ratings
Salesforce integration00 Ratings7.6131 Ratings
Company/business profiles00 Ratings8.8174 Ratings
Alerts and reminders00 Ratings7.7155 Ratings
Data hygiene00 Ratings7.8156 Ratings
Automatic data refresh00 Ratings7.3136 Ratings
Tags00 Ratings7.9129 Ratings
Filters and segmentation00 Ratings8.6164 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
Freshsales
-
Ratings
LinkedIn Sales Navigator
7.1
80 Ratings
6% below category average
Sales email templates00 Ratings7.473 Ratings
Append emails to records00 Ratings6.868 Ratings
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FreshsalesLinkedIn Sales Navigator
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Score 9.9 out of 10
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Score 9.1 out of 10
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Creatio
Creatio
Score 9.2 out of 10
Lead411
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Score 9.1 out of 10
Enterprises
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Score 9.2 out of 10
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User Ratings
FreshsalesLinkedIn Sales Navigator
Likelihood to Recommend
10.0
(54 ratings)
8.4
(184 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(3 ratings)
Usability
10.0
(9 ratings)
7.5
(12 ratings)
Support Rating
7.0
(6 ratings)
9.0
(3 ratings)
Implementation Rating
-
(0 ratings)
8.0
(2 ratings)
User Testimonials
FreshsalesLinkedIn Sales Navigator
Likelihood to Recommend
Freshworks Inc
Generally speaking for small to mid sized team I really cannot recommend it enough. It has an excellent feature set, good amount of integrations, fairly customisable and backed by solid support. And the pricing is very competitive too. I feel like if your team is larger than that, you might want to look at other alternatives but for teams that size, its really perfect.
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LinkedIn
LinkedIn Sales Navigator is hands down the best tool for identifying targeted contacts or leads. You can drill down on a company and look at its entire workforce, or search by the exact title that is your key target. The information is up to date, as people tend to keep their LinkedIn profiles current. In terms of other marketing functions LI Sales Navigator is extremely limited. BUT if you are looking to identify contacts for prospecting purposes, then this tool is what you need.
Read full review
Pros
Freshworks Inc
  • It helps you automate your onboarding process for new leads.
  • It has lots of integrations with other apps, so you can interact with other things like calendars and calls.
  • It's pretty easy to set sequences so the platform automatically follows up with people for you. This is not only helpful for your sales pipeline, but also for client communication when working on a project that requires their input.
Read full review
LinkedIn
  • Search Functionality: LinkedIn Sales Navigator has one of the most powerful search functions. The filters are not unnecessary and some are very well thought of. You can drill down to finding a needle in a haystack of 20000 employee company when it comes to using LinkedIn Sales Navigator if done in the right manner.
  • Smart Links: Gone are the days of attached Decks. One can simply create their deck online using this feature on LinkedIn Sales Navigator, or even upload an existing ppt. A smart link is shareable as well as trackable for opens and clicks.
  • Fewer Clicks: With a single click, I can filter out decision-makers in any company. With a single click, I can import contacts from LinkedIn Sales Navigator to Salesforce. Lesser clicks are actually less stressful if you think.
Read full review
Cons
Freshworks Inc
  • Leads and Contacts do not seem to be adequately defined.
  • Reporting is not as robust as we would like it to be
  • Integration with FreshDesk is one way - we can see information from FreshDesk to FreshSales but not vice versa
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LinkedIn
  • Inbox needs work - too much confusion around your LinkedIn inbox and Sales Nav inbox
  • Sorting - need a better, faster way to sort by for prospect lists and account lists
  • Only voluntarily shared information. No cross checking or using API’s like a ZoomInfo
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Likelihood to Renew
Freshworks Inc
No answers on this topic
LinkedIn
This question is a no-brainer. The tool is the industry standard for anyone tied to sales and marketing. The name "LinkedIn Sales Navigator" is synonymous with streamlining relevant customer and account data in an easy to use format that is actionable and intelligent. The focus on continuous improvement and richer means of communicating with customers and prospects is evident each time new features are rolled out. The social component of the tool even includes a gamification component to ensure that peers remain relevant among each other, which is refreshing and enjoyable for those who engage the tool on a daily basis.
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Usability
Freshworks Inc
I would give Freshworks CRM's overall usability a 7 out of 10. Although the software has improved since we first obtained it, it still could use improvements to make functionality more intuitive and easier for the average user. It is not that challenging but there is definitely a learning curve
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LinkedIn
Overall, it's very user-friendly. It's hard for a tool to make sorting through loads of data easy, but Sales Nav does this very well. Its advanced search features enable us to be selective in finding the right people to talk to and connect with.
Read full review
Support Rating
Freshworks Inc
When you initially log in to Freshworks, you get snippets to guide you on how to set up. You have a chat option on every page so you can reach out to the support agent and get your issues resolved in real time. The agents are fast, responsive, and experienced in handling even a person who introduced CRM to the world...
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LinkedIn
I would recommend LinkedIn Sales Navigator entirely. It has been the most user-friendly tool to use starting off in a sales role. I genuinely enjoy the navigation of the tool and how easy it is to save lists and see job changes within those lists. Generating leads and finding the most up to date information on prospects is all housed within this tool.
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Implementation Rating
Freshworks Inc
No answers on this topic
LinkedIn
I am unsure of the rollout, as I was not involved. I was an early adopter, and I have had a lot of success with the tool personally at multiple organizations, but I have no idea whether the implementation process encountered any errors. I can personally say that it works, and that I have not encountered significant issues with the tool since adoption, although a few issues like messages showing up as being unread even though they have been opened have been an on-again/off-again issues throughout the past few years. Overall, the company is doing a great job, and our implementation seems to have been effective.
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Alternatives Considered
Freshworks Inc
We selected FreshSales because we needed something cheaper and more user-friendly than Salesforce, but we're now in the process of switching to HubSpot because it gives you the best of both worlds - ease of use + scale and reliability
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LinkedIn
The great think about LinkedIn Sales Navigator is the ability to not only find the key contacts at organizations we are seeking to connect with but it also provides an easy way to make a connect with them using the In-mail feature. The nice thing about that is people who have/keep a LinkedIn presence #1 tend to keep their information updated on there and #2 always link their LinkedInmail to their current email address. So even if they change jobs or positions the In Mail feature will always be able to get a message through to them.
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Return on Investment
Freshworks Inc
  • Increased visibility of open deals, as well as encouraging 'clean' data
  • Faster data updating (if Freshsales is used as our sole source of data)
  • Some follow-ups are missed, as sales staff forget to create new tasks after each follow up, depending on if the call was answered or not (for example)
Read full review
LinkedIn
  • Helped warm up a few leads that I was having trouble getting in touch with via phone and email
  • Allowed me to better identify the key stakeholders at companies I was targeting
  • Kept me up to date on what was happening with my prospects and their companies.
Read full review
ScreenShots

Freshsales Screenshots

Screenshot of Contact viewScreenshot of DashboardsScreenshot of WorkflowsScreenshot of Lead Sc