Chose Freshsuccess
Get Amity (discontinued) vs. Freshsuccess
Get Amity (discontinued) vs. Freshsuccess
Product | Rating | Most Used By | Product Summary | Starting Price |
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Get Amity (discontinued) | Small Businesses (1-50 employees) | Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued. | N/A | |
Freshsuccess | N/A | Freshsuccess (based on technology acquired by Natero by Freshworks in May 2019) is designed to help Customer Success Managers prevent churn, increase account expansion, and manage more customers with less effort. The vendor says features include: Customer 360 - See customer emails, chats, meetings, support tickets, billing history, and product usage, in one place. Predictive Alerts - Predict which customers are likely to churn, convert, or expand their… | $79 per month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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Get Amity (discontinued) | Freshsuccess | |
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Considered Both Products | Get Amity (discontinued) No answer on this topic | Freshsuccess |
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Top Cons |
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Customer Success Management |
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CSM Reporting & Analytics |
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Get Amity (discontinued) | Freshsuccess | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Get Amity (discontinued) | Freshsuccess | |
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Likelihood to Recommend | 9.0 (1 ratings) | 6.3 (6 ratings) |
Get Amity (discontinued) | Freshsuccess | |
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Likelihood to Recommend | Discontinued Products | Freshworks Inc |
Pros | Discontinued Products | Freshworks Inc |
Cons | Discontinued Products | Freshworks Inc |
Alternatives Considered | Discontinued Products | Freshworks Inc |
Return on Investment | Discontinued Products | Freshworks Inc |
ScreenShots | Get Amity (discontinued) Screenshots | Freshsuccess Screenshots |