What users are saying about
Top Rated
21 Ratings
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Top Rated
497 Ratings
Top Rated
21 Ratings
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Score 8.8 out of 100

SAP SuccessFactors

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Top Rated
497 Ratings
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Score 7.7 out of 100

Feature Set Ratings

  • Freshteam ranks higher in 1 feature set: Recruiting / ATS

Recruiting / ATS

8.2

Freshteam

82%
4.3

SAP SuccessFactors

43%
Freshteam ranks higher in 12/15 features

Job Requisition Management

8.0
80%
11 Ratings
7.7
77%
110 Ratings

Company Website Posting

7.7
77%
9 Ratings
8.2
82%
107 Ratings

Publish to Social Media

7.5
75%
5 Ratings
7.9
79%
88 Ratings

Job Search Site Posting

8.4
84%
9 Ratings
7.9
79%
99 Ratings

Customized Application Form

8.3
83%
10 Ratings
N/A
0 Ratings

Resume Management

8.8
88%
10 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

8.1
81%
10 Ratings
7.9
79%
92 Ratings

Candidate Search

7.8
78%
10 Ratings
N/A
0 Ratings

Applicant Tracking

8.6
86%
11 Ratings
8.2
82%
104 Ratings

Collaboration

8.7
87%
10 Ratings
N/A
0 Ratings

Task Creation and Delegation

8.5
85%
9 Ratings
N/A
0 Ratings

Email Templates

8.4
84%
10 Ratings
N/A
0 Ratings

User Permissions

7.9
79%
11 Ratings
N/A
0 Ratings

Notifications and Alerts

7.7
77%
11 Ratings
8.3
83%
109 Ratings

Reporting

8.7
87%
10 Ratings
N/A
0 Ratings

Human Resource Management

Freshteam

Feature Set Not Supported
N/A
8.0

SAP SuccessFactors

80%
SAP SuccessFactors ranks higher in 7/7 features

Employee demographic data

N/A
0 Ratings
8.1
81%
141 Ratings

Employment history

N/A
0 Ratings
8.0
80%
147 Ratings

Job profiles and administration

N/A
0 Ratings
7.7
77%
137 Ratings

Workflow for transfers, promotions, pay raises, etc.

N/A
0 Ratings
7.3
73%
136 Ratings

Organizational charting

N/A
0 Ratings
8.0
80%
154 Ratings

Organization and location management

N/A
0 Ratings
8.1
81%
135 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
8.5
85%
84 Ratings

Payroll Management

Freshteam

Feature Set Not Supported
N/A
8.1

SAP SuccessFactors

81%
SAP SuccessFactors ranks higher in 7/7 features

Pay calculation

N/A
0 Ratings
8.0
80%
68 Ratings

Support for external payroll vendors

N/A
0 Ratings
7.6
76%
58 Ratings

Off-cycle/On-Demand payment

N/A
0 Ratings
8.1
81%
49 Ratings

Benefit plan administration

N/A
0 Ratings
8.3
83%
53 Ratings

Direct deposit files

N/A
0 Ratings
8.1
81%
55 Ratings

Salary revision and increment management

N/A
0 Ratings
8.0
80%
65 Ratings

Reimbursement management

N/A
0 Ratings
8.6
86%
46 Ratings

Leave and Attendance Management

Freshteam

Feature Set Not Supported
N/A
7.5

SAP SuccessFactors

75%
SAP SuccessFactors ranks higher in 3/3 features

Approval workflow

N/A
0 Ratings
7.6
76%
87 Ratings

Balance details

N/A
0 Ratings
7.3
73%
72 Ratings

Annual carry-forward and encashment

N/A
0 Ratings
7.7
77%
59 Ratings

Employee Self Service

Freshteam

Feature Set Not Supported
N/A
8.0

SAP SuccessFactors

80%
SAP SuccessFactors ranks higher in 5/5 features

View and generate pay and benefit information

N/A
0 Ratings
7.7
77%
89 Ratings

Update personal information

N/A
0 Ratings
8.0
80%
128 Ratings

View company policy documentation

N/A
0 Ratings
7.8
78%
82 Ratings

Employee recognition

N/A
0 Ratings
8.4
84%
76 Ratings

View job history

N/A
0 Ratings
8.2
82%
124 Ratings

Asset Management

Freshteam

Feature Set Not Supported
N/A
8.4

SAP SuccessFactors

84%
SAP SuccessFactors ranks higher in 1/1 features

Tracking of all physical assets

N/A
0 Ratings
8.4
84%
3 Ratings

HR Reporting

Freshteam

Feature Set Not Supported
N/A
7.3

SAP SuccessFactors

73%
SAP SuccessFactors ranks higher in 3/3 features

Report builder

N/A
0 Ratings
7.2
72%
135 Ratings

Pre-built reports

N/A
0 Ratings
7.2
72%
124 Ratings

Ability to combine HR data with external data

N/A
0 Ratings
7.5
75%
104 Ratings

Onboarding

Freshteam

Feature Set Not Supported
N/A
8.3

SAP SuccessFactors

83%
SAP SuccessFactors ranks higher in 2/2 features

New hire portal

N/A
0 Ratings
8.0
80%
106 Ratings

Manager tracking tools

N/A
0 Ratings
8.1
81%
97 Ratings

Performance and Goals

Freshteam

Feature Set Not Supported
N/A
8.5

SAP SuccessFactors

85%
SAP SuccessFactors ranks higher in 4/4 features

Corporate goal setting

N/A
0 Ratings
8.1
81%
131 Ratings

Individual goal setting

N/A
0 Ratings
8.4
84%
148 Ratings

Line-of sight-visibility

N/A
0 Ratings
8.2
82%
118 Ratings

Performance tracking

N/A
0 Ratings
8.2
82%
137 Ratings

Performance Management

Freshteam

Feature Set Not Supported
N/A
8.0

SAP SuccessFactors

80%
SAP SuccessFactors ranks higher in 5/5 features

Performance plans

N/A
0 Ratings
7.6
76%
155 Ratings

Performance improvement plans

N/A
0 Ratings
7.9
79%
127 Ratings

Review status tracking

N/A
0 Ratings
7.9
79%
144 Ratings

Review reminders

N/A
0 Ratings
7.9
79%
141 Ratings

Multiple review frequency

N/A
0 Ratings
7.6
76%
110 Ratings

Succession Planning

Freshteam

Feature Set Not Supported
N/A
8.2

SAP SuccessFactors

82%
SAP SuccessFactors ranks higher in 4/4 features

Create succession plans/pools

N/A
0 Ratings
8.0
80%
99 Ratings

Candidate ranking

N/A
0 Ratings
7.9
79%
94 Ratings

Candidate search

N/A
0 Ratings
8.3
83%
95 Ratings

Candidate development

N/A
0 Ratings
8.4
84%
86 Ratings

Attribute Ratings

  • Freshteam is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.6

Freshteam

86%
12 Ratings
7.7

SAP SuccessFactors

77%
204 Ratings

Likelihood to Renew

Freshteam

N/A
0 Ratings
8.9

SAP SuccessFactors

89%
19 Ratings

Usability

Freshteam

N/A
0 Ratings
6.9

SAP SuccessFactors

69%
7 Ratings

Availability

Freshteam

N/A
0 Ratings
9.1

SAP SuccessFactors

91%
3 Ratings

Performance

Freshteam

N/A
0 Ratings
8.2

SAP SuccessFactors

82%
3 Ratings

Support Rating

Freshteam

N/A
0 Ratings
6.5

SAP SuccessFactors

65%
29 Ratings

Online Training

Freshteam

N/A
0 Ratings
7.3

SAP SuccessFactors

73%
2 Ratings

Implementation Rating

Freshteam

N/A
0 Ratings
6.7

SAP SuccessFactors

67%
4 Ratings

Configurability

Freshteam

N/A
0 Ratings
7.3

SAP SuccessFactors

73%
6 Ratings

Contract Terms and Pricing Model

Freshteam

N/A
0 Ratings
9.1

SAP SuccessFactors

91%
1 Rating

Ease of integration

Freshteam

N/A
0 Ratings
6.7

SAP SuccessFactors

67%
227 Ratings

Product Scalability

Freshteam

N/A
0 Ratings
7.6

SAP SuccessFactors

76%
3 Ratings

Professional Services

Freshteam

N/A
0 Ratings
9.1

SAP SuccessFactors

91%
1 Rating

Vendor post-sale

Freshteam

N/A
0 Ratings
8.6

SAP SuccessFactors

86%
4 Ratings

Vendor pre-sale

Freshteam

N/A
0 Ratings
8.2

SAP SuccessFactors

82%
4 Ratings

Likelihood to Recommend

Freshworks Inc

Freshteam is much less expensive than other ATSs - we've recently switched to Greenhouse which is more than ten times as expensive. It seems like a good starter ATS for small startups and the automation may be useful for teams without dedicated HR support. I suspect that many companies will grow out of it the way we did.
Read full review

SAP

It is not very well suited for a highly dynamic company. Suppose it's a startup, and your job is to just be everywhere and work as a generalist, and there are people like you in the company; it'll be hard to monitor and track those people in terms of constant updates regarding their roles and performance.
Read full review

Pros

Freshworks Inc

  • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
  • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
  • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
Read full review

SAP

  • They do a good job of rolling out new features, making sure everyone is aware of what it is, when it will happen, and providing materials.
  • They do a good job at getting their clients together and/or in touch with one another. This is always helpful to see what others have done and how it worked out, especially in the same sector of work.
Read full review

Cons

Freshworks Inc

  • Pipeline features need to be improved so that we can map out our recruitment process onto the platform.
  • Can we get options for embedding a carrier's web page into our existing website, to show all of our published jobs?
  • Implementing a simple UI to push our job into third party websites, or an API which helps us find most known job portals.
  • We need some assessment features for various jobs, including mine, so it will also a necessary part of every recruitment application.
Read full review

SAP

  • Sometimes products are rolled out too fast - resulting in critical missing config options (ONB 2.0 as a great example). These missing configs can be highly dysfunctional until they are resolved - to avoid this, I recommend not using any product that hasn’t been established and fully supported for at least 2 years.
  • Performance and recruitment are still using a legacy XML supported format - which is fine end user functionality wise, but can be complex to support from an admin perspective - certain areas of these modules require partner support if you want to make upgrades or changes.
  • SF does a tremendous job at bell and whistle functionality - I often find most companies are not able to leverage more than 50-75% of the offerings though. There are however core functions or areas for improvement that are significantly less shiny but are much needed in various modules.
Read full review

Pricing Details

Freshteam

Starting Price

$0 per month

Editions & Modules

Freshteam editions and modules pricing
EditionModules
Free0 (upto 50 employees)1
Growth$59 platform fee + $1 per employee2
Pro$99 platform fee + $2 per employee3
Enterprise$169 platform fee + $4 per employee4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

SAP SuccessFactors

Starting Price

$85 per year Up to 100 Employees

Editions & Modules

SAP SuccessFactors editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Pricing Info

    Likelihood to Renew

    Freshworks Inc

    No answers on this topic

    SAP

    Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
    Read full review

    Usability

    Freshworks Inc

    No answers on this topic

    SAP

    For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult. For end user, it is quite easy.
    Read full review

    Reliability and Availability

    Freshworks Inc

    No answers on this topic

    SAP

    SAP SuccessFactors is absolutely available when we needed, not a lot of downtime.
    Read full review

    Performance

    Freshworks Inc

    No answers on this topic

    SAP

    It is pretty slow in some cases, and annoying to admins.
    Read full review

    Support Rating

    Freshworks Inc

    No answers on this topic

    SAP

    SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
    Read full review

    Online Training

    Freshworks Inc

    No answers on this topic

    SAP

    People don’t read
    Read full review

    Implementation Rating

    Freshworks Inc

    No answers on this topic

    SAP

    Some significant problems were hard to resolve and took a lot of time for our IT team, leaving us with no alternative.
    Read full review

    Alternatives Considered

    Freshworks Inc

    Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
    Read full review

    SAP

    I feel SAP SuccessFactors is catching up on the user interface and the flexibility that is available to configure and manage business processes. You can tell that SAP SuccessFactors is making a strong push to bring SAP forward from the very technical look and feel of legacy SAP HR products. There is a much clearer focus on the employee and non-HR users.
    Read full review

    Scalability

    Freshworks Inc

    No answers on this topic

    SAP

    SAP SuccessFactors is used widely.
    Read full review

    Return on Investment

    Freshworks Inc

    • Increased number of interns we're able to hire which has really helped move the needle on special projects.
    • Decreased costs - we're using the free version.
    Read full review

    SAP

    • SAP SuccessFactors is a highly flexible system that is well-known for being utilized by many industries. It can be a solution to the challenges that the personnel department frequently encounters with the training system for employees.
    • In the SAP SuccessFactors learning platform, we can include business conferences to assist employees in improving their knowledge acquisition. SAP SuccessFactors is well-known for offering a highly customizable training platform.
    Read full review

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