Freshteam vs. SAP SuccessFactors

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshteam
Score 7.9 out of 10
N/A
Freshteam is a HR software for growing businesses. With Freshteam, users can attract, hire and onboard new hires, offboard exiting employees, manage employee information, and time off - in one place. The key business benefits include: Freshteam helps attract top talent through various channels - a customizable career site, integration with multiple free & premium job boards, & social media channels. Once the candidates are in, the recruiting team can…
$591
per month
SAP SuccessFactors
Score 8.0 out of 10
N/A
SAP SuccessFactors is a suite of HR/HCM products covering these capability areas: core HR and payroll, recruiting and onboarding, learning and development, performance and compensation management, workforce analytics and planning, and employee experience management.
$85
per year Up to 100 Employees
Pricing
FreshteamSAP SuccessFactors
Editions & Modules
Free
0 (upto 50 employees)
per month
Growth
$59 platform fee + $1 per employee
per month
Pro
$99 platform fee + $2 per employee
per month
Enterprise
$169 platform fee + $4 per employee
per month
No answers on this topic
Offerings
Pricing Offerings
FreshteamSAP SuccessFactors
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
FreshteamSAP SuccessFactors
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
Freshteam
8.1
12 Ratings
2% above category average
SAP SuccessFactors
4.0
314 Ratings
65% below category average
Job Requisition Management8.812 Ratings7.7294 Ratings
Company Website Posting7.110 Ratings7.8280 Ratings
Publish to Social Media8.86 Ratings7.3239 Ratings
Job Search Site Posting8.910 Ratings7.7267 Ratings
Customized Application Form8.011 Ratings00 Ratings
Resume Management8.111 Ratings00 Ratings
Duplicate Candidate Prevention7.111 Ratings7.2243 Ratings
Candidate Search7.111 Ratings00 Ratings
Applicant Tracking8.912 Ratings7.4281 Ratings
Collaboration8.111 Ratings00 Ratings
Task Creation and Delegation8.110 Ratings00 Ratings
Email Templates8.011 Ratings00 Ratings
User Permissions7.912 Ratings00 Ratings
Notifications and Alerts7.012 Ratings7.6284 Ratings
Reporting9.011 Ratings00 Ratings
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
Freshteam
-
Ratings
SAP SuccessFactors
7.6
454 Ratings
4% below category average
Employee demographic data00 Ratings8.1398 Ratings
Employment history00 Ratings7.9406 Ratings
Job profiles and administration00 Ratings7.3393 Ratings
Workflow for transfers, promotions, pay raises, etc.00 Ratings7.4368 Ratings
Organizational charting00 Ratings7.8421 Ratings
Organization and location management00 Ratings7.6372 Ratings
Compliance data (COBRA, OSHA, etc.)00 Ratings7.0228 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Freshteam
-
Ratings
SAP SuccessFactors
7.9
241 Ratings
2% below category average
Pay calculation00 Ratings8.1174 Ratings
Support for external payroll vendors00 Ratings7.1152 Ratings
Off-cycle/On-Demand payment00 Ratings7.8149 Ratings
Benefit plan administration00 Ratings8.2152 Ratings
Direct deposit files00 Ratings8.2149 Ratings
Salary revision and increment management00 Ratings8.1186 Ratings
Reimbursement management00 Ratings7.9132 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
Freshteam
-
Ratings
SAP SuccessFactors
8.2
247 Ratings
1% above category average
Approval workflow00 Ratings8.4245 Ratings
Balance details00 Ratings8.1204 Ratings
Annual carry-forward and encashment00 Ratings8.2175 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
Freshteam
-
Ratings
SAP SuccessFactors
7.9
370 Ratings
3% below category average
View and generate pay and benefit information00 Ratings7.8266 Ratings
Update personal information00 Ratings8.0357 Ratings
View company policy documentation00 Ratings7.8226 Ratings
Employee recognition00 Ratings7.8201 Ratings
View job history00 Ratings8.1341 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
Freshteam
-
Ratings
SAP SuccessFactors
8.4
3 Ratings
8% above category average
Tracking of all physical assets00 Ratings8.43 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
Freshteam
-
Ratings
SAP SuccessFactors
6.3
366 Ratings
19% below category average
Report builder00 Ratings6.5351 Ratings
Pre-built reports00 Ratings6.2327 Ratings
Ability to combine HR data with external data00 Ratings6.2265 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
Freshteam
-
Ratings
SAP SuccessFactors
7.8
293 Ratings
3% below category average
New hire portal00 Ratings7.3281 Ratings
Manager tracking tools00 Ratings7.2259 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
Freshteam
-
Ratings
SAP SuccessFactors
8.2
375 Ratings
0% above category average
Corporate goal setting00 Ratings7.8331 Ratings
Individual goal setting00 Ratings8.1371 Ratings
Line-of sight-visibility00 Ratings7.9299 Ratings
Performance tracking00 Ratings7.7348 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
Freshteam
-
Ratings
SAP SuccessFactors
8.1
396 Ratings
2% above category average
Performance plans00 Ratings7.8378 Ratings
Performance improvement plans00 Ratings7.7320 Ratings
Review status tracking00 Ratings7.8355 Ratings
Review reminders00 Ratings8.0358 Ratings
Multiple review frequency00 Ratings7.9285 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
Freshteam
-
Ratings
SAP SuccessFactors
7.8
267 Ratings
2% below category average
Create succession plans/pools00 Ratings7.9244 Ratings
Candidate ranking00 Ratings7.7225 Ratings
Candidate search00 Ratings7.6234 Ratings
Candidate development00 Ratings7.7213 Ratings
Best Alternatives
FreshteamSAP SuccessFactors
Small Businesses
Recruit CRM
Recruit CRM
Score 9.8 out of 10
Patriot Software
Patriot Software
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Paypro Workforce Management
Paypro Workforce Management
Score 9.6 out of 10
Enterprises
Vibe HCM
Vibe HCM
Score 4.4 out of 10
Infor Human Resources
Infor Human Resources
Score 7.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreshteamSAP SuccessFactors
Likelihood to Recommend
7.9
(13 ratings)
8.2
(509 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(35 ratings)
Usability
-
(0 ratings)
8.2
(17 ratings)
Availability
-
(0 ratings)
8.8
(5 ratings)
Performance
-
(0 ratings)
7.9
(5 ratings)
Support Rating
-
(0 ratings)
6.5
(26 ratings)
In-Person Training
-
(0 ratings)
9.1
(2 ratings)
Online Training
-
(0 ratings)
8.8
(3 ratings)
Implementation Rating
-
(0 ratings)
7.4
(12 ratings)
Configurability
-
(0 ratings)
7.9
(5 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
5.5
(2 ratings)
Ease of integration
-
(0 ratings)
7.3
(421 ratings)
Product Scalability
-
(0 ratings)
8.3
(5 ratings)
Professional Services
-
(0 ratings)
8.3
(3 ratings)
Vendor post-sale
-
(0 ratings)
8.3
(4 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(4 ratings)
User Testimonials
FreshteamSAP SuccessFactors
Likelihood to Recommend
Freshworks Inc
We were looking for an ATS which can generate detailed report on daily, weekly and monthly basis. This ATS does it best. It is fast and does not lag while using. Supports multiple logins and does not disturb any subusers. Not suitable for big sized companies as it still needs some more features to be added to make it appropriate for big firms.
Read full review
SAP
Well-suited: - Core HR - Permissions Less appropriate: - Still end users, e.g. managers and employees, example initiating a requisition from position org chart - mission impossible without a user guide, too many clicks, not flowing naturally, different icons and task triggers.
Read full review
Pros
Freshworks Inc
  • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
  • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
  • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
Read full review
SAP
  • Has information in one place in employee central.
  • The workflow approval system is very good, so it is secure to ensure that incorrect data is picked up via the approval process.
  • The time management feature is very good, easy to navigate and works effectively.
Read full review
Cons
Freshworks Inc
  • User experience - most people at our company were extremely confused by Freshteam and I frequently struggled with the same task (i.e. adding users).
  • Tracking applicant diversity - we ended up using Typeform to supplement Freshteam.
  • Analytics - hard to use and not particularly useful.
Read full review
SAP
  • A more complete offering on careers sites to allow candidates to use CV and AI, etc, to find the best jobs for them and provide recruiters with open source info.
  • Broaden out Onboarding 2.0 to allow more intelligent offerings around equipment ordering and a better day-one experience for new joiners.
Read full review
Likelihood to Renew
Freshworks Inc
No answers on this topic
SAP
We have put a vast amount of time and effort into our installation- and there is more work to be done, but the system has a lot of benefits that we plan to maximize and optimize in order to generate the greatest value for everyone involved
Read full review
Usability
Freshworks Inc
No answers on this topic
SAP
SSFF is very user friendly and intuitive even for a non tech employee. Also, there´s a complete database and community where we can find solution to common and uncommon issues
Read full review
Reliability and Availability
Freshworks Inc
No answers on this topic
SAP
Until now we have not had serious availability problems with SuccessFactors, we had Microsoft Active Directory and SSO with ADFS and we had availability problems but because of problems with ADFS, we migrated to Azure AD and with that the availability problems of SuccessFactors because of ADFS went away. The only windows of unavailability that we have had are those that we are communicated to do maintenance and upgrades.
Read full review
Performance
Freshworks Inc
No answers on this topic
SAP
The performance is very good, the truth is that we have not had serious performance problems, some complex reports may take a little longer, but considering the complexity and the amount of records it is an acceptable time. We have never received a complaint from users regarding page loading speed.
Read full review
Support Rating
Freshworks Inc
No answers on this topic
SAP
SuccessFactors Employee Central gets a middle of the road rating from me because of the things it does really well - Training. It falls short with the objectives cascade and visibility amongst my reports. That's what brings it down to a 5. Objectives need to be clear and concise in order to gain buy-in from your reports, and SuccessFactors muddies that by poor delineation between cascaded attributes and my report's objectives. The whole objectives cascade can be reworked.
Read full review
In-Person Training
Freshworks Inc
No answers on this topic
SAP
The in-person training was with a consultancy, we have taken several courses, all very specific. They have been reports in ecp, general configuration of ec, reports and IAS
Read full review
Online Training
Freshworks Inc
No answers on this topic
SAP
We use SAP Learning, and we like it very much, the topics are updated along with the products, we have access to the SFX customer certifications and we have done them all, in general the SAP learning platform is very good and complete.
Read full review
Implementation Rating
Freshworks Inc
No answers on this topic
SAP
As we were new with all this, we would greatly appreciate if we had assitance directly from SAP so we can implement the modules with all of its features and best practices. Unfortunately, we notice that the partner left some thing incomplete.
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Alternatives Considered
Freshworks Inc
Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
Read full review
SAP
SAP success factors provided robust talent management, global scalability and strong analytics capabilities. And they provide strong user experience options and there is no limitation on customisation as is the case with Oracle HCM Cloud. It has the specific modules which the organisation desires and has strong existing integration capabilities and with existing systems .
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Contract Terms and Pricing Model
Freshworks Inc
No answers on this topic
SAP
I dont be part in te contract
Read full review
Scalability
Freshworks Inc
No answers on this topic
SAP
The scalability and flexibility of SuccessFactors is unbeatable. It is very easy to scale the product to new countries and areas, and with the help of CPI it can be easily integrated.
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Professional Services
Freshworks Inc
No answers on this topic
SAP
We did use this service to do analysis of the solution being implemented. It was a good check point during the project to see if everything is going as planned.
Read full review
Return on Investment
Freshworks Inc
  • Budget friendly for small and medium sized businesses. This is the most affordable ATS with all the important features required.
  • This has really given a good ROI overall.
  • Overall we are having a good positive impact using Freshteam is highly recommended for small and medium sized firms.
Read full review
SAP
  • We can clearly outline our objectives, targets, and methods to accomplish the same, grades and reviews, and overall progress.
  • Helps identify areas of strengths and weaknesses, constructive criticism.
  • Increases motivation and confidence, which is then reflected in our daily work routine.
Read full review
ScreenShots

Freshteam Screenshots

Screenshot of Employee Information SystemScreenshot of Org chartsScreenshot of Candidate ManagementScreenshot of Reporting & AnalyticsScreenshot of Time-Off DashboardScreenshot of Integrations

SAP SuccessFactors Screenshots

Screenshot of SAP SuccessFactors Learning, which supports informal and collaborative learningScreenshot of the SuccessFactors LMS experience that puts learning opportunities at the center of business operations and goals.Screenshot of the learning dashboard and metrics in SAP SuccessFactors Learning.Screenshot of the SAP SuccessFactors Opportunity Marketplace.Screenshot of information on employee requests, evaluations, and performance in SAP SuccessFactors Employee Central.