Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshsales
Score 8.2 out of 10
N/A
Freshsales is a sales force automation solution for sales teams. It provides features that help salespeople to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales gives sales teams more time for selling by automating the sales process. It includes Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict…
$11
per month per user
Moodle
Score 7.3 out of 10
N/A
Moodle is an open source learning management system with hundreds of millions of users around the globe and translated into over 100 languages, used by organizations to support their education and training needs.N/A
Pricing
FreshsalesMoodle
Editions & Modules
Growth
$9
per month (billed annually) per user
Pro
$39
per month (billed annually) per user
Enterprise
$59
per month (billed annually) per user
No answers on this topic
Offerings
Pricing Offerings
FreshsalesMoodle
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
FreshsalesMoodle
Considered Both Products
Freshsales

No answer on this topic

Moodle
Chose Moodle
It is hard to compare them with each other as they are so different. They really can't compare as they are two completely different platforms. But Moodle is great in all aspects, I like Slack for communication as well. But when it comes to tasks, Moodle handles it better …
Top Pros
Top Cons
Features
FreshsalesMoodle
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Freshsales
6.6
52 Ratings
15% below category average
Moodle
-
Ratings
Customer data management / contact management7.352 Ratings00 Ratings
Workflow management8.150 Ratings00 Ratings
Territory management8.040 Ratings00 Ratings
Opportunity management5.844 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)5.551 Ratings00 Ratings
Interaction tracking5.451 Ratings00 Ratings
Channel / partner relationship management6.438 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Freshsales
5.6
49 Ratings
30% below category average
Moodle
-
Ratings
Lead management5.747 Ratings00 Ratings
Email marketing5.548 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Freshsales
8.9
50 Ratings
16% above category average
Moodle
-
Ratings
Task management8.947 Ratings00 Ratings
Reporting8.949 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Freshsales
7.4
51 Ratings
3% below category average
Moodle
-
Ratings
Forecasting5.443 Ratings00 Ratings
Pipeline visualization9.751 Ratings00 Ratings
Customizable reports7.245 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Freshsales
4.9
49 Ratings
43% below category average
Moodle
-
Ratings
Custom fields3.849 Ratings00 Ratings
Custom objects8.039 Ratings00 Ratings
API for custom integration2.937 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Freshsales
7.1
45 Ratings
16% below category average
Moodle
-
Ratings
Single sign-on capability7.239 Ratings00 Ratings
Role-based user permissions7.045 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Freshsales
9.9
46 Ratings
28% above category average
Moodle
-
Ratings
Mobile access9.946 Ratings00 Ratings
Learning Management
Comparison of Learning Management features of Product A and Product B
Freshsales
-
Ratings
Moodle
9.4
26 Ratings
13% above category average
Course authoring00 Ratings9.422 Ratings
Course catalog or library00 Ratings9.623 Ratings
Player/Portal00 Ratings9.223 Ratings
Learning content00 Ratings10.021 Ratings
Mobile friendly00 Ratings9.423 Ratings
Progress tracking & certifications00 Ratings10.025 Ratings
Assignments00 Ratings9.826 Ratings
Compliance management00 Ratings9.220 Ratings
Learning administration00 Ratings9.824 Ratings
Learning reporting & analytics00 Ratings7.822 Ratings
Social learning00 Ratings9.423 Ratings
Best Alternatives
FreshsalesMoodle
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Tovuti LMS
Tovuti LMS
Score 9.5 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Jenzabar ONE
Jenzabar ONE
Score 9.5 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Schoology Learning
Schoology Learning
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreshsalesMoodle
Likelihood to Recommend
7.2
(52 ratings)
9.3
(62 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(22 ratings)
Usability
7.3
(7 ratings)
8.0
(8 ratings)
Availability
-
(0 ratings)
9.0
(4 ratings)
Performance
-
(0 ratings)
10.0
(2 ratings)
Support Rating
7.0
(6 ratings)
7.4
(15 ratings)
Online Training
-
(0 ratings)
6.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.8
(2 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(3 ratings)
User Testimonials
FreshsalesMoodle
Likelihood to Recommend
Freshworks Inc
If you are a smaller organization you are probably ok to use [Freshworks CRM (formerly Freshsales)] vs Salesforce - you will save money and still get some great features. I would not recommend for a very large enterprise. It is also challenging to have the support come from another region although they do try to be very responsive.
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Moodle
Moodle is great for any environment where a class or other learning activity needs to be completed in an asynchronous manner. It can be used to post information, create interactive threads for discussion, issue quiz and exam work with grading, track and grade progress, and keep track of attendance. It is an overall wonderful solution for managing asynchronous learning.
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Pros
Freshworks Inc
  • It helps you automate your onboarding process for new leads.
  • It has lots of integrations with other apps, so you can interact with other things like calendars and calls.
  • It's pretty easy to set sequences so the platform automatically follows up with people for you. This is not only helpful for your sales pipeline, but also for client communication when working on a project that requires their input.
Read full review
Moodle
  • Moodle's grade book works well. Assignments are integrated so the grades are recorded automatically.
  • Moodle is customizable by administrators, so our version only gives us the options we need. NO Clutter.
  • The discussion board offers several options for instructors that help with grading. I use "sum of points", but there are other options as well.
Read full review
Cons
Freshworks Inc
  • Persistent and pervasive down time
  • Lack of scalable integrations with data source (e.g., their Segment integration is barely functional and they won't improve it)
  • Slow and unhelpful customer service
  • Account management doesn't understand our business or what we're trying to accomplish
  • Email campaign feature is barely functional and only allows you to have 10 campaigns, even with the most expensive plan
  • Lead and contact records have gone missing and FreshSales is unable to recover data
Read full review
Moodle
  • The interface is not very intuitive. You must know what you are looking for in order to navigate effectively.
  • Although installation of Moodle is easy, it is a little more difficult to configure it with your other Learning tools. As an example, LDAP synchronization is a little difficult.
  • The interface is a little dated, even though new releases keep coming out (which is great!) none of them really add value to the appearance of the platform.
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Likelihood to Renew
Freshworks Inc
No answers on this topic
Moodle
We use it because it is what have committed to back in 2011. Perhaps Moodle will evolve and advance in a positive way that will alleviate most of our user-based gripes? Perhaps it will not appear to be as cost effective given the need for a certain level of engineering and support staff to maintain it at a future level of sustainability? It's hard to say. As an enterprise scale critical application, we like it, but don't love it. Our instructors don't particularly like it at all.
Read full review
Usability
Freshworks Inc
I would give Freshworks CRM's overall usability a 7 out of 10. Although the software has improved since we first obtained it, it still could use improvements to make functionality more intuitive and easier for the average user. It is not that challenging but there is definitely a learning curve
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Moodle
Moodle can be used on a tablet, on a mobile phone, and on a PC. It is easy to navigate for learners and figure out for administrators. The learners can easily complete tasks and the administrators can easily track completion. The last thing about Moodle that one may not realize is that it somewhat resembles Facebook in its layout. This means that users are already familiar with the interface and therefore they are more comfortable using it.
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Reliability and Availability
Freshworks Inc
No answers on this topic
Moodle
Yes, Moodle is always available. We are self-hosted and Moodle is always up and available. The only time that it is not available is when we are upgrading it each semester. It is then down for just a few planned hours. That is in-between semesters and we let the faculty and students know. We do it on a Friday evening and it is back up within a few hours.
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Performance
Freshworks Inc
No answers on this topic
Moodle
Moodle is an excellent LMS in relationship to any other one that I have seen or used. The pages load quickly and the reports complete in a reasonable time frame. Moodle has taken on Respondus, StudyMate, BigBlueButton, Turning Tech, Turnitin2, Certificates, Attendance, Tegrity, Questionnaire, Virtual Programming Lab, and Badges. All of these programs work right in with Moodle and do not cause any issues. Instructors may also use Camtasia and Snagit software as well as using webcams, downloading videos from the Internet, adding into books, or any of the many other areas within Moodle. Our instructors use the grade books without many problems and really don't ask questions much anymore. We upgrade Moodle every semester and are currently on 2.9+. Our instructors have basically learned to use most of the resources and activities.
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Support Rating
Freshworks Inc
When you initially log in to Freshworks, you get snippets to guide you on how to set up. You have a chat option on every page so you can reach out to the support agent and get your issues resolved in real time. The agents are fast, responsive, and experienced in handling even a person who introduced CRM to the world...
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Moodle
Moodle is open source, and must be evaluated in that context, but one also has to provide a fair comparison to competing products with commercial backing. Support varies depending on the component of Moodle. Bug reports in Moodle Core that affect security or stability are dealt with promptly. Functionality requests or features not working smoothly may or may not be addressed, depending on whether the functionality desired matches the "vision" of Moodle HQ. The user community provides excellent support for initial installation and configuration, but more complex questions may go unanswered, unless they are noticed by someone who happens to know the answer. The support forum feature at the Moodle site (the same feature used within Moodle itself) does not provide granular subscription to topic discussions, apparently by design, and Moodle HQ seems resistant to changing this feature.
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Online Training
Freshworks Inc
No answers on this topic
Moodle
I have used a few sites and they were adequate but my best learning experience was face to face and hands on.
Read full review
Implementation Rating
Freshworks Inc
No answers on this topic
Moodle
Find a partner who will work with you during the implementation process. Be sure to provide ample training for veteran users on the changes and for newbies on the overall product.
Read full review
Alternatives Considered
Freshworks Inc
Close.io has less features, costs more, and equally has an inside sales team focus, rather than being just as suitable for both inside and outside sales. Having said this, Close.io has important features and smart automations, a cleaner interface (easier for non-techs to use), and has very strong integrations using Zapier, plus SMS-based support. Where Freshsales won for us is that it ended up being nearly half the cost of Close.io, as well as included telephony support for our local country (Australia), whereas Close.io comes with USA/Canada numbers and requires the top pricing tier to include calls to other countries. We needed a telephony system that worked well for making and receiving from Australia. Freshsales won for us because their pricing is at a good point, had the telephony requirements we needed, and all the features that we required were good enough, or we found a workaround.
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Moodle
Blackboard has clear advantages in rubric management, and offers a content management system of its own. The largest barrier is cost for smaller or financially-disadvantaged organizations. However, as in any IT project, adequate resources must be made for even "free" software.
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Scalability
Freshworks Inc
No answers on this topic
Moodle
Well, I administer Moodle for a dozen of our divisions and there is a wide range of flexibility between offerings. I have course instructors who use every module i their course, chock full of videos, pictures, links to web tools for synchronous sessions within the asynchronous course. I also have others who are content with a syllabus, a few pdfs, links to podcast lectures and a few simple assignments. No matter if your organization is big or small, or if your requirements are strict for credentialing or non-existent (for internal know-how), Moodle can accommodate you.
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Return on Investment
Freshworks Inc
  • It is too soon to make a determination on ROI, but I do think it will help me be more efficient.
  • The reporting functions help me stay on track of sales opportunities.
  • The task reminders help me accelerate how quickly deals come together.
Read full review
Moodle
  • While it certainly takes more time to develop an online training vs a face-to-face we can offer the same content over and over again and meet a larger audience. There's no way we could have offered these trainings face-to-face to the same size audience. Economically it's just not feasible. Moodle allows us to share multiple trainings on a variety of topics over extended periods of time in a cost effective way.
  • The impact on early interventionists is still being evaluated, but we do know that early interventionist now have more ways to access professional development than in the past. The ability to customize the registration page has allowed us to track which agencies in Virginia are having their staff participate and we can see which topics are favored above others.
  • Other LMS's were far too costly. Aside from the monthly hosting fees (less than $200 a year), and the time it took to do the initial install and setup, Moodle is free. Once it's setup the only elearning costs are related to the development and creation of each training and then the setup of training on Moodle. This allows us to devote more time and money to the development and creation of more courses vs. the management of the system.
  • Minimal tech support for the users is required and most requests are limited to lost/userid passwords. The course designer is able to manage tech support needs for the users because so few requests are received.
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ScreenShots

Freshsales Screenshots

Screenshot of Contact viewScreenshot of DashboardsScreenshot of WorkflowsScreenshot of Lead Sc

Moodle Screenshots

Screenshot of Moodle offers activities and resources to create courses.Screenshot of The course dashboard shows the courses which an student is enrolled in.Screenshot of Inside a course view shows the course complete index of activities and resources.
The course view can be customised to be cleaner allowing the student to focus on learning.Screenshot of Moodle Workplace includes all features in Moodle LMS and other exclusive features like multi-tenancy, dynamic rules, and report builder.Screenshot of Programs help users stay up-to-date with compliance, and help with designing learning paths for a teams so that they can develop the right competencies. Certificates can also be issued to validate learning and compliance.Screenshot of Dynamic Rules help to avoid the tedious tasks and create and manage automated rules for several groups of users. Learning experiences based on location, department, position, roles and other criteria are available.