FullContact vs. LinkedIn Sales Navigator for Gmail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FullContact
Score 8.0 out of 10
N/A
FullContact provides APIs to support individuals, businesses, and developers in managing and enhancing their contact and customer data. The APIs can be used to provide social profiles in an app, improve contacts in address books, enrich CRM information, or create highly personalized marketing campaigns.N/A
LinkedIn Sales Navigator for Gmail
Score 8.5 out of 10
N/A
LinkedIn Sales Navigator for Gmail (formerly Rapportive) is a free Chrome Extension that shows an email recipient's LinkedIn details within the user's Gmail inbox, and allows users to jump to the contact's LinkedIn profile. Rapportive was acquired by LinkedIn in 2012. In November 2017, LinkedIn released a new version of Rapportive called Sales Navigator Lite for Gmail, which makes some features of LinkedIn Sales Navigator accessible from within user's email inbox. A subscription to
$0
per month
Pricing
FullContactLinkedIn Sales Navigator for Gmail
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FullContactLinkedIn Sales Navigator for Gmail
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FullContactLinkedIn Sales Navigator for Gmail
Top Pros
Top Cons
Features
FullContactLinkedIn Sales Navigator for Gmail
Prospecting
Comparison of Prospecting features of Product A and Product B
FullContact
-
Ratings
LinkedIn Sales Navigator for Gmail
8.6
19 Ratings
13% above category average
Advanced search00 Ratings8.717 Ratings
Identification of new leads00 Ratings9.519 Ratings
List quality00 Ratings7.317 Ratings
List upload/download00 Ratings7.915 Ratings
Ideal customer targeting00 Ratings9.618 Ratings
Load time/data access00 Ratings8.418 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
FullContact
-
Ratings
LinkedIn Sales Navigator for Gmail
9.4
22 Ratings
22% above category average
Contact information00 Ratings9.421 Ratings
Company information00 Ratings9.522 Ratings
Industry information00 Ratings9.321 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
FullContact
-
Ratings
LinkedIn Sales Navigator for Gmail
8.6
20 Ratings
15% above category average
Lead qualification process00 Ratings8.117 Ratings
Smart lists and recommendations00 Ratings8.916 Ratings
Salesforce integration00 Ratings8.214 Ratings
Company/business profiles00 Ratings8.320 Ratings
Alerts and reminders00 Ratings7.514 Ratings
Data hygiene00 Ratings8.019 Ratings
Automatic data refresh00 Ratings9.018 Ratings
Tags00 Ratings9.715 Ratings
Filters and segmentation00 Ratings9.516 Ratings
Sales Intelligence Email Features
Comparison of Sales Intelligence Email Features features of Product A and Product B
FullContact
-
Ratings
LinkedIn Sales Navigator for Gmail
8.9
13 Ratings
16% above category average
Sales email templates00 Ratings8.912 Ratings
Append emails to records00 Ratings8.813 Ratings
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FullContactLinkedIn Sales Navigator for Gmail
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Score 6.6 out of 10
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Score 9.1 out of 10
Medium-sized Companies
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Score 6.6 out of 10
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Score 9.1 out of 10
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User Ratings
FullContactLinkedIn Sales Navigator for Gmail
Likelihood to Recommend
8.0
(5 ratings)
8.8
(24 ratings)
Likelihood to Renew
9.0
(1 ratings)
10.0
(2 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
7.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
FullContactLinkedIn Sales Navigator for Gmail
Likelihood to Recommend
FullContact Inc.
This is a quick and easy way to upload information from business cards to your current contact database. It can be used by those who are organizing email marketing campaigns. It is also good for personal use -- since it organizes all available information about any given contact it is a great resource for looking up people before meetings and doing other types of background research
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LinkedIn
The Sales Navigator has allowed us to increase our awareness of our potential lead pool and has allowed us to grow our customer base. The system is easy to use and allows us to have great control over the number of leads we can see and the number of leads that we can connect to. Using the system has also helped us in being able to manage the number of leads that we can send.
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Pros
FullContact Inc.
  • Sharing contacts.
  • Easy to edit.
  • Nice interface.
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LinkedIn
  • Has many filter capabilities for me to find exactly who I am looking for.
  • Integrates with other prospecting tools to create a well rounded with the information it can collect.
  • Integrates with SFDC- automatically uploads them as leads.
  • Integrates with Salesloft for me to easily start the cadence.
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Cons
FullContact Inc.
  • Needs to allow for more than 50 business card transcriptions per month
  • Sometimes tries to merge contacts that are not the same person
  • Does not sync individual account with business account
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LinkedIn
  • Sometimes it tells me I need to log into my LinkedIn profile when I've already logged in. It's weird. It seems to be when the email address is not found. Instead of just saying the email is not found, it tells me I need to log in. Just something I've noticed.
  • Sometimes I get this weird thing where I go to compose an email and instead of having it open all the way to the right, it opens all the way to my left. I'm pretty sure Rapportive is what's causing it. It doesn't happen very often but sometimes I see that.
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Likelihood to Renew
FullContact Inc.
This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact. I wish it would allow for more business card uploads per month. Even the paid subscription has a limit of 50 cards per month. I contacted customer support to inquire about increasing this limit and was told that I would need to upgrade to a yearly contract in order to do so. If FullContact continues to be useful, I will likely upgrade. However, given that the business card contacts is one of this software's best features, I was disappointed that this allowance could not be increased. Overall, however, I would highly recommend FullContact
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LinkedIn
Rapportive is simple and great at what it does. Plus I anticipate they'll probably add more features in the future.
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Usability
FullContact Inc.
Very easy to use online and great mobile app as well
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LinkedIn
No answers on this topic
Reliability and Availability
FullContact Inc.
Automatically updates contacts daily
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LinkedIn
No answers on this topic
Performance
FullContact Inc.
Just make sure the app is not syncing on multiple devices at once -- this will cause a delay
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LinkedIn
No answers on this topic
Support Rating
FullContact Inc.
Their support is very responsive and friendly.
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LinkedIn
No answers on this topic
In-Person Training
FullContact Inc.
Very user-friendly, especially since it aggregates information from Google every day to update contacts.
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LinkedIn
No answers on this topic
Online Training
FullContact Inc.
Basic materials explaining account setup and how to manage your list. It doesn't take much training to become proficient
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LinkedIn
No answers on this topic
Implementation Rating
FullContact Inc.
Downloading the contacts to use in email marketing campaigns is the most difficult part of implementation.
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LinkedIn
No answers on this topic
Alternatives Considered
FullContact Inc.
FullContact has pretty much the best bang for your buck as far as the different features offered. You can do a lot of different things with it and it's all online or in an app on your phones. Easy access to the most accurate information available at your fingertips is pretty awesome
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LinkedIn
LinkedIn Sales Navigators provides different services than most other products and has the unique ability to take advantage of LinkedIn's proprietary user data. That also comes with a drawback that the system is dependent on users to update their data in a timely and accurate manner in order to get the correct intel back to users. I'd recommend other products like Seamless.ai or MediaRadar for more accurate and updated contact information, but also to use LinkedIn Sales Navigator for Gmail for better market and company intel, timely pitching opportunities and seamless integration between Gmail and LinkedIn.
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Scalability
FullContact Inc.
Easily updates contact information
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LinkedIn
No answers on this topic
Return on Investment
FullContact Inc.
  • Positive that the time is not spent updating individual phones.
  • Negative in that if someone alters a contact, it will need fixed.
  • Positive that users don't waste time calling wrong numbers.
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LinkedIn
  • Really lets me leverage my entire business network
  • Empowers me to see the prospect's whole picture (who they know, where they went, what they do) and take advantage of that opening
  • We have no other system like it, so it's irreplaceable for us
Read full review
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