What users are saying about
11 Ratings
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Top Rated
1299 Ratings
11 Ratings
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Score 7.8 out of 100

ZoomInfo SalesOS

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Top Rated
1299 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Feature Set Ratings

    Prospecting

    FullContact

    Feature Set Not Supported
    N/A
    8.0

    ZoomInfo SalesOS

    80%
    ZoomInfo SalesOS ranks higher in 6/6 features

    Advanced search

    N/A
    0 Ratings
    8.5
    85%
    543 Ratings

    Identification of new leads

    N/A
    0 Ratings
    8.0
    80%
    512 Ratings

    List quality

    N/A
    0 Ratings
    7.8
    78%
    536 Ratings

    List upload/download

    N/A
    0 Ratings
    8.0
    80%
    499 Ratings

    Ideal customer targeting

    N/A
    0 Ratings
    7.8
    78%
    500 Ratings

    Load time/data access

    N/A
    0 Ratings
    8.1
    81%
    524 Ratings

    Sales Intelligence Data Standards

    FullContact

    Feature Set Not Supported
    N/A
    8.3

    ZoomInfo SalesOS

    83%
    ZoomInfo SalesOS ranks higher in 3/3 features

    Contact information

    N/A
    0 Ratings
    8.2
    82%
    542 Ratings

    Company information

    N/A
    0 Ratings
    8.5
    85%
    537 Ratings

    Industry information

    N/A
    0 Ratings
    8.1
    81%
    517 Ratings

    Data Augmentation & Lead Qualification

    FullContact

    Feature Set Not Supported
    N/A
    7.9

    ZoomInfo SalesOS

    79%
    ZoomInfo SalesOS ranks higher in 9/9 features

    Lead qualification process

    N/A
    0 Ratings
    8.0
    80%
    52 Ratings

    Smart lists and recommendations

    N/A
    0 Ratings
    7.4
    74%
    52 Ratings

    Salesforce integration

    N/A
    0 Ratings
    8.8
    88%
    367 Ratings

    Company/business profiles

    N/A
    0 Ratings
    8.3
    83%
    501 Ratings

    Alerts and reminders

    N/A
    0 Ratings
    7.7
    77%
    320 Ratings

    Data hygiene

    N/A
    0 Ratings
    7.5
    75%
    479 Ratings

    Automatic data refresh

    N/A
    0 Ratings
    7.5
    75%
    406 Ratings

    Tags

    N/A
    0 Ratings
    7.6
    76%
    339 Ratings

    Filters and segmentation

    N/A
    0 Ratings
    8.1
    81%
    481 Ratings

    Sales Intelligence Email Features

    FullContact

    Feature Set Not Supported
    N/A
    6.4

    ZoomInfo SalesOS

    64%
    ZoomInfo SalesOS ranks higher in 2/2 features

    Sales email templates

    N/A
    0 Ratings
    6.9
    69%
    162 Ratings

    Append emails to records

    N/A
    0 Ratings
    5.9
    59%
    25 Ratings

    Attribute Ratings

    • FullContact is rated higher in 3 areas: Likelihood to Renew, Usability, Support Rating
    • ZoomInfo SalesOS is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    FullContact

    80%
    5 Ratings
    8.4

    ZoomInfo SalesOS

    84%
    570 Ratings

    Likelihood to Renew

    9.0

    FullContact

    90%
    1 Rating
    8.0

    ZoomInfo SalesOS

    80%
    11 Ratings

    Usability

    10.0

    FullContact

    100%
    1 Rating
    8.4

    ZoomInfo SalesOS

    84%
    3 Ratings

    Availability

    9.0

    FullContact

    90%
    2 Ratings

    ZoomInfo SalesOS

    N/A
    0 Ratings

    Performance

    9.0

    FullContact

    90%
    2 Ratings

    ZoomInfo SalesOS

    N/A
    0 Ratings

    Support Rating

    10.0

    FullContact

    100%
    3 Ratings
    8.0

    ZoomInfo SalesOS

    80%
    2 Ratings

    In-Person Training

    10.0

    FullContact

    100%
    1 Rating

    ZoomInfo SalesOS

    N/A
    0 Ratings

    Online Training

    7.0

    FullContact

    70%
    1 Rating

    ZoomInfo SalesOS

    N/A
    0 Ratings

    Implementation Rating

    9.0

    FullContact

    90%
    2 Ratings

    ZoomInfo SalesOS

    N/A
    0 Ratings

    Product Scalability

    9.0

    FullContact

    90%
    1 Rating

    ZoomInfo SalesOS

    N/A
    0 Ratings

    Likelihood to Recommend

    FullContact

    This is a quick and easy way to upload information from business cards to your current contact database. It can be used by those who are organizing email marketing campaigns. It is also good for personal use -- since it organizes all available information about any given contact it is a great resource for looking up people before meetings and doing other types of background research
    Anonymous | TrustRadius Reviewer

    ZoomInfo SalesOS

    ZoomInfo is great for building a database, finding email addresses, and seeing back-end organizational charts to understand the company structure better. It is appropriate if you have a difficult time finding the proper contacts to reach out to. It saves time and gives great insight into how a company operates. It is not ideal for companies that don't do frequent outreach or has a clear methodology for finding prospects.
    Anonymous | TrustRadius Reviewer

    Pros

    FullContact

    • Sharing contacts.
    • Easy to edit.
    • Nice interface.
    Shaun Stockton | TrustRadius Reviewer

    ZoomInfo SalesOS

    • Buying Signals: For me, the ability to create custom alerts and reminders on signals which signify a buyer's intent was nothing less than magical. A typical one I've often used is for building a customer advocacy community - all our ex-customers who've recently switched to new companies and can now act as advocates for our product in their new companies.
    • Database Building / Enrichment: ZoomInfo is far superior to its competitors when it comes to having a rich repository of accounts and contacts. Almost every industry is covered. The richness of information available in terms of different variables like personas, email, phone, tech stack, crm, etc. has been super helpful in building up a high-quality database for our campaigns.
    • Workflow Management: This is a new feature from Zoominfo which is directed toward creating intelligent action-oriented workflows and making them automated. For example - if you want to take a particular action "A" like "Importing contacts" - on a particular intelligence captured "B" like "whenever a C level person in my top 100 accounts switch companies". This is something I'm looking forward to explore more, really soon.
    Anonymous | TrustRadius Reviewer

    Cons

    FullContact

    • Needs to allow for more than 50 business card transcriptions per month
    • Sometimes tries to merge contacts that are not the same person
    • Does not sync individual account with business account
    Anonymous | TrustRadius Reviewer

    ZoomInfo SalesOS

    • Showing Salesforce icon for companies on [websites] dashboard. We have a lot of accounts that are not big names, so knowing if the people on our website are clients or prospects in SF compared to new visitors would be nice[.]
    • Not rush new users to use features they're not ready for[.]
    Alyssa Johnson | TrustRadius Reviewer

    Pricing Details

    FullContact

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    ZoomInfo SalesOS

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    FullContact

    FullContact 9.0
    Based on 1 answer
    This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact. I wish it would allow for more business card uploads per month. Even the paid subscription has a limit of 50 cards per month. I contacted customer support to inquire about increasing this limit and was told that I would need to upgrade to a yearly contract in order to do so. If FullContact continues to be useful, I will likely upgrade. However, given that the business card contacts is one of this software's best features, I was disappointed that this allowance could not be increased. Overall, however, I would highly recommend FullContact
    Anonymous | TrustRadius Reviewer

    ZoomInfo SalesOS

    ZoomInfo SalesOS 8.0
    Based on 11 answers
    With the combined resources of crowdsorced info on both data.com as well as the immediacy of info on LinkedIn, as well as intel on Hoovers, information provided on ZoomInfo is more readily available if you have the time to invest in looking for it. However, at the pace we do business, having a "one stop shop" for information is very convenient. On efficiency alone, ZoomInfo is worth the price of subscription considering our business model.
    Isaac Cabrera | TrustRadius Reviewer

    Usability

    FullContact

    FullContact 10.0
    Based on 1 answer
    Very easy to use online and great mobile app as well
    Anonymous | TrustRadius Reviewer

    ZoomInfo SalesOS

    ZoomInfo SalesOS 8.4
    Based on 3 answers
    As a whole, it is easy to navigate and run most of the searches I am looking to perform on a regular basis.
    Gary Ceder | TrustRadius Reviewer

    Reliability and Availability

    FullContact

    FullContact 9.0
    Based on 2 answers
    Automatically updates contacts daily
    Anonymous | TrustRadius Reviewer

    ZoomInfo SalesOS

    No score
    No answers yet
    No answers on this topic

    Performance

    FullContact

    FullContact 9.0
    Based on 2 answers
    Just make sure the app is not syncing on multiple devices at once -- this will cause a delay
    Anonymous | TrustRadius Reviewer

    ZoomInfo SalesOS

    No score
    No answers yet
    No answers on this topic

    Support Rating

    FullContact

    FullContact 10.0
    Based on 3 answers
    Their support is very responsive and friendly.
    Karim Varela | TrustRadius Reviewer

    ZoomInfo SalesOS

    ZoomInfo SalesOS 8.0
    Based on 2 answers
    No answer on this topic is available.

    In-Person Training

    FullContact

    FullContact 10.0
    Based on 1 answer
    Very user-friendly, especially since it aggregates information from Google every day to update contacts.
    Anonymous | TrustRadius Reviewer

    ZoomInfo SalesOS

    No score
    No answers yet
    No answers on this topic

    Online Training

    FullContact

    FullContact 7.0
    Based on 1 answer
    Basic materials explaining account setup and how to manage your list. It doesn't take much training to become proficient
    Anonymous | TrustRadius Reviewer

    ZoomInfo SalesOS

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    FullContact

    FullContact 9.0
    Based on 2 answers
    Downloading the contacts to use in email marketing campaigns is the most difficult part of implementation.
    Anonymous | TrustRadius Reviewer

    ZoomInfo SalesOS

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    FullContact

    FullContact has pretty much the best bang for your buck as far as the different features offered. You can do a lot of different things with it and it's all online or in an app on your phones. Easy access to the most accurate information available at your fingertips is pretty awesome
    Matthew Fox | TrustRadius Reviewer

    ZoomInfo SalesOS

    Compared to LeadIQ, ZoomInfo is far more advanced and helpful for our team. LeadIQ does not allow for the same level of efficiency when bulk exporting leads or integrating into Chrome. Relative to sales navigator, we found that LinkedIn provides almost no contact info on leads other than InMail. With the ZoomInfo Chrome integration, we can bulk export contact info from lead lists which is incredibly helpful and has literally revolutionized our lead gen process.
    Anonymous | TrustRadius Reviewer

    Scalability

    FullContact

    FullContact 9.0
    Based on 1 answer
    Easily updates contact information
    Anonymous | TrustRadius Reviewer

    ZoomInfo SalesOS

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    FullContact

    • Positive that the time is not spent updating individual phones.
    • Negative in that if someone alters a contact, it will need fixed.
    • Positive that users don't waste time calling wrong numbers.
    Shaun Stockton | TrustRadius Reviewer

    ZoomInfo SalesOS

    • ZoomInfo has many problems that [are] hard to tell management that it is worth the purchase[.]
    • ZoomInfo has a limited number of people I can export. Instead of making it by # of lists, they use # of people which is annoying as I run out very quickly[.]
    Derek Chao | TrustRadius Reviewer

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