FullContact vs ZoomInfo SalesOS

• Sharing contacts.
• Easy to edit.
• Nice interface.

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• Buying Signals: For me, the ability to create custom alerts and reminders on signals which signify a buyer's intent was nothing less than magical. A typical one I've often used is for building a customer advocacy community - all our ex-customers who've recently switched to new companies and can now act as advocates for our product in their new companies.
• Database Building / Enrichment: ZoomInfo is far superior to its competitors when it comes to having a rich repository of accounts and contacts. Almost every industry is covered. The richness of information available in terms of different variables like personas, email, phone, tech stack, crm, etc. has been super helpful in building up a high-quality database for our campaigns.
• Workflow Management: This is a new feature from Zoominfo which is directed toward creating intelligent action-oriented workflows and making them automated. For example - if you want to take a particular action "A" like "Importing contacts" - on a particular intelligence captured "B" like "whenever a C level person in my top 100 accounts switch companies". This is something I'm looking forward to explore more, really soon.

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• Needs to allow for more than 50 business card transcriptions per month
• Sometimes tries to merge contacts that are not the same person
• Does not sync individual account with business account

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• Showing Salesforce icon for companies on [websites] dashboard. We have a lot of accounts that are not big names, so knowing if the people on our website are clients or prospects in SF compared to new visitors would be nice[.]
• Not rush new users to use features they're not ready for[.]

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• Positive that the time is not spent updating individual phones.
• Negative in that if someone alters a contact, it will need fixed.
• Positive that users don't waste time calling wrong numbers.

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• ZoomInfo has many problems that [are] hard to tell management that it is worth the purchase[.]
• ZoomInfo has a limited number of people I can export. Instead of making it by # of lists, they use # of people which is annoying as I run out very quickly[.]

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