Likelihood to Recommend Function Point Productivity Software Inc.
Well suited in:
Project management from estimate creation to final billing. Time tracking per job. Delegating tasks internally (and externally if choosing to use this feature). Creative agency environments where jobs have many moving parts and employees working on. Customer contact information management. Internal creative collaboration (brainstorming). Management oversight allowing team leads to review hours logged per employee to each job. Read full review The Jira software works well for managing scrum boards and allocating resources to a task. When your Epics and Issues are set up properly, it can give you a good idea of where your team stands and the trajectory of your project. It is not the ideal solution if you need to provide documentation and support to people outside of your product teams or organization. It would benefit from having a public documentation or repository feature.
Read full review Pros Function Point Productivity Software Inc.
Time tracking - like several time tracking solutions, FP uses a clock that will track in real time so that you do not need to remember how long you worked on a project to input later. Dashboards - I love FP's dashboards that let me track my personal utilization, the utilization of my team members and all of my open tasks. Reporting - FP's reports provide insight organization-wide into how we are doing and where we (as an organization) are spending our time. As with any reporting, though, it is important to manage the cleanliness of your data to make the reporting useful. Read full review Running sprints and tracking progress of roadmap, epics, story, task and subtask The user interface is great. It allows tables inside details, have common shortcuts and clean design. Can create custom dashboards and can view data in multiple ways Advanced access rights based on role Read full review Cons Function Point Productivity Software Inc.
Function Point often provided reports that were inaccurate due to bad calculations. The support team would work with us to troubleshoot these issues, but the fact remained that calculations were wrong. Function Point was purchased by a new parent company that increased prices over their nearest, superior, competitor, pricing themselves out of the market. Function Point's interface is dated, as is its code base. New features are being implemented not as software revisions or upgrades, but as new for-pay features. Read full review Management of the software is very difficult at times, although has improved. Ability to manage resources is really non-existent, there are some plugins but they are ALL buggy (I've tested them all). Better integration with Trello, would love to see this happen. Right now it's very clumsy. Read full review Likelihood to Renew Function Point Productivity Software Inc.
This is because Jira Software generates a huge profit for an affordable price. Having a tool that makes team management transparent and effective is very valuable.
In addition, the renewal of Jira Software and all Atlassian tools is predictable and clear, as the prices are published on the Atlassian website and there is no pyramid of intermediaries.
Dustin Ghia Lead Consultant - Solutions Architect - Software Engineer
Read full review Usability Function Point Productivity Software Inc.
JIRA Software is a pretty complex tool. We have a project manager for JIRA who onboarded us, created our board, and taught us the basics. I think it would have been pretty overwhelming to learn without her. JIRA offers so much functionality that I'm not aware of -- I constantly need to Google or ask others about existing features. Also, although they are all under the Atlassian umbrella, I find it difficult to switch between JIRA Software and Confluence.
Read full review Support Rating Function Point Productivity Software Inc.
Receive weekly emails from FP team about new features being added and webinars to review. Always extremely reliable and quick to respond with answers to questions or concerns. Includes function for their clients to make recommendations to their platform. Allows for customization on the back end to provide the best solution/functions for each client. Read full review Our JIRA support is handled internally by members of our Product Support team. It is not supported by a 3rd party. Our internal support will always sent out notifications for downtime which is usually done on the weekend unless it is required to fix a bug/issue that is affecting the entire company. Downtime is typically 3-4 hours and then once the maintenance is complete, another broadcast email is sent out informing the user community that the system is now available for use.
Read full review Online Training Function Point Productivity Software Inc.
One of their strong points i stheir documentation. Almost all of the basic set up needed within JIRA is available online through atlassian and its easy to find and very precise. The more critical issues need to be addressed as well and hence the rating of 8 instead of a 9.
Read full review Implementation Rating Function Point Productivity Software Inc.
Take your time implementing Jira. Make sure you understand how you want to handle your projects and workflows. Investing more time in the implementation can pay off in a long run. It basically took us 5 days to define and implement correctly, but that meant smooth sailing later on.
Read full review Alternatives Considered Function Point Productivity Software Inc.
Workamajig was NOT a good fit, after over a year of back-end setup.
FunctionFox didn't have the financial integration capabilities we needed, but we used it for years and were happy with the service and support. FunctionPoint brought together the 30,000-foot view of the projects and resources with a simplified process for getting day-to-day jobs into the queue, which was essential for our organization.
Read full review Jira Software has more integrations and has more features than many of its competitors. While some of its competitors do have better UI/UX than Jira Software, they have improved this greatly over time. Atlassian also acquired
Trello years ago, so that adds better user interfaces to the system. They do also offer a pretty in-depth library of how to customize the platform that others don't.
Read full review Return on Investment Function Point Productivity Software Inc.
We have a much more timely and accurate sense of our financials since switching to FunctionPoint Our team is more efficient at tracking time, and we are much more able to track resources and profitability Our accounting manager is able to use Quick Books in a much more efficient manner than previously Read full review Jira has positively made our company's daily activities much better organized With Jira we can track progress and follow up on tasks Jira has great reporting tools which aggregate various data and give us a good overview of our teams capacity Read full review ScreenShots