Google Workspace

Google Workspace

Google Workspace

989 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Google Workspace	Score 9.1 out of 10	N/A	Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.	$6 per month per user

Pricing

Google Workspace

Editions & Modules

Business Starter: $6
per user/per month
Business Standard: $12
per user/per month
Business Plus: $18
per user/per month
Enterprise: Contact sales team

Offerings

Pricing Offerings
Google Workspace
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Google Workspace
Considered Both Products	Google Workspace Janet Ramos Account Manager Chose Google Workspace It is like a one stop shop for all the software needed at work. Easy to create an account and easy to access. Helpful? KT Kisha Tan sales consultant Chose Google Workspace We used before on my previous role Microsoft teams where you can only casually exchange messages, but Google Workspace allows me to access all the applications that I need in just once access without closing the window that I'm currently working on and it can be used to email … Helpful? Russ Michaels Jedi Master Chose Google Workspace I find Workspace easier to use and manage, better security, and the gmail interface and features is way better. Plus 3rd party integrations. Support sucks though from my experience. Most other email solutions do not enforce authentication and domain alignment or have MFA, which … Helpful? Verified User Executive Chose Google Workspace Google Workspace huge advantage is the interface that everyone is familiar with (from using personal Google services). Also, the administration panel is straightforward and easy to use - does not require expert tech knowledge to move around. As a result, it is a perfect tool … Helpful? Verified User Director Chose Google Workspace Simpler onboarding and most used tool by SMEs Helpful? Siddharth Kohli Manager Labs Network & Operations Chose Google Workspace Google Workspace is your all in one go-to tool. No other product offers the versatility and a large selection of tools like Google workspace does. Gmail is incredibly faster than any other email client available out there, and some tools like Google Spreadsheets have replaced … Helpful? Verified User Director Chose Google Workspace We previously used Zoho Suite free tier. Deliverability was good and their spam protection was almost as good as Google's. The one drawback to Zoho was the inability to host more than one domain. Zoho's paid tier is cheaper than Google's, but [I feel] you don't get the same … Helpful? Muzaffar Mohammed Senior Analyst Chose Google Workspace Though Microsoft offers some great ideas to help you better your work, I believe Google tops Microsoft in the area of office applications. Google mail, Google Sheets, Google forms, Google Docs, Google Calendar, Google Drive, and Google Video Meetings are easy to use to … Helpful? Verified User General Manager Chose Google Workspace Google Drive blows Dropbox out of the water by making its shared assets accessible without requiring app installs and paid subscriptions for outside users. The speed at which it handles all of your stored assets makes it advantageous for demanding projects in the music and film … Incentivized Helpful? Verified User Project Manager Chose Google Workspace Google Workspace's web-based word processing apps are much more robust than Microsoft's equivalent. For example, multiple users working on a single google docs document will very rarely run into issues with synching or continuity, whereas Microsoft's online Word is not as … Incentivized Helpful? RD Rodney Dore Director of Cloud Delivery Chose Google Workspace Slack has more IT functional integrations that Google Chat/Spaces at this time. It is being used in more of a "shadow IT" configuration currently with a limited set of paid licenses. Facebook for Business was missing key integrations and with Google Spaces/Currents, it was … Incentivized Helpful? Verified User Employee Chose Google Workspace Google Workspace is a formidable opponent to Microsoft 365. It provides all of the solutions that 365 does, but does it with more finesse. I find it easier to navigate Google Workspace than I do 365, especially when comparing Google Drive to Microsoft OneDrive. Google Drive is … Incentivized Helpful? Verified User Executive Chose Google Workspace I've used Office 365 in the past, along with some of Zoho's tools, and none of them have delivered the experience that I get from Google Workspace. Office 365 was slow and cumbersome when I evaluated it, and the interoperability of Google apps far surpasses that which I can get … Incentivized Helpful? Mike Calabro Photographer: Commercial, Advertising and Editorial Chose Google Workspace There are lots of things that Microsoft 365 does better than Workspace. The problem is that I am stuck in the Google world. It would take way too much time and energy to change platforms. There are lots of other options to choose from but none of them are perfect. Workspace is … Incentivized Helpful? Verified User Manager Chose Google Workspace The tools are similar, however, in Excel and Sheets specifically, Microsoft is much more useful in transforming and manipulating a lot of data. Incentivized Helpful? Andy Abramson CEO and Founder Chose Google Workspace From an ease of use standpoint, Google Workspace is far simpler and easier to use. It offers what we need where Office offers too much of each app/service adding complexity over convenience. Our prior use of Office and even some occasional use of 365 just as a backup is often … Incentivized Helpful? Justin Salvetti Controller Chose Google Workspace I believe Google tops Microsoft in all areas EXCEPT the office applications. I prefer Gmail, Drive, and Google Video Meetings to Outlook, OneDrive, and Teams meetings, but that could just be me. In my experience, it has been easier to use these applications without much trouble … Incentivized Helpful? Kristi Porter Chief Do-Gooder Chose Google Workspace There are lots of competitors to various tools in Workspace, like Meet versus Zoom. However, Microsoft is the other big competitor I can think of for Google Workspace as a whole. To me, at least, the strength of Workspace is how easy it is to share and collaborate with others. … Incentivized Helpful? Jordan Harnum Sales Development Representative Chose Google Workspace Microsoft Office 365 - I like Google better because of the overall usability and simpler interface. This was made most apparent for me when I compared the calendars - Outlook calendar is not as user friendly as Google. Google makes navigation, events, reminders etc. easier to … Incentivized Helpful? Tyler Grudowski Product Development Engineer Chose Google Workspace Google Workspace is far superior to any email client or storage system on the market. Google Workspace combines everything good about each of these other services and then adds some additional features to make it the best all around productivity system out there. The best part … Incentivized Helpful? Dana Friedman CEO (Chief Executive Officer) Chose Google Workspace They are different. Over the years, one has had better support than the other. Google support is good, there have been times Microsoft support was awful, and times when it was significantly better. For me, Outlook is just a drain on resources. Word is that my primary word … Incentivized Helpful? Verified User C-Level Executive Chose Google Workspace We decided to use Google Workspace [(formerly G Suite)] because of the breadth of services offered, no need to purchase or manage a large corporate infrastructure to run all the services, it is extremely easy to get up and running in a matter of minutes, and the cost of service … Incentivized Helpful? Verified User Director Chose Google Workspace Office365 did not exist when we moved to Google. At this point they are quite similar in capabilities. 0365 has slightly more granular administration and compliance features and slightly lower barrier to entry for existing orgs that are already heavy users of Microsoft … Incentivized Helpful? Alan Balasundaram CTO Chose Google Workspace As an AWS Cloud service user, we initially tried AWS WorkMail, but found the service lacking. While 1/2 the cost of the per user Google Workspace, the email service did not meet our needs. Workspace email interface was far superior, and on that merit alone, we switched. Google … Incentivized Helpful? Verified User Analyst Chose Google Workspace From the get-go Google Workspace is more polished, which makes sense given they've had a several-year lead on Microsoft in the cloud productivity space. Google's apps and third-party support [are] still miles ahead of Microsoft, this is in part due to the fact Google has run … Incentivized Helpful?
Top Pros	Pro Easy to use Pro Real time Pro Cloud storage
Top Cons	Minus Google voice Minus Project management Minus Admin console

Best Alternatives
	Google Workspace
Small Businesses	Microsoft 365 Business Premium Score 8.8 out of 10
Medium-sized Companies	Microsoft 365 Business Premium Score 8.8 out of 10
Enterprises	Microsoft 365 Business Premium Score 8.8 out of 10
All Alternatives	View all alternatives

User Ratings
	Google Workspace
Likelihood to Recommend	9.0 (113 ratings)
Likelihood to Renew	9.1 (4 ratings)
Usability	9.1 (5 ratings)
Support Rating	3.4 (12 ratings)
Implementation Rating	9.1 (1 ratings)

User Testimonials
	Google Workspace
Likelihood to Recommend	Google Since our company is structured around Google Workspace at the moment, it is well suited for our entire workflow. I do have concerns though, for when it comes time for our company to have our own intranet built and how well the data migration will be from Google Workspace to that intranet that gets built. Incentivized Verified User Anonymous Read full review
Pros	Google Google's service integration is seamless. Sharing files and documents with team members and clients couldn't be simpler. We can limit file sharing and access as needed. As expected, Google Workspace integrates perfectly with Android phones allowing for a seamless mobile experience. Integration with iOS is also good. Spam protection is second to none. I cannot remember ever finding a spam message in my inbox! Google has a good reputation for email deliverability making it less likely your outbound mail ends up in someone's spam folder. Google Workspace allows you to host multiple domains and alias domains on your account. There is a robust set of tools to allow routing of mail to different mailboxes. Collaboration is so easy with Workplace. Real time editing of documents is flawless. When chatting with collaborators, I can see their changes as they make them with no delay. Verified User Anonymous Read full review
Cons	Google I have several Workspace accounts, and it can be kind of annoying to switch between them. For example, if I click in my work email but my Chrome defaults to my personal Workspace, I have to open the file differently or log in and out of the other account. Meet is my least favorite feature. I find it very subpar to Zoom in both ease and picture resolution. It's harder to tell when you're sharing your screen and you can't see comments if you're presenting. Google My Business can be difficult to navigate. I frequently forget where features are and have to hunt around for them. Incentivized Kristi Porter Chief Do-Gooder Read full review
Likelihood to Renew	Google There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool. Incentivized Verified User Anonymous Read full review
Usability	Google On the user end, it's great, probably some of the most user friendly products out there. On the admin side, it can get a little more arcane, but it's still better than a lot of other services. At worst I wrangle some CSVs to perform mass changes, but it's a far cry from the days of Powershell scripts or purely manual entry. Incentivized Verified User Anonymous Read full review
Support Rating	Google My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce. Incentivized Verified User Anonymous Read full review
Implementation Rating	Google nothing to say Russ Michaels Jedi Master Read full review
Alternatives Considered	Google They are different. Over the years, one has had better support than the other. Google support is good, there have been times Microsoft support was awful, and times when it was significantly better. For me, Outlook is just a drain on resources. Word is that my primary word processor anyway, so I don't feel like I'm losing much. SharePoint seems capable of a lot, and exchange certainly is capable of a lot, but it requires so much configuration, even for a small business, that return on investment seems quicker and easier with Google Workspace. For those who absolutely need a completely Microsoft environment, Office 365 has that, Google Workspace does not. Still, I prefer Google Workspace over Office 365. Incentivized Dana Friedman CEO (Chief Executive Officer) Read full review
Return on Investment	Google Zero to no time managing tools allows us to focus on work saving us time and money Google Workspace allowed us to seamlessly transition to a fully remote workforce when the Coronavirus pandemic started - no lost time or productivity. Easily able to extend our workspace and add features, e.g. Voice, saving us time implementing other services. Incentivized Verified User Anonymous Read full review
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