Likelihood to Recommend GaggleAMP is well suited when you want to get timely local language content out to folks in other countries/regions, or content for a specific group/department. It is also well suited when you have multiple Gaggle content managers with multiple content calendars. It might be less appropriate if you want to hold multiple Social contests (gamification) with different rules, scopes, leaderboards, etc. for different groups/tags as there is only one leaderboard.
Read full review We believe that our employees’ personal growth is key to our business success. They are passionate experts who are eager to grow as professionals and share their knowledge. We were looking for a solution that would help us support their thought leadership and personal branding efforts. Smarp was the answer — a place where our employees could start engaging conversations around the company’s milestones and the latest industry news. For us, it is extremely important to encourage our employees to share their stories and what it’s like to work at Swarovski in their own words. We didn’t want to limit our communication efforts to the messages we share through the official Swarovski communication channels. As mentioned earlier, one of our top priorities at Swarovski is to empower our employees and support their personal growth. It is important for us to enable them to contribute to the development of our employer brand. We wanted to make sure that the content our employees receive in their personal news feeds resonates with their expertise and interest. By offering a wide range of topics and letting our employees decide which ones they want to follow, we make sure that we share the right content with them — the content they want to consume
Diana Macovei Senior Manager Global Employer Brand, Social Media and Communications
Read full review Pros Easy to tell associates what posts to like and share. Especially like that we can point them to like or share industry posts. Easy to get others in organization to sign up. Also offers app and browser app. Gamefication aspect allows associates to have friendly competition and allows awarding of prizes for reaching set point values Read full review Ease of use Ease of setup Channel segmentation Detailed analytics Read full review Cons There are no out of the box implementations to get started quick. The campaign manager could be more involved and vocal about recommendations and how to implement them. I'd like deeper insight into what my employees do and do not like to share. Read full review Pricing can be reduced per user. Diana Macovei Senior Manager Global Employer Brand, Social Media and Communications
Read full review Likelihood to Renew Customer service has been good. It's easy to use. It's cost effective. It's a good way to expand your social presence and get your employees more vested in branding the company without spending a ton of money. There are bells and whistles that may be good for other users. I just haven't had the time to use them
Read full review It's a solid tool and embraced by the people who are using it.
Diana Macovei Senior Manager Global Employer Brand, Social Media and Communications
Read full review Usability very easy to use, available on PC or mobile
Diana Macovei Senior Manager Global Employer Brand, Social Media and Communications
Read full review Support Rating Support for GaggleAMP is easily the best customer support I've experienced with any software tool. Our rep, Sam, is dedicated to our account (no bouncing around a call-center bullpen), and is highly proactive and eager to help us succeed. Most of our interactions have nothing to do with problems, but rather opportunities to optimize our use of the tool and set us up for greatest success. GaggleAMP sets a gold standard for customer support!
Read full review Very responsive support team, also taking into consideration feedback on how to improve the platform
Diana Macovei Senior Manager Global Employer Brand, Social Media and Communications
Read full review Online Training Great support from the Account Manager on onboarding new users and explaining how the tool works.
Diana Macovei Senior Manager Global Employer Brand, Social Media and Communications
Read full review Implementation Rating Fast and smooth implementation, all aspects were clarified and solved in real time
Diana Macovei Senior Manager Global Employer Brand, Social Media and Communications
Read full review Alternatives Considered A former colleague suggested
EveryoneSocial , but I think that GaggleAMP has more industry experience in terms of employee advocacy and social engagement. While it did appear somewhat easier to use, it didn't have all the features and attention to detail that GaggleAMP provided such as the detailed reporting and the specific activity suggestions I was looking for.
Read full review Smarp is a cheaper and easier solution to implement than
Sociabble .
Sociabble provides a more robust and customizable platform that can be more tailored to your team but can be significantly harder for teams to adopt. Since one of the primary reasons we utilize Smarp is to make social sharing easy for users who would otherwise not do so, ease of adoption is a critical differentiator in Smarp’s favor. However, there are certainly use cases where a more robust platform like
Sociabble would make more sense for a company.
Read full review Return on Investment Take this with a grain of salt, but our company's all-time CPC (cost per click) savings is $1.85 M ($184,116.95 last quarter). GaggleAMP has become an important part in getting our employees and partners to engage with us on Social Media more regularly - a great tool for getting information out there. Brand awareness. Read full review Smarp makes it easy to see the EEMV (estimated earned media value) your company has generated by sharing through the platform (the Ad spend equivalence of your efforts) Smarp increased the average teams LinkedIn activity/sharing by ~50% Smarp is affordable and often provides a positive ROI when considering the EEMV benefits Read full review ScreenShots