GaggleAMP vs. Work.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GaggleAMP
Score 8.2 out of 10
N/A
GaggleAMP's employee advocacy and communications platform enables companies to boost the distribution of workforce communications and social media messaging. The solutions aims to foster a network of people, or a Gaggle, who share company-created messages to their social media networks and contribute content to their internal workforce community. This aids in employee development, leveraging them as a thought leader in their space while increasing social selling and recruitment…
$25
per month
Work.com
Score 9.0 out of 10
N/A
Work.com is based on technology acquired by Salesforce with Rypple at the end of 2011. It was presented by the company s a performance management solution for sales teams, and is associated to the Salesforce Sales Cloud suite of products and capabilities. Historically it included features around sales coaching, motivation, and team alignment. In 2020, Salesforce presented features related to corporate and employee wellness, and return to work / social distance workplace readiness via Work.com's…N/A
Pricing
GaggleAMPWork.com
Editions & Modules
Enterprise
$1
Call for Quote
Agency
$1
Call for Quote
Small and Medium Businesses
$300
25 seats per month
No answers on this topic
Offerings
Pricing Offerings
GaggleAMPWork.com
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsGaggleAMP serves small businesses, medium-size businesses, enterprise-class organizations, and agencies that represent these businesses. Their small business offering starts at 25 seats for $300 per month, with additional packages available based on the number of seats needed. For Enterprise-class pricing and agency offerings, it is best to speak with a GaggleAMP representative to secure a rate.
More Pricing Information
Best Alternatives
GaggleAMPWork.com
Small Businesses

No answers on this topic

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Score 8.9 out of 10
Medium-sized Companies
Influitive
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Score 9.0 out of 10
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Score 9.9 out of 10
Enterprises
Sprinklr Marketing
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Score 9.9 out of 10
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User Ratings
GaggleAMPWork.com
Likelihood to Recommend
8.7
(12 ratings)
8.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
GaggleAMPWork.com
Likelihood to Recommend
GaggleAMP
GaggleAMP is well suited when you want to get timely local language content out to folks in other countries/regions, or content for a specific group/department. It is also well suited when you have multiple Gaggle content managers with multiple content calendars. It might be less appropriate if you want to hold multiple Social contests (gamification) with different rules, scopes, leaderboards, etc. for different groups/tags as there is only one leaderboard.
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Salesforce
It is good for incident and change management. It can also be used for problem management. Not very useful for auditing as the search functionality has to be improved for that. Quite easy and convenient to use. The ability to export reports also would be great for checking incidents and change trends.
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Pros
GaggleAMP
  • Easy to tell associates what posts to like and share. Especially like that we can point them to like or share industry posts.
  • Easy to get others in organization to sign up. Also offers app and browser app.
  • Gamefication aspect allows associates to have friendly competition and allows awarding of prizes for reaching set point values
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Salesforce
  • Good interface
  • Simple and concise
  • User-friendly
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Cons
GaggleAMP
  • There are no out of the box implementations to get started quick.
  • The campaign manager could be more involved and vocal about recommendations and how to implement them.
  • I'd like deeper insight into what my employees do and do not like to share.
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Salesforce
  • The change requests page could be better
  • The process for the incident lifecycle could be a little simpler
  • Search options could be improved a bit
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Likelihood to Renew
GaggleAMP
Customer service has been good. It's easy to use. It's cost effective. It's a good way to expand your social presence and get your employees more vested in branding the company without spending a ton of money. There are bells and whistles that may be good for other users. I just haven't had the time to use them
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Salesforce
No answers on this topic
Support Rating
GaggleAMP
Support for GaggleAMP is easily the best customer support I've experienced with any software tool. Our rep, Sam, is dedicated to our account (no bouncing around a call-center bullpen), and is highly proactive and eager to help us succeed. Most of our interactions have nothing to do with problems, but rather opportunities to optimize our use of the tool and set us up for greatest success. GaggleAMP sets a gold standard for customer support!
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Salesforce
No answers on this topic
Alternatives Considered
GaggleAMP
A former colleague suggested EveryoneSocial, but I think that GaggleAMP has more industry experience in terms of employee advocacy and social engagement. While it did appear somewhat easier to use, it didn't have all the features and attention to detail that GaggleAMP provided such as the detailed reporting and the specific activity suggestions I was looking for.
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Salesforce
It is very similar to ServiceNow, but the options are much lighter and hence a bit easier to train employees on how to use it. It also integrates well with Jira, which is quite good. Some of the features are more straightforward, which makes it easier to handle a large volume of incidents.
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Return on Investment
GaggleAMP
  • Take this with a grain of salt, but our company's all-time CPC (cost per click) savings is $1.85 M ($184,116.95 last quarter).
  • GaggleAMP has become an important part in getting our employees and partners to engage with us on Social Media more regularly - a great tool for getting information out there.
  • Brand awareness.
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Salesforce
  • Reduces time to resolve incidents
  • Enables to get a good overview of the change
  • Improves employee involvement and productivity
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ScreenShots

GaggleAMP Screenshots

Screenshot of The member view provides a simple view of actions and messages available. Acting take a simple click of a button. "Share" to share the message or "No Thanks". If a user declines a message/action there is an opportunity for them to provide feedback on why they chose not to share the message or perform the action. This helps the Gaggle manager learn the preferences of their member base and helps future content curation.Screenshot of Channels provide an outlet for employees to create user-generated content, communicate with their fellow employees, discover new content, and more. Channels also allow for automated RSS feeds, pulling in Twitter Lists, and monitoring hashtags, making the content curation process easier for marketing team.Screenshot of My feed shows employees and stakeholders what activities they have available to them. This area enables employees to engage and interact with content. Here they can share content to their social channels, see when content is expiring, and also engage with external and internal Channels.Screenshot of The GaggleAMP scheduling feature helps employees and stakeholders schedule their social media advocacy efforts on their time. Here they can pick and choose which messages they want to schedule, when they want to schedule them to go out, and their default preferences.Screenshot of Gaggle Managers, the term for the administrator of an employee advocacy program, can choose what types of activities to send to their employees and stakeholders. GaggleAMP offers over 50 different activities on any favorite social media networks. Some favorites are displayed here.Screenshot of Leaderboards allow sorting by reach and by points assigned to activities during certain timeframes. With leaderboards, employees and stakeholders can see how they are performing compared to their peers and also have the option to opt-out of the leaderboard.