Gainsight Customer Education vs. Schoology Learning

Northpass is a cost-competitive LMS platform that is SaaS and a manageable cloud-based solution for baseline LMS, training, and education support.

Incentivized

Schoology does the job well enough, but there are enough areas of contention that make advanced use of the system unwieldy. District staff does not have easy reporting ability to determine adoption and use of the platform without having to export to another program for analysis. The reliability of the system is a huge pain point as we need to deliver the curriculum but cannot count on it being available when we need to use it.

Incentivized

• Digital Learning Academy.
• Improves Retention of users.
• Easy to Setup.
• Good UX for end customers.

Incentivized

• Assessments - Much more interactive and have more grading options than Google Forms
• Auto-rostering - We are able to use Infinite Campus to automatically roster classes and there are no extra steps
• Family/Guardian access - Schoology allows families to have a sign in and see student grades & work.

Incentivized

• The Northpass solution could use some minor improvements in timing and scheduling of training along with notifications to end-users

Incentivized

• While this product constantly seeks to make improvements, certain features need tweaking. As educators enroll in various courses, these course tend to accumulate. If the educator is not an administrator of the course, it is next to impossible to get out.
• Switching from one course/group to another course/group takes several steps. Not always easy to find the course/group needed.

While we have taken time to re-evaluate our selected 1:1 devices, Schoology's impact on student learning is unquestioned. Students are able to connect with other learners, create and share products of their learning, and develop their digital fluency through their use of Schoology.

It's very easy to use Schoology. As with any LMS, it helps to learn some tips and tricks prior to getting started. But, each item is clearly indicated within the platform. If I want to add materials, it is right at the top of my screen. If I want to view the calendar, it is indicated to the right of my screen. Navigating a course and the platform is quite straightforward. Additionally, the benefit of Schoology's help center and user community makes asking and answering questions quick and easy.

Generally good, but issue self-reporting has become a problem. When there are issues, it can be 20 minutes to an hour before it gets noted on the status page

Course saves or transfers can take several minutes and up to an hour

We have county-level support and district-level support, but their HELP page offers everything that is needed to answer questions and to find "how-to" information for staff. This includes video and written directions for every available feature. Schoology has also worked with our district to improve their product.

Too surface level with no follow-up. A

Sit and get with very little hands-on time. 5 minutes to try out a feature/question type, etc. is not enough time. Once your training is done, there is no option for new employees to get that training without having to rebook and pay for the training again. If you pay for basic training, that should be available to a district to use in the future.

I have taught using both Edmodo and Google Classroom. While both were easier than Schoology was to get in the beginning, Schoology is infinitely more powerful than either of them was. I can do so much more, and differentiate so much easier using Schoology than I could with either of my previous LMSs.

Incentivized

We use it 5-12 so scalability is not an issue but sharing materials between departments including common assessments is difficult without paying for add-on features

• Reduced Onboarding Time.
• Reduced Churn for our customers.
• Improve Product Adoption.
• Reduced Sales Cycle.
• Increased Revenue Growth.
• Improved product branding.

Incentivized

• Using Schoology to build a foundation for a blended learning model has helped increase my students ABC rate between 15-20% in all classes!
• Using Schoology is forcing my students to become responsible for their own learning!
• The only negative thing I have encountered is the students resistance to change!