Diligent One Platform vs. MetricStream Platform

Product is a great tool to serve as a central point to compile and document sox controls. This allows transparency across the team and teammates to edit and view progress. The tool also provides an interface that will make it easy for the internal audit team to track and compile control requests. I particularly like how it lets all of the control owners take ownership of their controls. I am currently exploring some of the advanced tools that support testing and the accuracy and completeness of our data, which i'm very excited to explore.

Incentivized

MetricStream is well suited for when you need to pull a report into Excel for further analysis. It is not good for when information needs to be entered as this is all done manually by analysts and managers. If we can implement a way to take parts of uploaded documents and have the system automatically enter the information in the designated fields in MetricStream, it would cut out lots of manual work for our department.

Incentivized

• HighBond is great for managing requests, to do’s, and review notes
• HighBond is generally flexible with the configuration and terminology you can use.
• HighBond is a good tool for centralizing risks, controls, test plans, and procedures in a framework that allows you to standardize its usage.

Incentivized

• Easy to navigate.

Incentivized

• The current setup does not have a risk management option.
• There is not an easy way to catalog all audits and then cycle through them.
• The set up of tabs within a project can be a bit cumbersome and excessive.

Incentivized

• Speed/efficiency.
• Missing functionality: Uploading documents (Excel sheets) into MetricStream and being able to pull information from that form into the program.
• Improve number of outages and time that it is out for.

Incentivized

HighBond by Galvanize support has some of the best and fastest support that I have experienced. Though we only contact them through emails, they were quick to provide insightful information about our problems. Whenever we email them about an issue, they would be able to reply in less than an hour, ready and prepared with useful solutions to address the issue.

Incentivized

I was not involved in the implementation, but i do think the interface works well and is a great tool to centralize our compliance program. I'm currently in the process of exploring many of the advanced features and using the Diligent Academy to learn about some of these exciting features to add value to our organization. I recently attended a CPE and was very impressed with the presenters and their energy and knowledge of the product

Incentivized

Diligent Highbond stacks up somewhat poorly against our other tools. In addition to what was included above, we use some smaller tools that fulfill many of the gaps left by Diligent Highbond. We have since started to move away from Diligent Highbond. Alteryx is better at processing data and their server tool can be used to publish results for review.

Incentivized

Archer is more risk-management-friendly in that it has a better interface and more room to conduct risk-related tasks and pull reports.

Incentivized

• It has saved me time generating status reports
• It has saved me time in coordinating with others to obtain information, since it tracks requests and sends reminders
• It saves time with to dos and open reviews to keep track of tasks to be completed

Incentivized

• It keeps records of all of our vendors and the corresponding documents.
• Other departments can access information on vendors.

Incentivized