Gammadyne Mailer vs. Intercom

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gammadyne Mailer
Score 9.1 out of 10
Small Businesses (1-50 employees)
Gammadyne Mailer is Windows software for automating a business's email marketing. Email services are prohibitively expensive for a large mailing list. With Gammadyne Mailer, users can install it and send as many emails as desired. There is only a recurring fee if a user wishes to track opens and clicks. But the vendor states even that is inexpensive, and that users are not required to track the entire mailing list. By utilizing a website's mail server, or renting a cheap server, they state…
$130
one-time fee 5 activations
Intercom
Score 8.7 out of 10
N/A
Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams.
$39
per month per seat
Pricing
Gammadyne MailerIntercom
Editions & Modules
No answers on this topic
Essential
$39
per month per seat
Advanced
$99
per month per seat
Expert
$139
per month per seat
The Early Stage program
From $65 for 5 support seats
per month
Proactive Support Plus add-on
from $99
per month
Offerings
Pricing Offerings
Gammadyne MailerIntercom
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$50 per hourNo setup fee
Additional DetailsA license entitles the user to five activations. Activations are not restricted to one machine or user. Minor upgrades are free, major upgrades cost one activation.AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support.
More Pricing Information
Community Pulse
Gammadyne MailerIntercom
Top Pros
Top Cons
Features
Gammadyne MailerIntercom
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Gammadyne Mailer
8.4
2 Ratings
3% above category average
Intercom
-
Ratings
WYSIWYG email editor9.02 Ratings00 Ratings
Dynamic content9.12 Ratings00 Ratings
Ability to test dynamic content8.21 Ratings00 Ratings
A/B testing7.31 Ratings00 Ratings
Mobile optimization9.02 Ratings00 Ratings
Email deliverability reporting9.12 Ratings00 Ratings
List management9.12 Ratings00 Ratings
Triggered drip sequences6.41 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Gammadyne Mailer
5.5
1 Ratings
35% below category average
Intercom
-
Ratings
Dashboards5.51 Ratings00 Ratings
Standard reports6.41 Ratings00 Ratings
Custom reports4.51 Ratings00 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Gammadyne Mailer
6.4
1 Ratings
28% below category average
Intercom
-
Ratings
URL Validation6.41 Ratings00 Ratings
Image Validation6.41 Ratings00 Ratings
Spelling and Grammar Check6.41 Ratings00 Ratings
Spam Testing6.41 Ratings00 Ratings
Incident and problem management
Comparison of Incident and problem management features of Product A and Product B
Gammadyne Mailer
-
Ratings
Intercom
8.1
110 Ratings
3% above category average
Organize and prioritize service tickets00 Ratings8.4100 Ratings
Expert directory00 Ratings8.068 Ratings
Subscription-based notifications00 Ratings7.766 Ratings
ITSM collaboration and documentation00 Ratings8.275 Ratings
Ticket creation and submission00 Ratings8.3103 Ratings
Ticket response00 Ratings7.8108 Ratings
Self Help Community
Comparison of Self Help Community features of Product A and Product B
Gammadyne Mailer
-
Ratings
Intercom
7.3
113 Ratings
6% below category average
External knowledge base00 Ratings7.4112 Ratings
Internal knowledge base00 Ratings7.298 Ratings
Multi-Channel Help
Comparison of Multi-Channel Help features of Product A and Product B
Gammadyne Mailer
-
Ratings
Intercom
8.2
109 Ratings
7% above category average
Customer portal00 Ratings8.588 Ratings
IVR00 Ratings7.736 Ratings
Social integration00 Ratings7.568 Ratings
Email support00 Ratings8.8103 Ratings
Help Desk CRM integration00 Ratings8.579 Ratings
Best Alternatives
Gammadyne MailerIntercom
Small Businesses
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Enterprises
Emma by Marigold
Emma by Marigold
Score 8.6 out of 10
SAP Service Cloud
SAP Service Cloud
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Gammadyne MailerIntercom
Likelihood to Recommend
9.0
(2 ratings)
9.0
(258 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(19 ratings)
Usability
7.3
(1 ratings)
8.8
(166 ratings)
Availability
-
(0 ratings)
9.1
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
8.2
(1 ratings)
7.1
(10 ratings)
Online Training
-
(0 ratings)
8.1
(2 ratings)
Implementation Rating
-
(0 ratings)
7.5
(5 ratings)
Product Scalability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Gammadyne MailerIntercom
Likelihood to Recommend
Gammadyne Corporation
Our email campaigns are simple (we don't require automation) and we don't have a big box CRM. For us, Gammadyne works perfectly. It's simple and cost-effective.
Read full review
Intercom
Well suited for real time customer support needs - that's where it really shines. Well suited for proactive outreach and the ability to gather feedback from customers + surveys. Less appropriate for a non techie company to set it up, basically any sort of changes in integration have to be done by an engineer.
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Pros
Gammadyne Corporation
  • Professional
  • Not SAAS software
  • Lifetime License
Read full review
Intercom
  • Intercom's ability to centralize customer communication is a game-changer.
  • Intercom's automation features have saved us time and streamlined workflows.
  • Help desk for users.
  • Intercom seamlessly integrates with a variety of other tools and platforms, enhancing its functionality and making it a central part of our tech stack.
Read full review
Cons
Gammadyne Corporation
  • It would help if the tracking reports didn't expire.
  • I would like to see customizing options in the tracking reports.
Read full review
Intercom
  • The AI tools should have a make shorter option
  • The research is difficult compared to other platforms such as Zendesk where it is easier to find stuff (accounts, emails, messages...)
  • I know that you could integrate better AI tools! The chatbot is amazing, so I'm just missing more AI tools to increase productivity
Read full review
Likelihood to Renew
Gammadyne Corporation
No answers on this topic
Intercom
We have been and will be continuing our journey with Intercom and nothing too concerning has happened that I have experienced or heard of that has us on the edge yet. If it ever happens it will be something along the lines of "Outgrowing" the use of need of the platform.
Read full review
Usability
Gammadyne Corporation
Should be better for UI/UX of the software but Gammadyne work always as expected (That's the most important thing for us)
Read full review
Intercom
Everything is very straightforward and easy to see, explore, and use. Intercom provides walkthroughs and helps guides in case something is not apparent to the user and has their agents available to help. I always feel confident when exploring new features or making changes that I can have it accomplished due to the service they provide.
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Reliability and Availability
Gammadyne Corporation
No answers on this topic
Intercom
always there
Read full review
Performance
Gammadyne Corporation
No answers on this topic
Intercom
works perfect
Read full review
Support Rating
Gammadyne Corporation
Always fast answers
Read full review
Intercom
Intercom is the premier customer support/engagement model and it definitely has one of the top tier customer support teams as well. I don't think I have ever waited more than 5 minutes to get the information I need or get help with an issue. They are incredible and I aim to model our customer service department after them.
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Online Training
Gammadyne Corporation
No answers on this topic
Intercom
Easy to know the learning path
Read full review
Implementation Rating
Gammadyne Corporation
No answers on this topic
Intercom
The implementation was surprisingly easy but we are having to adapt from our old process to work well with Intercom.
Read full review
Alternatives Considered
Gammadyne Corporation
Read full review
Intercom
We've used both Drift and Salesforce chat at Owl Labs in the past, and I didn't find them to meet our needs or customer needs the way Intercom has been able to. Intercom ranks higher for us regarding Integrations offered, customization, AI functionality, and user-friendliness. In the past, if chat visitors would click around our website, they'd have to start their chat over again from the start and lose their communication history with us. We also found that Salesforce chat did not have enough customization that we needed. One small example is that in Intercom, you can see when another teammate is looking at a chat and tag them in notes to collaborate. We didn't have access to anything like that when using Salesforce chat. Intercom has made it easy to work alongside one another to be more efficient.
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Return on Investment
Gammadyne Corporation
  • The ability to quickly communicate with our clients via email is always a positive.
Read full review
Intercom
  • I like how easy it is to spot the user data needed to assist our members.
  • Love how easy it is to link articles on the chat that will help both us and the customers.
  • I like that the sales force or the tickets is already connected on the chat
Read full review
ScreenShots

Gammadyne Mailer Screenshots

Screenshot of HeadersScreenshot of ContentScreenshot of Email TemplatesScreenshot of DatabaseScreenshot of SegmentationScreenshot of Scheduler

Intercom Screenshots

Screenshot of Support Bots: Intercom brings upleveled support automation that scales support teams by resolving 33% of common questions.Screenshot of Shared Inbox: From quick to complex questions, the Intercom Inbox workflows helps resolve issues in real time and improve team efficiency—without sacrificing CSAT.Screenshot of Product Tours: Connect the dots from sign-up to success with Intercom' interactive product tours.Screenshot of Campaign Builder: Series, Intercom's visual campaign builder, lets users send cohesive messages across channels—inside the app and out.Screenshot of Intercom Surveys: In-context customer surveys, Intercom Surveys connects users to valuable customer insights—and then helps to turn those insights into action, automatically.Screenshot of The Intercom Messenger