Genbook vs. Paradox Olivia

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Genbook
Score 10.0 out of 10
Small Businesses (1-50 employees)
Genbook is appointment scheduling software from the company of the same name in San Francisco, California.
$25
Per 1 user, Per month
Paradox Olivia
Score 9.0 out of 10
N/A
Paradox (Paradox.ai) in Scottsdale, offers Olivia, an AI recruiting assistant focused on improving and reinventing the candidate experience. Olivia helps companies capture and screen candidates, improve conversions, and answer all candidate questions. She delivers one-to-one candidate experience at scale, and even handles interview scheduling.N/A
Pricing
GenbookParadox Olivia
Editions & Modules
Solo (annual)
$25
Per 1 user, Per month
Team (annual)
$49
Per 2-5 users, Per month
Company (annual)
$83
Per 6-12 users, Per month
No answers on this topic
Offerings
Pricing Offerings
GenbookParadox Olivia
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo hidden surprises. No contracts. No risks. Just value for money. Every plan includes all features.—
More Pricing Information
Community Pulse
GenbookParadox Olivia
Top Pros
Top Cons
Best Alternatives
GenbookParadox Olivia
Small Businesses
vCita
vCita
Score 9.7 out of 10
Manatal
Manatal
Score 9.5 out of 10
Medium-sized Companies
Calendly
Calendly
Score 9.1 out of 10
Ceipal ATS
Ceipal ATS
Score 8.8 out of 10
Enterprises
Doodle
Doodle
Score 7.3 out of 10
Avature CRM
Avature CRM
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GenbookParadox Olivia
Likelihood to Recommend
10.0
(8 ratings)
9.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(5 ratings)
-
(0 ratings)
Implementation Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
GenbookParadox Olivia
Likelihood to Recommend
Genbook
I never had to reach out for any help with the system, there was really good information on how to use Genbook. Any time a new feature was out, the how-to video was right there with it. I hate that Genbook merged with Booksy, I've had nothing but issues with Booksy, There's no customer service at all, on any forms of communication if you need help with Booksy.
Charmin C. Cody | TrustRadius Reviewer
Charmin C. Cody
Owner/Aesthetician
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Paradox
While my company is not in the high volume hiring space, it appears to be built very effectively to support high volume hiring positions and companies, reducing recruiting efforts around the initial stages of the screening process. The paradox is good at quickly integrating into your Mail Server System (like Outlook) to get their scheduling product up quickly as a baseline.
Verified User
Anonymous
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Pros
Genbook
  • Manufactured time for my more essential job duties as owner
  • It requires a credit card for all scheduling. Takes away the whole ask awkwardness.
  • Sifts out the not so serious purveyors of massage and keeps those that are.
  • Provides gift certificate purchase in increments or whole amounts. Saves me time.
Jon Borges | TrustRadius Reviewer
Jon Borges
Licensed Massage Practitioner
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Paradox
No answers on this topic
Cons
Genbook
  • The end user’s (the customer's online booking view) is cumbersome and not very appealing in appearance.
  • Email to your book of business via Genbook is missing.
Sheila Bowen | TrustRadius Reviewer
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Paradox
  • UI - Their UI is very mobile-focused; we are not a mobile-first company when it comes to our candidate's experience. It would be great if the experience was just as seamless and welcoming for the desktop as it was for mobile.
  • Adding interviewers is not intuitive; it usually is a pain point for new users.
Verified User
Anonymous
Read full review
Usability
Genbook
Genbook is an amazing online platform and easy to use and work with on the go.
SA
Sizzly Auer
Owner and Provider
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Paradox
No answers on this topic
Support Rating
Genbook
Always friendly and quick to respond.
Rebecca Taylor Shaw, CCH | TrustRadius Reviewer
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Paradox
No answers on this topic
Implementation Rating
Genbook
amazing work
SA
Sizzly Auer
Owner and Provider
Read full review
Paradox
No answers on this topic
Alternatives Considered
Genbook
AcuBase Pro is my practice management software. The only overlap for me is that they both function as customer databases. I would love to see integration between the software in the calendars.
Jason Moore, L.Ac. | TrustRadius Reviewer
Jason Moore, L.Ac.
Owner - Licensed Acupuncturist
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Paradox
No answers on this topic
Return on Investment
Genbook
  • Save me money. I do not need to hire a receptionist. People book directly online often without ever speaking with me.
  • People can book at all hours of day or night.
Rebecca Taylor Shaw, CCH | TrustRadius Reviewer
Read full review
Paradox
No answers on this topic
ScreenShots

Genbook Screenshots

Screenshot of Mobile Friendly Scheduling SoftwareScreenshot of New Appointment BookingsScreenshot of BookNow Scheduling WebpageScreenshot of Automated Review Collected after every serviceScreenshot of Secure Online Payments and Payment Information Capture

Paradox Olivia Screenshots

Screenshot of A mobile-first, end-to-end conversational applicant tracking system (ATS) designed with managers in mind. The Conversational ATS is powered by intelligent automation to attract, screen, offer, and onboard talent, automating up to 95% of manual hiring tasks. Once turned on, the recruiting assistant Olivia gets to work supporting employers and candidates through a hiring experience that begins with a simple text message.Screenshot of A conversational chat and text-to-apply solution. A top-of-funnel solution that meets candidates where they are, that allows job seekers to begin the application process right from their phone anytime, 24/7. Text to apply enables employers to capture applicant data while providing an engaging experience that increases candidate conversion.Screenshot of Paradox’s conversational assistant Olivia automates interview scheduling — from simple 1:1 pre-screens to multi-person, multi-location panel or sequential interviews. Olivia will also send automated reminders and handle rescheduling — allowing candidates, recruiters, and hiring managers to reschedule in seconds.Screenshot of An intelligent, conversational automation that creates a high-touch candidate experience designed to feel like it was built for each individual. It provides personalized job recommendations, answers questions, sends reminders, and shares content — through web chat, SMS texting, or WhatsApp — to drive increases in candidate satisfaction/NPS.Screenshot of Paradox’s Conversational Career Site is built from branded, templated pages, with zero maintenance for internal teams, with a custom conversational experience.Screenshot of Scales hiring events strategy with automated registrations, conversational-based FAQs, and supports quick candidate engagement. Whether in-person or virtual, Paradox makes every step as simple as chat or text, from registration and reminders to real-time interviews and event follow-up.