Genesys DX (discontinued) vs. HelpCrunch
Genesys DX (discontinued) vs. HelpCrunch
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Genesys DX (discontinued) | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A | |
HelpCrunch | N/A | All-in-one software for better customer communication HelpCrunch toolset includes: Live chat Email marketing automation Simple Helpdesk It's a perfect solution for customer support, sales & marketing teams at SaaS, E-commerce, and any other online businesses. Acquire, convert more leads, and support your customers better. | $12 per month |
Genesys DX (discontinued) | HelpCrunch | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Unlike most competitors, HelpCrunch's pricing is agent-based (not contacts-based) which gives you a full transparency of your chosen pricing plan and straightforward billing. Free 14-day trial is available to take the solution for a test drive. We're pretty flexible in terms of pricing. If you need a custom pricing plan - just message us via our website chat and we'll come up with a suitable pricing for your needs. | ||||||||||||||
More Pricing Information |
Genesys DX (discontinued) | HelpCrunch | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
Genesys DX (discontinued) | HelpCrunch | |
---|---|---|
Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Qualified Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | LiveChat Score 8.3 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Genesys DX (discontinued) | HelpCrunch | |
---|---|---|
Likelihood to Recommend | 8.3 (53 ratings) | 8.0 (4 ratings) |
Usability | 8.2 (20 ratings) | - (0 ratings) |
Support Rating | 8.3 (21 ratings) | 10.0 (1 ratings) |
Genesys DX (discontinued) | HelpCrunch | |
---|---|---|
Likelihood to Recommend | Discontinued Products | HelpCrunch |
Pros | Discontinued Products | HelpCrunch |
Cons | Discontinued Products | HelpCrunch |
Usability | Discontinued Products | HelpCrunch No answers on this topic |
Support Rating | Discontinued Products | HelpCrunch |
Alternatives Considered | Discontinued Products | HelpCrunch |
Return on Investment | Discontinued Products | HelpCrunch |
ScreenShots | HelpCrunch Screenshots |