Genesys DX (discontinued) vs. Pure Chat by Ruby
Genesys DX (discontinued) vs. Pure Chat by Ruby
Product | Rating | Most Used By | Product Summary | Starting Price |
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Genesys DX (discontinued) | N/A | Genesys DX was a live chat engagement and chatbot AI solution based on Bold360, acquired by Genesys. It is no longer available. | N/A | |
Pure Chat by Ruby | N/A | Pure Chat is a live chat tool with a free version for limited usage or paid versions with unlimited chat, developed by the company of the same name in Scottsdale, Arizona, and acquired late in 2020 by Ruby. Pure Chat is now a Ruby brand. | $10 per month |
Genesys DX (discontinued) | Pure Chat by Ruby | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Genesys DX (discontinued) | Pure Chat by Ruby | |
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Top Pros |
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Top Cons |
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Genesys DX (discontinued) | Pure Chat by Ruby | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Olark Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | LiveChat Score 8.3 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Genesys DX (discontinued) | Pure Chat by Ruby | |
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Likelihood to Recommend | 8.3 (53 ratings) | 8.6 (2 ratings) |
Usability | 8.2 (20 ratings) | - (0 ratings) |
Support Rating | 8.3 (21 ratings) | - (0 ratings) |
Genesys DX (discontinued) | Pure Chat by Ruby | |
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Likelihood to Recommend | Discontinued Products | Ruby Receptionists, Inc |
Pros | Discontinued Products | Ruby Receptionists, Inc |
Cons | Discontinued Products | Ruby Receptionists, Inc |
Usability | Discontinued Products | Ruby Receptionists, Inc No answers on this topic |
Support Rating | Discontinued Products | Ruby Receptionists, Inc No answers on this topic |
Alternatives Considered | Discontinued Products | Ruby Receptionists, Inc |
Return on Investment | Discontinued Products | Ruby Receptionists, Inc |
ScreenShots |