GenSight Enterprise Portfolio Management vs. ServiceNow IT Business Management

GenSight Enterprise Portfolio Management is well suited for companies that want to implement top-down portfolio management capability to analyze risk vs. value, prioritize, optimize balance, maximize value and ensure strategic alignment of the global R&D portfolio. It may not be the best fit for companies that want to implement a bottom-up project management capability to track the status of programs and milestones.

Monthly planning cycle: Business Stakeholders submit their feature requests and ideas, IT experts assess them and add Effort Estimation IT management set sprint SOW with the Business stakeholders Resources are planned, requested, and allocated. The job is done, change management process is conducted including weekly CAB meetings (Change Advisory Board). The change is deployed and documented.

Incentivized

• The system offers easy system navigation and creation of custom reports.
• The system allows a multitude of project related fact fields enabling a comprehensive understanding of project standing
• The staff is fantastic at working with the clients to make the system as useful as possible.

• Creating Requests
• Knowledge base article
• Hassle free UI

Incentivized

• Updates to Resource Requirements & Financial Model based on changes to Project Start and Launch Dates
• Flexibility for Portfolio Admins to change attributes
• Flexibility to run ad-hoc reports and integration to visualization tools

• New UI is bad. Transition is not liked by users
• Notifications can be improved. The mail notifications are little off
• Category changes are not supposed to be hard

Incentivized

GenSight was better suited for Integra and was easier to implement.

Salesforce Appex Microfocus ITOM and related

Incentivized

• The system has most certainly setup our business for success and now it's up to us to capitalize on the data contained within.

• Best ITSM tool
• Clean UI
• Deployment is easy

Incentivized