Germain UX vs. New Relic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Germain UX
Score 8.9 out of 10
N/A
Germain APM is an application performance monitoring tool.N/A
New Relic
Score 8.6 out of 10
N/A
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Pricing
Germain UXNew Relic
Editions & Modules
No answers on this topic
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
Pro
Contact sales team
Enterprise
Contact sales team
Offerings
Pricing Offerings
Germain UXNew Relic
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Germain UXNew Relic
Considered Both Products
Germain UX
Chose Germain UX
Germain APM and Sauce Labs can be used for different purposes and are well-suited for teams with specific needs. We were looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options then after …
New Relic

No answer on this topic

Top Pros
Top Cons
Best Alternatives
Germain UXNew Relic
Small Businesses
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Score 7.7 out of 10
InfluxDB
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Score 8.5 out of 10
Medium-sized Companies
ThousandEyes
ThousandEyes
Score 8.9 out of 10
IBM Instana
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Score 9.0 out of 10
Enterprises
Nexthink
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Score 9.1 out of 10
IBM Instana
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Germain UXNew Relic
Likelihood to Recommend
8.0
(1 ratings)
8.6
(126 ratings)
Likelihood to Renew
-
(0 ratings)
8.8
(16 ratings)
Usability
-
(0 ratings)
7.5
(8 ratings)
Availability
-
(0 ratings)
9.1
(2 ratings)
Performance
-
(0 ratings)
9.1
(2 ratings)
Support Rating
-
(0 ratings)
9.0
(7 ratings)
Implementation Rating
-
(0 ratings)
8.5
(8 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
Germain UXNew Relic
Likelihood to Recommend
Germain UX
It is used in our company for monitoring and analysing purpose. It has so many other options like SSH/alerts and click automation is adding so much to this software. Also it has lots of features which is so overwhelming sometimes but useful. It is inappropriate when you try to use plug in scripts in Germain APM.
Read full review
New Relic
New - relic is well suited if you want to analyse the performance of your services and you want to improve it. Integration with multiple services with same account gives a clear picture of flow of your APIs if you have micro-service architecture. New-relic is less appropriate when you want to do logging of your system. As it does not emits every single calls
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Pros
Germain UX
  • Automation
  • Monitoring
  • Analyzing
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New Relic
  • gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
  • Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
  • Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
  • log managements of the logs the infrastructure is generating we can view logs through there only
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Cons
Germain UX
  • User experience
  • User guide
  • Documentation
Read full review
New Relic
  • I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
  • It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
  • It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.
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Likelihood to Renew
Germain UX
No answers on this topic
New Relic
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
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Usability
Germain UX
No answers on this topic
New Relic
As an engineer, New Relic has been very quick and easy for me to pick up/install/use. It has been less easy for some of the less technical-minded folks in our organization and their UI still is inconsistent multiple years after refactoring their platform to be New Relic One.
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Reliability and Availability
Germain UX
No answers on this topic
New Relic
Never observed an outage
Read full review
Performance
Germain UX
No answers on this topic
New Relic
there are times where browser cache will cause issues that require you to clear your browser before continuing.
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Support Rating
Germain UX
No answers on this topic
New Relic
There are times I feel that the initial support is lacking. And in some cases the automated responses of not hearing anything are annoying if the reason why there has been no movement is because we are still waiting to hear back from NR support. So, i think they should loose the automation as it can seem disingenuous
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Implementation Rating
Germain UX
No answers on this topic
New Relic
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
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Alternatives Considered
Germain UX
Germain APM and Sauce Labs can be used for different purposes and are well-suited for teams with specific needs. We were looking for a platform that is easy to use, has low barriers to entry, and offers a lot of customization, flexibility, and integration options then after researching we started using the Germain APM software. Because it has so much specifications.
Read full review
New Relic
New Relic is the most full-featured offering that we've found, and is incredibly easy to start using with a PHP app. The New Relic agent is installed as a PHP extension so it is able to monitor and track the performance of any PHP app being run by the web server. Other tools required the installation and setup of a PHP dependency at the application level.
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Scalability
Germain UX
No answers on this topic
New Relic
Agent deployment is easily integrated into our workflow. Adding the agent to new servers is quick and painless
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Return on Investment
Germain UX
  • Return of investment
  • Flexibility
  • Integration
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New Relic
  • Less time debugging issues or letting issues go unknown
  • We know of issues before our customers
  • One common tool for logs, apm, infrastructure, and most alerting. Makes for easier developer experience.
  • Cost is expensive and is one of highest engineering spends
Read full review
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