Likelihood to Recommend -To track the vulnerability level of a windows network. -To push windows and other application updates from a central location. -Produce reports to highlight work being done to protect a network. In some organizations, you may have to prove for audit reasons you are enforcing policies put into place around cyber-security. This software can help you track work done on an ongoing basis for such purposes.
Read full review I've been using this product since it began as an open source product, I really like it and for the money, I think it's probably the best choice for most companies who need a product like this. Over the years I've seen the interface change quite a bit and sometimes I think it's a bit unclear how to do certain things and the different packages can be confusing, these are the only reasons I'm giving it a 9 instead of a 10.
Read full review Pros Install an agent to thoroughly scan machines to discover vulnerabilities. Keeps there lists up-to-date with applications outside of windows and lets you know when an update is available. Read full review Setup of the internal scanner was fairly simple and straight forward. An update came out for the internal scanner that allows you to add an Internal Certificate Authority for lookup. Has automated reporting to keep executives and compliance departments informed. Internal scanner can be configured to auto-update itself. "Recast Rules" allows your organization to redefine a vulnerabilities' classification, if it is not applicable or your disagree. External PCI scans allow you to remediate before submitting to Tenable.io for review. Tenable.io staff was very patient and helpful. They provided some limited guidance with remediation. Internal and External scans can be automated. schedule for the automated scans is very granular. Read full review Cons It could be a bit of information overload which some things are shown can become noise. Maybe different levels of "security" for lack of a better term may be better where you have a summary vs detailed level when it comes to rating the vulnerability of the entire network. I find I sometimes have issues with PCs on a different network accessed across a VPN where timeouts often occur with very large updates. This aspect can be improved. Read full review Expensive - You do pay a slight premium for the best product in the space. Asset management is difficult to work with if you have a lot of asset turnover, the license can be ''held'' for 3-6 months after the asset is gone from your environment. Read full review Likelihood to Renew We like to renew tenable each year we have had it so far.
Read full review Support Rating I only tried to access there support once and it was a relatively pain-free process. They also have a lot of documentation available online which can be used to learn and tailor the software to suit your needs. It just takes time and effort to plan, execute and monitor going forward.
Read full review Support is usually really great at walking you through any steps you need to take when you get stuck on something. There are a few false positives and errors that have come up over the years that required their help to get through. Unfortunately, the steps required to diagnose some problems are more tedious than I think should be necessary. (IE: SQL instances can throw errors that clog up your logs because one plugin affects it in a certain way. The process to diagnose this is to watch timestamps of plugins in a log while monitoring the SQL logs at the same time and using your best guess as to what is causing it.)
Read full review Alternatives Considered WSUS was the other alternative I considered but I believe GFI takes updates, reporting, and functionality to a different level for an enterprise/medium-size business environment.
Read full review Tenable.io has a comparable set of features, with excellent support and a competitive price. After less than desirable experiences with another company, we moved to Tenable and haven't looked back since.
Read full review Return on Investment Certainty. It allows you to know where on your network needs attention. Peace of mind. As security professionals, we can only put the necessary things in place to prevent malicious persons from exploiting a network. The software allows you to know whether or not your risk of exploitation is high or low. and if high what to do with it. Read full review Since this is a requirement for our PCI compliance and the cost is relatively low, the ROI isn't really something we need to think too much about, Tenable's pricing is fair and affordable. Read full review ScreenShots