What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
70 Ratings
4 Ratings

Gist

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70 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

Gist

We have a SaaS product and provide 24/7 support to our clients. Gist is perfect to ensure we deliver great support and also to assist our sales and marketing. We use it for drip mail campaigns, live chat, knowledge base, targeted in app messaging, email marketing, email communications, automations, and so much more. Gist gives us an all in one platform at a significant cost saving, and with features that would have required us to add more applications.
Mark Sinclair profile photo

Moosend

I have recently migrated my email marketing campaigns over to Moosend and found throughout my trial the system to work very well. The interface is simple to understand and any queries I have had have been quickly answered by the team there. I am looking forward to a long relationship with them.
Darren Gilchrist profile photo

Feature Rating Comparison

Email & Online Marketing

Gist
Moosend
7.0
WYSIWYG email editor
Gist
Moosend
8.2
Dynamic content
Gist
Moosend
4.5
Ability to test dynamic content
Gist
Moosend
4.5
Mobile optimization
Gist
Moosend
9.1
Email deliverability
Gist
Moosend
8.2
List management
Gist
Moosend
7.3

Reporting & Analytics

Gist
Moosend
7.7
Dashboards
Gist
Moosend
8.2
Standard reports
Gist
Moosend
7.3

Pros

Gist

  • Gist provides endless ways of interacting with customers. I can chat and email with them, track their usage on my site, qualify them, add tags and other profile information, and so much more.
  • There is even an awesome live view that lets me spy on visitors to see how they're using the site.
  • The tools are powerful, easy to use, and constantly getting improvements. It seems like every week there is another update being rolled out that substantially extends the functionality or usability of the features in Gist.
Tristin Roney profile photo

Moosend

  • Easy to use interface
  • Quick and helpful support team
  • Simple to import data
Darren Gilchrist profile photo

Cons

Gist

  • I was an early adopter of the software and it was very buggy during the first year. They did a great job fixing these early issues but better and more frequent communication would have been helpful.
  • They should work on the reliability of their email software. While it is good I still have occasional issues with deliverability.
Gary Shouldis profile photo

Moosend

  • Would like a more personalised sign up form
Darren Gilchrist profile photo

Likelihood to Renew

Gist

Gist 6.4
Based on 1 answer
I need these tools to market my services and build my list for promotional offers.
Yamin Ismail profile photo

Moosend

No score
No answers yet
No answers on this topic

Usability

Gist

Gist 7.7
Based on 2 answers
It’s pretty simple, but it does a lot so there are more complicated features which depend on an individuals ability for software implementation. I am not an IT expert and I’ve managed to implement everything myself, others that are more tech-minded may find everything easier.
Paul Hancock profile photo

Moosend

No score
No answers yet
No answers on this topic

Support

Gist

Gist 8.2
Based on 4 answers
I have communicated with their team multiple times and every time they have been very responsive, knowledgeable, and polite. They work to make sure you are happy and informed of what is going on. Better their team keeps up to date with their app, giving you new features, and keeping you notified and educated about what they are and how to use them. A+
Dustin Day profile photo

Moosend

No score
No answers yet
No answers on this topic

Alternatives Considered

Gist

I looked at ActiveCampaign and it was great software and has great reviews, but the simple fact is that it just costs so much compared to Gist. I was originally looking at the former, but in the end, Gist won me over. While I was trialing the software of Gist, I must say their customer support really did help along the way with my silly questions.
James Thomas profile photo

Moosend

No answers on this topic

Return on Investment

Gist

  • We can build advanced marketing automations and save time and money.
  • The email builder is very basic so we are using an other solution for build them, then import into Gist.
  • It's easy to integrate some other Saas services like invole.me and Convertful into the Gist ecosystem.
Laszlo Csukas profile photo

Moosend

  • Monthly costs have reduced to about 1/3 of our previous supplier
  • No limit on number of emails sent, pricing is based on list size instead
  • CTR has remained the same as our previous supplier
Darren Gilchrist profile photo

Screenshots

Pricing Details

Gist

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Moosend

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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