Likelihood to Recommend If your marketing model is selling products, services, or SAAS where you are doing inbound marketing and your website will do most of the lead generation and conversion, this is a great product. From live chat, support, event tracking, and automation, you could almost put your entire business on autopilot. If your marketing model is mostly outreach to cold leads and conversion, this software currently does not have any type of sales stages or task generation. I would still use Gist for website inbound but use another software for outreach and cold leads then when they become a lead put them into Gist for marketing automation.
Read full review Pabbly (Magnet Brains LLC)
It is great for companies or people that are using software that is mainstream and would like to extend the capability of that software with added features. Also great for companies that use more than 1 software and need to have them interact with each other to make them more efficient Great for companies that need to automate functions that are repetitive throughout the organization Read full review Pros Customer service via a unified inbox so you dont have to separately monitor your twitter, Facebook or IG account for consumer communication there. Gist unified all into one inbox, better than anyone else I've seen in the market. They archive all communications and tie them back to a single user so you get unified customer history / data. Marketing segmentation and automation: they track user history and behavior across the site and have super detailed segmenting capability, on par with ActiveCampaign's, but better I'd say. Better UI for the marketing admin person, and more unified data than in AC. Live chat and chatbot. Usually it's either one or the other but with Gist you can do both seamlessly. Read full review Pabbly (Magnet Brains LLC)
Connect software applications that are not already integrated or connected Automate processes within a single software Transform data and then using that data across different software applications Read full review Cons Plan limits can be confusing. For example, there is a monthly charge for support and a monthly charge for "growth," plus there's a separate charge depending on how many contacts and seats you have. Perhaps this is normal in the industry, but it can make it a little challenging to understand the bill every month. The vast amount of features means development will never be as fast as you'd like it to be (even though they release updates all the time). This may not actually be a valid concern, and it certainly isn't unique to Gist (who doesn't have a wishlist they're waiting on their favorite SaaS to get to?), but I do believe the likelihood of being stuck without your desired feature being developed goes up a lot as the product gets bigger and bigger. Email deliverability has been less than perfect in the past, but it has improved drastically in the last year. Read full review Pabbly (Magnet Brains LLC)
The trigger action needs improvement The method of connecting different software also needs to be simplified The actions for some software applications need to have more capability (things that can be done between different software) Read full review Likelihood to Renew Gist is a quite reliable service with a lot of added values. We don't need to pay for different Saas for these important features. If I had an issue the team was super responsive and helpful, that is essential for every business. The email delivery is great, so virtually no email has landed into spam folder
Read full review Pabbly (Magnet Brains LLC)
Usability It’s pretty simple, but it does a lot so there are more complicated features which depend on an individuals ability for software implementation. I am not an IT expert and I’ve managed to implement everything myself, others that are more tech-minded may find everything easier.
Read full review Pabbly (Magnet Brains LLC)
Support Rating Fantastic support. Ask a question, get an answer within 24 hours every time. And sometimes within a few minutes. They've always come through for me, helpful and, even when it's an issue on my end, they point me in the right direction.
Read full review Pabbly (Magnet Brains LLC)
Alternatives Considered Gist combines all our previous products into one application and adds many more features that would require more apps. Gist is excellent and a no-brainer all-in-one application when compared to having to manage multiple applications at higher cost. The support from the whole Gist team has been extremely responsive.
Read full review Pabbly (Magnet Brains LLC)
Most platforms do one thing well so you are limited to that one thing. And then those platforms add some functionality later, plus most systems don't have native integration between other systems. From our experience, Pabbly Plus was birthed by connecting different platforms/software so it works well in that regard. It is also easier than most systems as most other platforms charge a premium for integration systems, where as Pabbly doesn't.
Read full review Return on Investment They are perfect for me as a someone who needs a lot of bang for the buck. The chat messenger device on my website alone has brought me new prospects that I did not have to spend money recruiting. I am able to save hours of time with the automated emails that are GDPR compliant. I don't have to pay for a designer to have excellent looking emails either. Read full review Pabbly (Magnet Brains LLC)
Saved us thousands of dollars in manual labor costs Made us more profitable due to automating our marketing effort Allowed us to meet with more prospects by reducing our effort Made us more intelligent by capturing important information that we were not able to capture Read full review ScreenShots