Likelihood to Recommend GlobiFlow should be considered advanced software for a limited number of employees. If users of GlobiFlow don't work together, they could easily create processes that cancel out other work. GlobiFlow works very well when one person understands the program well and uses it to help coworkers think through processes. The most helpful way we've used it is in automating our hiring process somewhat. Instead of receiving hundreds of emails with job applications, we set up an app in
Podio and used Globiflow to notify supervisors when applications were received through our website. As a candidate moves through the hiring process, GlobiFlow processes provide triggers to help us remember what needs to happen at each step along the way by automatically generating tasks, emails, and items in other apps.
Read full review It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.
Read full review Pros GlobiFlow allows one event to prompt a task or notification automatically, which greatly improves workflows and internal communications. GlobiFlow makes it possible to automate some interactions we have with people outside the agency, for example, responding immediately to an application when it is received, creating a Sharefile folder to collect submitted documents all in one secure location, etc. GlobiFlow suggests new ways of setting up workflows that makes us think through and improve our processes. GlobiFlow helps us keep track of events in new and improved ways. For example, when a leave request is approved GlobiFlow automates the process for putting that date on an agency-wide calendar. GlobiFlow helps us use Podio and Sharefile better so we communicate with employees in other offices and out in the field more effectively. Read full review Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail. Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules. A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable. Read full review Cons There is a steep learning curve for your typical PC user. I've used GlobiFlow for over a year but there are many things I still don't understand about it. The help pages are somewhat helpful, but there is a whole vocabulary associated with GlobiFlow that is a bit mysterious at the front end. Any limitations in Podio are repeated in GlobiFlow. Setting up processes in GlobiFlow is somewhat complicated, which makes it a little tedious when employees change and responsibilities shift, as they often do in a growing organization. Naming your processes well is important so you can go back and find places where changes need to be made. Read full review Live readings would be nice. Easier to maneuver Work with all systems with the press of one keystroke Read full review Likelihood to Renew As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency
Read full review Support Rating We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.
Read full review Alternatives Considered We acquired GlobiFlow at the same time that we GlobiFlow
Podio and
ShareFile . GlobiFlow helped us use both
Podio and
ShareFile more efficiently.
Podio has an internal automation function that performs some of the same tasks as GlobiFlow but is far more limited, which is why we decided to go ahead and learn how to implement GlobiFlow.
Read full review I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.
Read full review Return on Investment GlobiFlow saves time once you get it up and running. GlobiFlow improves internal communication and cross-agency collaboration. GlobiFlow helps us communicate with external clients and applicants in a more efficient and professional manner. Read full review Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow Read full review ScreenShots GlobiFlow for Podio Screenshots