Likelihood to Recommend
Go1 has been very well suited to teams that have the scope to be able to take time away from their day-to-day work and focus on professional development. Everyone across our business is able to access Go1 and is required to complete the compliance training, but we are seeing a lower percentage of usage from our Customer Service teams as they are often unable to come away from their desk.
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They have a large library - make sure you clearly study the library offerings and choose the courses that are best for you as you will never be able to use all of them. Make sure you survey your user base before purchasing the licensing of the library courses so the courses are 'marked' with an employee in mind to keep costs minimized. Only purchase the Books 24x7 if you have a large IT department - otherwise you might want to lease a smaller content portion. Their Leadership Development, Project Management, business series and critical thinking and technical products are exceptional.
COO - CLO and Instructional Designer and Program Manager
Read full review Pros The huge library and variety of courses that can be accessed from multiple different providers in one place. Our account manager from Go1 is always on hand to answer any questions we have or help with any tasks we have. It is also very easy to pull reports from and monitor learning across the board. I also love that I can pull the .skorm file for learning content from the site to reupload onto our internal site for compliance training. Read full review Covers a wide-breadth of topics ranging from desktop / office skills to communications skills to leadership development Offers knowledge portals (Knowledge Centers) around specific topic areas such as Management Development, Six Sigma, Professional Foundations, Sales, etc - that aggregate content from the large Skillsoft resources and present it in a way that is both meaningful and relevant to the learners. Plus, they have editors update the featured topic each month. Include a wide variety of learning media such as eLearning courses, books, book summaries and videos. Read full review Cons We have had a courses go missing along with the records of completion (this was reinstated when we raised a ticket) I have had issues where the credit points for Awards do not add up properly- this means that people who have completed an award show up as incomplete The 'mark as read' button is often missed because it is at the bottom of the screen Read full review The platform does have room to improve their response time for assistance. Depending on the issue an internal "help team may be required" They removed what was called "knowledge centers" which could be summed up as an accumulation of books, courses, exams, practice exams, articles and basically any asset within the platform surrounded by a particular subject. This was a great benefit to some of our customer. It was a one-stop-shop but now you would need to search independently for all of those assets. Because the platforms library can be customized its a bit of a struggle to have certain assets changed or modified within Skillsoft. You basically are on their time when it comes to updates or any major changes you as a customer would like to make. Read full review Likelihood to Renew
Pretty sure we will renew
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I would recommend to renew as this is part of our employee development goals and we make a strong commitment to develop employees' people skills. I think SkillSoft has a very innovative approach to develop people's interpersonal skills other than traditional classroom learning.
Read full review Usability
Intuitive to upload. Record management and reporting needs some training.
Global Leader Development Performance Inclusion
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The integration between the main Skillsoft portal and Books24x7 could use improvement. Most users don't realize there is actually a separate books portal because the link to it is not that visible. Yet, once they discover it, they realize that the books portal is actually easier to use to search for books, ebook summaries, and videos.
Read full review Support Rating
Very responsive, knowledge and helpful. They are always focused on ensuring they are doing the very best to support our success.
Read full review Implementation Rating
Just that it takes a village. It cannot be done alone. Everyone needs to know what you are doing and what their role is in the implementation. Tightly managing the project management schedule and resources is important in ensuring that everything gets done on time, and with quality. Education is KEY
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We evaluated several vendors, some of whom solely held their own material and others that provided a variety. Go1 appeared to be the best choice for us because of their wide selection of material and competent manner that tailored according to our specific needs
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We chose SkillSoft for the overall ease of use for both our users and our administrators and have a great value proposition. We have continued our contracts for the same reasons and the relationship we have built with our Learning Consultant and Account Representative.
Read full review Return on Investment Allowed us to reach over 2000 employees remotely and overcome access to training barriers. Provided easy tracking for compliance to easily document training for regulatory compliance as well as organizational certifications. Changed the way the organization approached training and prepared us to take on the challenges with COVID well before we knew we would need it. Read full review The ability to have on-demand training saves money in not having to have an in-house trainer. Employees can complete training on their own time (even at home), so if they need more time for a training, they can complete it on their own time. Read full review ScreenShots