Likelihood to Recommend We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.
Read full review Paypal is great for personal payments as well as business payments for ecommerce of for paying monthly memberships. It is a user friendly software that needs little expertise to get used to. For larger payments, the fees become high therefore it is more suitable for payments of upto few hundred dollars.
Read full review Pros Real time status of direct debit payments Homepage dashboard is well made and efficiently tracks the payment status GoCardless website supports multiple language Read full review PayPal offers me the option of converting my currency deposited in my account to another currency, so I can complete all kinds of payments and send money to employees who are in another country for business reasons. The mobile phone application is too fast, I can make payments to my employees in a matter of seconds without having to wait for the web version to load. Scheduled payments are great. PayPal allows me to add a list of contacts to my PayPal Business account, and after adding the contacts, I can schedule payments for a specific day and time. It's easier to make automated payroll payments with PayPal. Read full review Cons Not really useable on mobile - no mobile app and poor display in a mobile browser Takes a while for the first payment in a DD to come in, although I appreciate that's a limitation of DD rather than a GoCardless issue, it's worth noting compared the credit/debit card alternatives Read full review Sometimes the UX flow would not deliver the customer back to our site, leaving orders in limbo "Pre-approved" status. The customer would call days later asking why we hadn't shipped it. The PayPal logo on the checkout page can be kind of large and obtrusive. They mention new features and programs on their login page, but it's hard to find any details on them deeper in the software. Read full review Usability It has a good web dashboard, you can see who has paid, who hasn’t, when payments will be taken from client and when they will arrive in the bank account
Read full review Support Rating There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.
Read full review Customer service representatives were unable to explain why customer in Australia were unable to make payments using our link. It turned out that customers in Australia must create an account. PayPal's user interface did not reveal this to our customers in Australia. There was plenty about this issue appearing in online forums and PayPal customer service couldn't explain this. This change in PayPal's usability happened between April and May of 2021 and was done without notice to vendors (like us).
Read full review Alternatives Considered GoCardless provides a simple way to take one-off card payments or set up direct debits for customers. Payment links can be included on electronic invoices, and certainly, from a UK perspective, it provides a more professional appearance than using, say, PayPal for business-to-business payments.
Read full review I don't think there's really any competition here. There's Venmo (also owned by PayPal) who is now offering business accounts, but it still isn't quite the same. The closest thing in terms of ease of use would be
Apple Pay or
Google Pay (and there are a handful of others out there, but we offer Apple and
Google Pay ). As a business, I prefer Apple or
Google Pay to PayPal Payments, but we offer either Google or
Apple Pay , PayPal, and credit card options and PayPal is always right up there with credit cards. I don't foresee us ever getting rid of PayPal Payments as an option, but we do try to only offer it on request for higher ticket items or high dollar installment purchases.
Read full review Return on Investment Increase customer digital payments vs. check by 18% and climbing. Decrease time to pay significantly and allow payment directly at time of order. Reduce write-off and non-payment by customer. Cost to Kanopy has been reasonable and benefit exceeds the fees. Read full review Our daily revenue has been increased when started PayPal Payments as the payment gateway. Refund rate and recurring revenue is stable and disputes are handled properly. Forex Fluctuations is controlled and solved the buying experience for few users. Solved problem for different currencies and retained our users. Read full review ScreenShots