Enghouse Interactive Contact Centers vs. GoContact
Enghouse Interactive Contact Centers vs. GoContact
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Enghouse Interactive Contact Centers | N/A | Enghouse Interactive headquartered in Phoenix, Arizona offers Contact Centers, call center software. Enghouse Interactive is a division of global, publicly traded company Enghouse Systems. | N/A | |
GoContact | N/A | GoContact in Portugal is a company specialized in integrated solutions for Contact Centers (IPBX + Contact Center Software + Communications). GoContact's integrated Contact Center platform provides IPBX, IVR, Inbound / Outbound Services, Scripts, Tickets, Chat, CRM, Reporting /Analytics, Quality, E-learning, SMS, and Text to Speech. | N/A |
Enghouse Interactive Contact Centers | GoContact | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Enghouse Interactive Contact Centers | GoContact | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Enghouse Interactive Contact Centers | GoContact | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Enghouse Interactive Contact Centers | GoContact | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Enghouse Interactive Contact Centers | GoContact | |
---|---|---|
Likelihood to Recommend | 8.0 (3 ratings) | 10.0 (2 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | - (0 ratings) |
Usability | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
Enghouse Interactive Contact Centers | GoContact | |
---|---|---|
Likelihood to Recommend | Enghouse | GoContact |
Pros | Enghouse | GoContact |
Cons | Enghouse | GoContact |
Likelihood to Renew | Enghouse | GoContact No answers on this topic |
Usability | Enghouse No answers on this topic | GoContact |
Support Rating | Enghouse No answers on this topic | GoContact |
Alternatives Considered | Enghouse | GoContact |
Return on Investment | Enghouse | GoContact |
ScreenShots |