GoDaddy vs. Network Solutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoDaddy
Score 8.3 out of 10
N/A
GoDaddy Web Hosting provides users with storage, email addresses, and unlimited bandwith.
$9.99
per month
Network Solutions
Score 3.0 out of 10
N/A
Network Solutions is a website domain name registration service.N/A
Pricing
GoDaddyNetwork Solutions
Editions & Modules
Basic
as low as $6.99
per month with an annual term
Basic
as low as $10.49
per month with an annual term
Premium
as low as $13.49
per month with an annual term
Commerce
as low as $14.99
per month with an annual term
No answers on this topic
Offerings
Pricing Offerings
GoDaddyNetwork Solutions
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsDiscounts available for annual subscription.
More Pricing Information
Community Pulse
GoDaddyNetwork Solutions
Considered Both Products
GoDaddy
Chose GoDaddy
We use GoDaddy because of institutional inertia. To be honest, most of the big-name registrars and web hosts out there are pretty terrible and suffer from the same issues with transfers, uptime, and support. I want to try evaluating more alternatives soon, but honestly, the …
Chose GoDaddy
If you are looking for a bargain, and are okay with shared hosting, then GoDaddy is perfect, there are 'cheaper' hosting companies out there, however, GoDaddy is by far the most for your money in terms of inexperienced users being able to navigate their way around hosting and …
Chose GoDaddy
Most of the companies I worked with before were still selling me things that we no longer used, and I didn't understand why I needed those subscriptions. GoDaddy came in and helped me decipher what our 80-year-old company still needed and consolidated the information. They are …
Chose GoDaddy
Network Solutions is also a good company. For me, it is not as robust as GoDaddy but I like both platforms. Definitely not for a beginner. I would not recommend for first time users navigating through a new website alone.
Host Gator is not a preference because of the long term …
Network Solutions
Chose Network Solutions
We have other domains and SSL hosted with GoDaddy and while GoDaddy's web management currently has issues, it is because they are currently switching over to a new web management system and getting the bugs worked out. Network Solutions has had the same old interface for 3+ …
Chose Network Solutions
Bluehost had some good web hosting packages depending on what you need it for. They use some newer builds for Open Source web options that Network Solutions didn't support at the time.
GoDaddy has cheap domain name registration but the Customer Support isn't as good as it is …
Chose Network Solutions
Network Solutions is on the higher side if not the top of normal domain registration costs while being at or near the bottom in terms of features and general experience using their management console. If you want to pay more and be spammed with ads every time you log in, be my …
Chose Network Solutions
Based on my experience to date, I would rate Network Solutions easily at the bottom of the list. I have not previously and would not select Network Solutions, but have worked with it as related to sites and clients previously set up there.
Top Pros
Top Cons
Best Alternatives
GoDaddyNetwork Solutions
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Shopify
Shopify
Score 8.8 out of 10
Medium-sized Companies
10Web
10Web
Score 8.3 out of 10
Shopify
Shopify
Score 8.8 out of 10
Enterprises
Bitrix24
Bitrix24
Score 8.1 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
GoDaddyNetwork Solutions
Likelihood to Recommend
7.6
(54 ratings)
2.1
(6 ratings)
Likelihood to Renew
5.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(2 ratings)
9.0
(1 ratings)
Support Rating
10.0
(8 ratings)
8.0
(1 ratings)
User Testimonials
GoDaddyNetwork Solutions
Likelihood to Recommend
GoDaddy
Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.
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Network Solutions
My experience with using Network Solutions hasn't been great. At best, it has almost feature parity with its competitors at a higher price. But when you tack on all the minor annoyances of being given interstitial ads for their other products or discount offers when logging in or performing a transfer, the all too common bugs where a feature doesn't work, and in my experience support takes at least a half-hour to understand your problem before even attempting to fail at a resolution. It just isn't worth it in my opinion. Go with a service with better support, features, security, and lower price.
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Pros
GoDaddy
  • Registering a domain - I've found their site to be the easiest to navigate
  • Website builder - their website builder is user friendly
  • Email hosting - easy to set up and use, wether in an email app or online email.
  • Wordpress hosting - I have multiple wordpress sites I use under one account
  • Their customer service is always very helpful and easy to contact.
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Network Solutions
  • Network solutions supports TXT, MX, and CNAME records.
  • DNS changes propagate fairly quickly.
  • Network Solutions has a web management portal for maintenance of your account.
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Cons
GoDaddy
  • Support agents are woefully undertrained, even in knowledge of their own products.
  • Support agents will always try to upsell you, even when you're dealing with an urgent, high-impact issue.
  • There's no guarantee of uptime, and there will often be gaps in service as part of normal procedures.
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Network Solutions
  • Support for Free Open Source 3rd party products you have to pay for the help
  • Calling Network Solutions during busy periods can lead to an overflow center which isn't as helpful as the domestic support centers
  • Pricing could be more competitive on domain name registration
  • Email boxes could have a larger capacity without having to pay for more space
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Likelihood to Renew
GoDaddy
We can't really choose anyone else and the cost/effort of moving all of the hosted data would be extremely large, and we just have to stick to them, and hope they improve service
Read full review
Network Solutions
No answers on this topic
Usability
GoDaddy
Some integration could be much cleaner and smoother. Seems it used to be easier. Plus, they took away the catch all email feature.
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Network Solutions
The backend for managing your domain is very easy to work thru once you learn where everything is and what it is for if you want to do it yourself. The company has toll free phone support 24/7 that can also make changes for you if you are away from your desktop or have an emergency situation where you can't make the change yourself. This is peace of mind knowing that there is help out there should you need it. You don't have to learn the backend if you want to have the Network Solutions customer support team help you. They are secure and won't make changes for anyone who calls, they authenticate you for your protection every time
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Support Rating
GoDaddy
I think a lot of companies can learn from GoDaddy's support team. I have found:
  • Chat or phone support is almost always available.
  • Their agents are friendly and helpful.
  • Their agents seem to care and be knowledgeable about a wide range of issues.
  • I rarely have to escalate my problem to get the support that I need.
  • If they can't help me, then they can tell me why something is happening and direct me to resources that can fix my problem.
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Network Solutions
For the most part I've had excellent interactions with the customer support team I've dealt with at Network Solutions. When I've needed help with something like Wordpress, it hasn't always worked out so well but you can pay their techs for 1 on 1 help with these offerings, you just won't have the support for free. I've often been talked to on upsells for services that I particularly didn't need and found the offers to be annoying when the agents kept pushing me on an upsell instead of addressing my issue. It's hit or miss on that, perhaps it depends on the department you speak with.
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Alternatives Considered
GoDaddy
We use Wix currently for our online store. It is nice and easy to use, but they don't offer the email domains as well (the last time we checked). They have pretty decent customization of the web page, but still limited. We're going to try it with GoDaddy, since we have other services from them already. It just doesn't make sense to pay two different companies for something we can do with one.
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Network Solutions
Based on my experience to date, I would rate Network Solutions easily at the bottom of the list. I have not previously and would not select Network Solutions, but have worked with it as related to sites and clients previously set up there.
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Return on Investment
GoDaddy
  • GoDaddy reduces our ROI by costing me in non-billable hours. I don't charge clients for sitting on the phone with tech support to power cycle the server or fix the php.ini file, so my $/hr takes a hit.
  • Their nickel&dime strategy requires I have an additional conversation with clients about their max recurring fees. Small as they are, I need approval for upping their bill. GoDaddy is only the cheap option if you don't value security, stability, or performance.
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Network Solutions
  • Huge time sink for routine activities.
  • Higher direct costs than competitors with similar or better features.
  • Poor service leading to even more expense of time on the user's side.
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