Likelihood to Recommend GoGuardian Teacher is great for a teacher who needs a way to monitor student activities and work time on a laptop. It is easy to set up, simple to use and helps to keep students accountable when online in class. It integrates with
Google Classroom which is a big help. It is more powerful for teachers experienced in using tech in the classroom. The archiving ability is great but the UX needs to improve.
Read full review Skype is an excellent choice for phone calls, both local and international, and is also one of the most affordable solutions for business office line. It is simple to use and get started with and provides a call experience on mobile that is similar to a regular phone call. It is not the ideal tool for team chat. For text-based team communication, a separate dedicated tool is still ideal
Read full review Pros Cloud-based. Teachers do not have to monitor from just one device - they can do it from any device. GoGuardian allows teachers to lock a student's screen when he/she needs the students attention. GoGuardian allows the teacher to view all students' devices simultaneously. Read full review The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues. Video calls are pretty easy also, user friendly and a mostly stable connection with no issues. Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls. Read full review Cons Scope of device monitoring (laptops, desktop computers and not just Chromebooks) Needs an updated interface to more accurately fit advances in technology Ability to more easily interact and adjust with a student's device Read full review Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality. It is hard to figure out how to use emojis and upload images in the chat. The background images do not fool anybody....it is clearly not your real background. Read full review Likelihood to Renew For a technology-heavy school, it is a necessary and good tool for managing classroom use of laptops. It is easy to set up and use. Helps track time on task and internet usage. Another source of data when speaking to parents about student work and activity. Can help plan and manage work time when you have limited devices.
Read full review I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
Read full review Usability Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
Read full review Support Rating The support is great. On the rare occasion that I've had to reach out to support they have been very quick to respond and extremely helpful. I've also had teachers reach out directly to support themselves. Most of the time I don't even know that a teacher has reached out to support until after the fact. They always seem satisfied.
Read full review I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
Read full review Implementation Rating It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
Read full review Alternatives Considered I have used Hapara in a previous school district. GoGuardian is more user-friendly and easier to setup. I do think GoGuardian has some room on improving the ease of finding some areas of the program, but once you know the path to get there it is quick.
Read full review Microsoft Teams provides basically the same services. Local number calling is not available (that I know of) but that only matters if you have any need to use it. Teams is a little more stable, especially with a lot of people on a call. Skype is easier to set up and to operate. Skype also has a larger install base.
Read full review Professional Services The service provided is up to date, as discussed before buying.
Read full review Return on Investment We have been able to identify inappropriate websites that students have discovered. For example anonymous proxies, movie streaming, etc. Through this software, we have been able to identify the students and in turn block the websites. We have been able to identify which students have been using other user's accounts. This was an unintended side effect of the software. If a teacher knows that a student is using a Chromebook but the student is not showing up in the software, we are easily able to deduce that the user must be using another student's account. Read full review Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships. Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal. For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities. Read full review ScreenShots