Gold-Vision vs. Talisma Social CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Gold-Vision
Score 10.0 out of 10
N/A
Gold-Vision CRM is a customer relationship management (CRM) solution built as an integration for Microsoft Outlook.N/A
Talisma Social CRM
Score 3.8 out of 10
N/A
Talisma Social CRM is a customer relationship management (CRM) software with features such as customer retention, targeted marketing campaigns, and social media monitoring and listening.N/A
Pricing
Gold-VisionTalisma Social CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Gold-VisionTalisma Social CRM
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Gold-VisionTalisma Social CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Gold-Vision
10.0
1 Ratings
25% above category average
Talisma Social CRM
5.6
1 Ratings
33% below category average
Customer data management / contact management10.01 Ratings8.01 Ratings
Workflow management10.01 Ratings6.01 Ratings
Opportunity management10.01 Ratings4.01 Ratings
Integration with email client (e.g., Outlook or Gmail)10.01 Ratings3.01 Ratings
Contract management10.01 Ratings4.01 Ratings
Quote & order management10.01 Ratings5.01 Ratings
Territory management00 Ratings6.01 Ratings
Interaction tracking00 Ratings9.01 Ratings
Channel / partner relationship management00 Ratings5.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Gold-Vision
10.0
1 Ratings
26% above category average
Talisma Social CRM
4.0
1 Ratings
63% below category average
Email marketing10.01 Ratings3.01 Ratings
Lead management00 Ratings5.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Gold-Vision
9.5
1 Ratings
22% above category average
Talisma Social CRM
6.0
1 Ratings
24% below category average
Billing and invoicing management10.01 Ratings4.01 Ratings
Reporting9.01 Ratings7.01 Ratings
Task management00 Ratings7.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Gold-Vision
9.5
1 Ratings
21% above category average
Talisma Social CRM
6.3
1 Ratings
20% below category average
Custom fields10.01 Ratings9.01 Ratings
Custom objects9.01 Ratings8.01 Ratings
Scripting environment00 Ratings3.01 Ratings
API for custom integration00 Ratings5.01 Ratings
Security
Comparison of Security features of Product A and Product B
Gold-Vision
10.0
1 Ratings
17% above category average
Talisma Social CRM
5.5
1 Ratings
42% below category average
Role-based user permissions10.01 Ratings9.01 Ratings
Single sign-on capability00 Ratings2.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Gold-Vision
-
Ratings
Talisma Social CRM
4.7
1 Ratings
47% below category average
Case management00 Ratings3.01 Ratings
Call center management00 Ratings5.01 Ratings
Help desk management00 Ratings6.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Gold-Vision
-
Ratings
Talisma Social CRM
5.7
1 Ratings
29% below category average
Forecasting00 Ratings5.01 Ratings
Pipeline visualization00 Ratings3.01 Ratings
Customizable reports00 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Gold-Vision
-
Ratings
Talisma Social CRM
4.0
1 Ratings
60% below category average
Social data00 Ratings5.01 Ratings
Social engagement00 Ratings3.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Gold-Vision
-
Ratings
Talisma Social CRM
3.5
1 Ratings
71% below category average
Marketing automation00 Ratings4.01 Ratings
Compensation management00 Ratings3.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Gold-Vision
-
Ratings
Talisma Social CRM
4.0
1 Ratings
61% below category average
Mobile access00 Ratings4.01 Ratings
Best Alternatives
Gold-VisionTalisma Social CRM
Small Businesses
Salesmate
Salesmate
Score 9.5 out of 10
vCita
vCita
Score 9.7 out of 10
Medium-sized Companies
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
SAP Business ByDesign
SAP Business ByDesign
Score 7.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Gold-VisionTalisma Social CRM
Likelihood to Recommend
10.0
(1 ratings)
4.0
(1 ratings)
User Testimonials
Gold-VisionTalisma Social CRM
Likelihood to Recommend
Gold-Vision
It is the best available solution for small businesses due to the licensing model and the ease of use. For companies like us who implement this for customers, it is easy to implement and train users. Larger companies would prefer to use existing products that have been developed for their specific industry or department.
Read full review
Talisma Corporation
If your company has a lot of data and needs a way to parse through it on a regular basis, Talisma is the software for you. If you want an easy to use system that has pretty graphics and a great user interface, look at other tools to see if you can find a better one.
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Pros
Gold-Vision
  • Can be easily integrated with products like Sage or Outlook which most small companies use. This provides us with a great customer base.
  • It is quick to deploy and most of our customers start using the solutions in less than a week.
  • Very intuitive which makes training our customer easy and causes few support calls.
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Talisma Corporation
  • Tracks information.
  • Sorts and categorizes data.
  • A lot of flexibility.
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Cons
Gold-Vision
  • In the latest version, the user interfaces has been greatly improved. Some customers disliked the older version.
  • Nothing else to complain about, maybe it can be made cheaper?
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Talisma Corporation
  • Not easy to use.
  • Takes a lot of time to understand the basics.
  • Issues with data and lists.
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Alternatives Considered
Gold-Vision
Probably the most important aspect would be the licensing model which makes it affordable for all businesses. Can be adapted to the business without having to change the business model around the CRM product.
Read full review
Talisma Corporation
Talisma is a little behind the times compared to the other competition on the market. It has most of the tools to be successful, but it takes some deep diving into the software to figure out exactly how to use each of these tools to get the job done on a daily basis.
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Return on Investment
Gold-Vision
  • It really filled a gap in the market where small business could not afford expensive CRM solutions.
  • As we are implementing this as a solutions for our customers we don't pay for it, but it provides a monthly income from supporting the infrastructure this has been deployed on.
Read full review
Talisma Corporation
  • Positive: It has helped find new leads.
  • Positive: It has helped run reports.
  • Negative: It has taken a lot of time to manage.
Read full review
ScreenShots