GoMembers Enterprise vs. Hivebrite

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoMembers Enterprise
Score 8.0 out of 10
N/A
GoMembers Enterprise association management system is a complete software, services, and support solution for associations and nonprofit organizations of all sizes that are looking to improve member services by streamlining the back office and enhancing front office processes all with one tool. GoMembers Enterprise is now owned and supported by Avolin since being divested by Aptean in 2018.N/A
Hivebrite
Score 7.5 out of 10
N/A
Hivebrite is an all-in-one community management and engagement platform designed for professional networks, education/corporate alumni, and nonprofits.N/A
Pricing
GoMembers EnterpriseHivebrite
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GoMembers EnterpriseHivebrite
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.
More Pricing Information
Best Alternatives
GoMembers EnterpriseHivebrite
Small Businesses
Neon CRM
Neon CRM
Score 8.6 out of 10
Discord
Discord
Score 8.7 out of 10
Medium-sized Companies

No answers on this topic

Higher Logic Vanilla
Higher Logic Vanilla
Score 9.0 out of 10
Enterprises

No answers on this topic

Verint Community
Verint Community
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoMembers EnterpriseHivebrite
Likelihood to Recommend
8.0
(2 ratings)
7.5
(2 ratings)
Likelihood to Renew
8.0
(2 ratings)
-
(0 ratings)
Usability
5.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
GoMembers EnterpriseHivebrite
Likelihood to Recommend
Avolin
The product was purchased four years before implementation. After having been stalled for more than a year, we were tapped to get the software setup and implemented on a tight six-month deadline. And because we hadn't been involved in the selection process and primary setup, we basically had to start from scratch. I can't say what questions were asked, since I wasn't a part of the selection process, but if you are - and beyond anything else - know upfront what your overall business objective goals and end results are before selecting a product. If the product doesn't meet your needs - with or without modification - keep moving. Research, research, research.
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Hivebrite
Hivebrite is a great platform if you and your team do not want to manage a custom-built website - which can be both time-consuming and costly.
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Pros
Avolin
  • Membership management.
  • Meeting management and registration.
  • Accounts receivable.
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Hivebrite
  • Fast responding customer service with enthusiastic willingness to solve your tech problems.
  • Continual upgrades to platform's UX/UI.
  • Comprehensive support resources and articles.
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Cons
Avolin
  • The new customer service portal seems to be missing a lot of the product documentation/training manuals. In order to access them, I had to submit a ticket and receive a file via FTP.
  • The process by which to get a quote or proposal has been sometimes challenging and lengthy. It's certainly been a point of frustration from time to time.
  • The GoMembers (Association Management System) product has changed the way we do business, but some of the functionality seems to be incomplete or missing. Basic functionality of certain processes within the system are cumbersome or just don't make much sense to our technical team, or the end user.
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Hivebrite
  • LMS - It would be great if native learning management system functions could be added to the platform.
  • 1:1 Conversations - the private messaging feature could definitely be improved upon.
  • Language integration - being able to translate comments and conversations on the platform would be helpful to our global audience.
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Likelihood to Renew
Avolin
As with any company, we are always looking and interested in technology that can make our operations run smooth. I don't believe we'll be changing providers anytime soon, however if our needs grow and Aptean/GoMembers isn't capable of that functionality we will be required to look elsewhere
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Hivebrite
No answers on this topic
Usability
Avolin
Some of the GoMembers CRM is intuitive, some is counter-intuitive. What might seem like common sense to me might not to another user. Having been through the setup of the product, it's easier for me to anticipate the steps needed to complete a task. For the average user, possibly not.
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Hivebrite
No answers on this topic
Implementation Rating
Avolin
Support from our project manager and trainers was bar-none. They were there both before and after Go-Live, answering questions and anticipating any snags along the way.
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Hivebrite
No answers on this topic
Alternatives Considered
Avolin
No answers on this topic
Hivebrite
Mighty Networks is another platform that is insanely cheap but does not have any upgrade options.
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Return on Investment
Avolin
  • Upgrading to the GoMembers system has led us to initiate and complete a company wide overhaul. We have streamlined many administrative functions, reduced time spent manually tracking certain information. Although we are less than one year of being live with the system, countless hours of staff time has been saved due to system driven changes and improvements.
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Hivebrite
  • The Hivebrite platform has taken our community from 0 to 2000+.
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ScreenShots

Hivebrite Screenshots

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