What users are saying about
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27 Ratings
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Top Rated
187 Ratings

Gong.io

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27 Ratings
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Score 9.5 out of 101

HubSpot Sales

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Top Rated
187 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Likelihood to Recommend

Gong.io

If you have a sales team and do not use Gong.io you are doing yourself a disservice. The analytics are a necessary tool, and I'm honestly not sure how we were able to do comprehensive and ongoing training prior to our utilization of Gong.io. It would only be less appropriate if your business does not hold meetings online.
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HubSpot Sales

HubSpot Sales is well suited for sales teams that want to really use a CRM. As with any tool like this, it is only as effective as the willingness of the team to use it. Adoption is easy and the overhead of keeping it updated is not real heavy. It seems to be most ideally suited for smaller teams, but I could see it being quite effective for larger teams, as well.
Tom Wondra profile photo

Pros

Gong.io

  • Transcription allows for targeted searching within call
  • Counts certain words for analysis
  • Shows when individuals are talking at points in the call to allow skipping
No photo available

HubSpot Sales

  • Tracking our pipeline/funnel to see where people are and how the team is doing.
  • Helps us track prospects closely to see how they are engaging.
  • Implement live chat resources.
Edward Phillips profile photo

Cons

Gong.io

  • I wish I could easily move the date on calls I schedule in Gong.io without having to delete them and reschedule them.
  • I wish the call recording warning pop up would be a little shorter.
  • I wish I could delete recorded calls that were never calls at all.
Lisa Wyse profile photo

HubSpot Sales

  • When creating new contacts from the sales extension/email log in CRM it defaults to subscriber. *UPDATE!!* 4/25 HubSpot emailed me this morning about this and said they made an update which set the default lifecycle stage to lead in the sidebar (sales extension)!! YAY!
  • There used to be a check box in "log in CRM" to default to "always log in CRM" but it's gone...I'm not sure why!
  • It'd be nice if you could associate people with multiple companies or "past company" were an option.
  • Emailing two people in one email is difficult with tracking and tracking replies, especially when separate and not replied to all, is challenging.
Stephanie Casstevens profile photo

Likelihood to Renew

Gong.io

No score
No answers yet
No answers on this topic

HubSpot Sales

HubSpot Sales 8.2
Based on 5 answers
HubSpot sales has allowed all of our teams company-wide to communicate and keep all of our information secure and organized. We are able to save time and money by using this platform, and we could not imagine turning back to the way things used to be done. We are so thankful for HubSpot Sales!
Danielle A. Pingitore profile photo

Usability

Gong.io

No score
No answers yet
No answers on this topic

HubSpot Sales

HubSpot Sales 9.1
Based on 1 answer
It's totally clean, consistent, and easy to use/understand. I love everything about this tool! From Gmail to being in the platform everything looks similar, is orange and easy to find, and very clear and user friendly. It's intuitive and hey, if my sales reps are using it it must be good and simple!
Stephanie Casstevens profile photo

Support

Gong.io

No score
No answers yet
No answers on this topic

HubSpot Sales

HubSpot Sales 9.1
Based on 1 answer
Oh my goodness HubSpot Support is just amazing. I submitted a question/issue to them yesterday and by this morning I had this response:
"Hi Stephanie,I hope this finds you well and thanks so much for your patience while I was working to update the extension with my team. We were actually able to push through an update yesterday afternoon which set the default lifecycle stage to lead in the sidebar. If you take a look now, that should be in place. If it has not updated yet, I would recommend uninstalling and re-installing the sales extension so an updated version and be pushed through.Again, I want to say that I sincerely appreciate that you took the time to reach out to us and help us iron this out. HubSpot really values constructive feedback with real use-case backing to help push it along. So, thank you!"
Stephanie Casstevens profile photo

Implementation

Gong.io

No score
No answers yet
No answers on this topic

HubSpot Sales

HubSpot Sales 9.1
Based on 1 answer
It was not only SUPER easy to implement, we had some amazing support from HubSpot. They scheduled a call to go over each individual tool with our team and provided guidance and best practices plus answered any questions are new users had. It was wonderful and really helped them get started confidently
Stephanie Casstevens profile photo

Alternatives Considered

Gong.io

I used execvision before, but was not a fan.
Lisa Wyse profile photo

HubSpot Sales

We actually use or have used pieces of Engagio (still using for ABM), ClearSlide and Intercom but we ended up migrating all of our team members to HubSpot sales because it covered all of our needs (email tracking, document tracking, etc.) and more - like scheduling meetings with the meetings feature. It's clean and easy to use and there's plenty of training available!
Stephanie Casstevens profile photo

Return on Investment

Gong.io

  • Better at handling competitor scenarios.
  • Saved time with coaching by only focusing on the important tasks and receiving alerts.
  • Employee efficiency -- able to handle more calls on their own vs needing peers or managers to help.
Brett Soucy profile photo

HubSpot Sales

  • Email sequences save time reaching out to prospects and automate my follow-up. Saving time, and keeping the consistency of communication to customers.
  • We don't have to pay for multiple third party tools because HubSpot has built so many into one platform.
  • It gives us tons of analytics on how to improve our website conversion rates.
Ted Bennett profile photo

Pricing Details

Gong.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

HubSpot Sales

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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