GoodData vs. Tableau CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoodData
Score 8.5 out of 10
N/A
GoodData is a cloud-based data and analytics platform, bringing AI-fueled data-driven decision-making to organisations across the globe. With a platform that leverages the potential of automation and AI, GoodData empowers its customers to make data analytics available to end users via real-time, self-service data insights right at the point of work. The vendor states that over 140,000 businesses and 3.2 million users rely on GoodData to drive meaningful change and achieve more through…
$30
per month per user
Tableau CRM
Score 8.3 out of 10
N/A
Tableau CRM (formerly Einstein Analytics) from Salesforce is a cloud-based business intelligence solutions and analytics software. It provides users with automated data discovery, CRM-connected analytics, top-down views of data, augmented analytics, predictive insights, and customizable data visualization tools.
$125
per month
Pricing
GoodDataTableau CRM
Editions & Modules
Internal Analytics Startup
$30
per month per user
No answers on this topic
Offerings
Pricing Offerings
GoodDataTableau CRM
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
GoodDataTableau CRM
Considered Both Products
GoodData
Chose GoodData
GoodData is best among every other platform I used because it's a cloud based platform and way to easy to use. Its robust predictive analytics and unified data view set it way apart. While Power BI and Tableau excel in visualization, GoodData's focus on comprehensive business …
Chose GoodData
GoodData has the perfect mix of usability, power, and price that made it the desirable choice vs the competitors.
Chose GoodData
Power BI happens to be very basic and customization is limited at best. Fine for basic dashboards but not particularly good if you need to get more complex data insights.
GoodData gives you the functionality of customized dashboards and is also very scalable. The price might be …
Tableau CRM

No answer on this topic

Top Pros
Top Cons
Features
GoodDataTableau CRM
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
GoodData
7.6
51 Ratings
9% above category average
Tableau CRM
8.5
46 Ratings
4% above category average
Pixel Perfect reports7.735 Ratings8.639 Ratings
Customizable dashboards7.851 Ratings7.646 Ratings
Report Formatting Templates7.441 Ratings9.244 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
GoodData
7.8
50 Ratings
1% above category average
Tableau CRM
8.0
47 Ratings
1% below category average
Drill-down analysis7.749 Ratings7.746 Ratings
Formatting capabilities6.950 Ratings8.446 Ratings
Report sharing and collaboration7.746 Ratings9.044 Ratings
Integration with R or other statistical packages00 Ratings6.835 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
GoodData
7.1
49 Ratings
6% below category average
Tableau CRM
8.4
43 Ratings
4% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)7.347 Ratings8.740 Ratings
Location Analytics / Geographic Visualization7.138 Ratings8.938 Ratings
Predictive Analytics6.628 Ratings7.640 Ratings
Pattern Recognition and Data Mining7.59 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
GoodData
7.4
51 Ratings
0% below category average
Tableau CRM
8.4
46 Ratings
2% below category average
Multi-User Support (named login)7.451 Ratings8.744 Ratings
Role-Based Security Model7.144 Ratings8.144 Ratings
Multiple Access Permission Levels (Create, Read, Delete)7.450 Ratings8.140 Ratings
Single Sign-On (SSO)7.629 Ratings8.639 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
GoodData
8.0
29 Ratings
7% above category average
Tableau CRM
7.3
31 Ratings
8% below category average
REST API7.924 Ratings7.329 Ratings
Javascript API8.022 Ratings7.927 Ratings
iFrames8.123 Ratings6.923 Ratings
Java API00 Ratings7.926 Ratings
Themeable User Interface (UI)00 Ratings8.526 Ratings
Customizable Platform (Open Source)00 Ratings5.125 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
GoodData
-
Ratings
Tableau CRM
8.5
45 Ratings
2% above category average
Publish to Web00 Ratings9.335 Ratings
Publish to PDF00 Ratings8.942 Ratings
Report Versioning00 Ratings8.541 Ratings
Report Delivery Scheduling00 Ratings8.038 Ratings
Delivery to Remote Servers00 Ratings7.732 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
GoodData
-
Ratings
Tableau CRM
6.6
43 Ratings
19% below category average
Responsive Design for Web Access00 Ratings7.341 Ratings
Mobile Application00 Ratings6.032 Ratings
Dashboard / Report / Visualization Interactivity on Mobile00 Ratings7.237 Ratings
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User Ratings
GoodDataTableau CRM
Likelihood to Recommend
7.8
(79 ratings)
7.0
(47 ratings)
Likelihood to Renew
8.1
(14 ratings)
-
(0 ratings)
Usability
7.5
(58 ratings)
7.6
(6 ratings)
Availability
7.0
(1 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(6 ratings)
7.7
(6 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.0
(2 ratings)
6.0
(1 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
GoodDataTableau CRM
Likelihood to Recommend
GoodData
GoodData excels for my sales team in scenarios such as real-time performance tracking and sales metrics. The customizable dashboards help me to monitor lead conversion, revenue and individual performance. Along with huge data we also have insights. We can get most of our decisions based on it's analysis and optimize our strategies, and enhance overall sales.
Read full review
Salesforce
If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
Read full review
Pros
GoodData
  • GoodData helps in simplifying complex data into easy-to-understand visuals. We can create personalized dashboards & tailor them as per requirements. This data can be used from an executive level employee to a team lead employee in the business
  • GoodData is a very user friendly platform. The collaborative features simplify sharing and discussing reports among team members which promotes a culture of data-driven decision-making.
  • GoodData connects with various data sources and consolidate information from multiple platforms. This flexibility proves invaluable for businesses dealing with data spread across different systems as they can access large amount of data on a single platform.
Read full review
Salesforce
  • Interactive Dashboards, it [consists] of wide variety of charts
  • Data from different sources can be easily integrated with it
  • Security, it provides easy way to secure and share the information with the users
  • Support actions like opening hyperlink etc
  • Almost everything can be done from configuration
  • Data can easily be managed from dataflow.
Read full review
Cons
GoodData
  • Firstly I would like to mention about it's setup which took us more than a month to integrate and get things started.
  • Not that easy for beginner to start using the platform.
  • Some features are hard to find at setup due to it's complexity but later it went well.
Read full review
Salesforce
  • Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started.
  • Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first.
  • Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money.
  • More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess.
Read full review
Likelihood to Renew
GoodData
Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well
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Salesforce
No answers on this topic
Usability
GoodData
GoodData provided us with strong overall usability and provided us a platform for various business analytics. Its user-friendly and insightful reports and also the dashboards. Me and my team really appreciate the platform's ability to streamline decision-making processes. However, there is a learning curve during initial setup as I mentioned before. Continuous improvements in the onboarding could further enhance GoodData's usability as well.
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Salesforce
Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
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Reliability and Availability
GoodData
We are approximately one month since go-live. There has been one short outage.
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Salesforce
No answers on this topic
Performance
GoodData
Performance on refreshing metrics works well.
Read full review
Salesforce
No answers on this topic
Support Rating
GoodData
Support team has been highly responsive and helpful from our first initial deployment to present day. They engage and work with us. know when to escalate for more challenging problems. They also follow up. Overall have had a very good experience with support
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Salesforce
I have not come across any bad experiences with the support provided. Also, I observed regular updates have been implemented without breaking the tool. But in my opinion, Now Tableau CRM has huge market challenges with tools like Power BI and its spread
Read full review
In-Person Training
GoodData
Petr was a rock star - patient, knowledgeable, clear and easy to work with.
Read full review
Salesforce
No answers on this topic
Online Training
GoodData
GoodData implementation team was professional and courteous
Read full review
Salesforce
No answers on this topic
Implementation Rating
GoodData
Thorough, professional and on time.
Read full review
Salesforce
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
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Alternatives Considered
GoodData
GoodData was more cost effective and did not necessitate additional spend on internal resources. The end user interface was easy to use and did not require additional set up or customization. The clients required little support from the Prometric staff to use the product
Read full review
Salesforce
Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
Read full review
Return on Investment
GoodData
  • We have been able to quickly go to market with a feature-rich version of our application.
  • The licensing costs are manageable but make our offering more expensive than alternatives.
  • The possibility to horizontal scaling with Kubernetes is a bright outlook for our business.
Read full review
Salesforce
  • Absolutely a must-have tool if you are working on saving project
  • Create a centralized database to track project target across region
  • Easily create chart to showcase data / performance
Read full review
ScreenShots

GoodData Screenshots

Screenshot of GoodData's array of tools and AI features to dig into data for needed insights.Screenshot of GoodData’s AI-powered features (like NLQ) and drag-and-drop UI, used to build and interact with charts and dashboards.Screenshot of GoodData's pro-code, low-code, and no-code interfaces, available so users with all skill levels can collaborate to share insights and findings.Screenshot of forecasting tools that let users predict trends for key business metrics for the next month, quarter, and year.Screenshot of NLQ, used to ask questions of data, automatically create new visualizations, and discover new insights using natural language via an AI chatbot.Screenshot of an AI-powered explanation of what is driving the values, in dashboards and visualizations.