Accurate Background vs. GoodHire

Very well suited for our company because of their pricing, reliability, speed, detail, and user experience. I don't think there are any scenarios where Accurate wouldn't work for a business

Incentivized

After confirming a candidate's information, they marked. The highlighted background checks' suspiciousness was decreased with a bit of additional information and intuition, and they turned out to be fine. Whether it be by email, phone, or chat, their customer care is really helpful. We use Gmail, which is linked to our GoodHire account, and we get answers quickly.

Incentivized

• Customer service
• Accuracy

Incentivized

• Allows for Ongoing Alerts where you can continue to know the background checks are being run
• Allows you to make selections for each background check and cater it to the specific background check you are ordering
• Cost effective
• Quick and timely background checks come back after you order them

Incentivized

• The screening process on the US side took 4+ months to be implemented even though there was no specific request or difficulty on our side: we have a very basic need that Accurate Background is supposed to be implementing easily.
• Twice in the past Accurate Background's reports have shown blank records ... for people with a criminal history.
• I receive on a regular basis from Accurate services emails asking for more information. But sometimes this email is not for me but for the candidate. And you never know what complementary information is required. You just receive an email stating "we need more information". You have to chase them to know what they need.
• I have recently received a message stating that a search is complete. When you open the record, you realize the search has been abandoned. There is a sentence at the end of it stating that you have received an email from their services.... when you have received nothing.
• All the above shows that there is minimum interaction with real people from their services, that their automatic messages are not complete nor accurate, and that their search results just cannot be trusted.

• Does not include ability to run bulk background checks
• No ability to "run and go" -- requires a few pages of clicking through
• Results older than a few months become archived & are held in a different section of website - making it harder to find them

Incentivized

Very dependable and thorough

Incentivized

Haven't had any issues with Goodhire's customer support.

Incentivized

Accurate is much better. The most thorough background check company I have ever used.

Incentivized

Our previous vendor had slow turn around times, often we would see background checks taking weeks to return results to us. We would also note discrepancies in state compliance and have to point them out to be addressed by their system. Good Hire seems to be more compliant with state regulations and have had quicker processing times for our end users

Incentivized

• Our turn around time has decreased by half as far as complete background checks are concerned. This allows us to keep our candidates and improve their experience.
• We averaged a savings of over $2,000/year thanks to Accurate's ability to create customized packages.

Incentivized

• Goodhire ensures that our data is protected and confidential.
• GoodHire provides accurate results with the most up-to-date information available.
• GoodHire has improved the accuracy of hiring, reducing the time to hire. It has also helped increase employee satisfaction by providing reliable applicant history information. This, in turn, has helped improve employee retention and reduce hiring costs.

Incentivized