GoodRx for Healthcare Professionals vs. LevelUp, now part of Grubhub Enterprise

GoodRx is a great tool if you don't have insurance or your medications aren't covered. It offers deals on many, many different prescriptions and can help people save a significant amount of money without a lot of labor. Anyone who has computer/printer or phone/app access can utilize its features, so it's very accessible to the majority of people.

Incentivized

Works well with Toast POS and Grubhub as LevelUP is fully integrated with both. I would not recommend it with a Point of Sale or third party delivery where it is not integrated.

Incentivized

• Convenient. Very easy to access and use.
• Efficient. The interface is very user-friendly and easy to understand.
• Saves money. It definitely does what it sets out to do - save people money!

Incentivized

• Full integration with Toast POS and Grubhub
• Response time from their enterprise support desk is very fast
• Dashboard is easy to use for managers

Incentivized

• Knowing that many people, on some of these medicines, are elderly and would appreciate saving a couple of dollars, it would be nice to have a way to use GoodRX without a computer or phone.
• Submit/request button. If someone's medicine isn't included in the program, it may be helpful to have a way to monitor demand.
• A tool to help you measure how much you save each year would be neat to see.

Incentivized

• When used to make an app, many updates require a full redesign with scope of work - so app is not easy to update or add new features
• Partial refunds cannot be processed on the dashboard or in store
• The QR scanners break frequently
• The QR scanners will scan a guest's payment, but if it isn't cleared out by the staff it will hold that payment info and the next order will get charged to that other person's payment.

Incentivized

I haven't ever heard of competitors of GoodRx, and I've never had a reason to look anywhere else. I've always had a good experience with GoodRx, no issues or questions from the pharmacies at all! Very convenient and it's nice to have a quick way to save a bit of money.

Incentivized

• Saves our employees money.
• Boosts morale - it's nice that employees can talk about saving money together.

Incentivized

• Online ordering was up exponentially during the pandemic, at one point all orders were coming in online and the bulk of that was through LevelUp.

Incentivized