Likelihood to Recommend [Google Domains is] very simplistic and easy to use, so it's very straightforward to register a new domain but it doesn't have some features that other services provide. Also, the integration with other Google Services and domain search tool is amazing.
Read full review I run five websites off of 1&1 for different outshoots of the company. For our web needs it works perfectly. We have a midgrade hosting package and it works perfectly. I know if issues arose from traffic or storage space 1&1 would have a solution for us.
Emily P Senior Internet Marketing Coordinator
Read full review Pros Process of buying a domain with Google Domains is easy Payment was simple - can use Google Wallet and other forms of payment. After purchase, you can quickly build a website with one of their partners. Email forwarding add-on for free. Read full review Private registration: 1&1 offers free private registration which makes them an automatic favorite. Reliable customer service: always someone available when I call in and I have never had my issue not get resolved. Easy to use dashboard: domains in one place with DNS settings and other things that can be tweaked. It's easy to add an SSL certificate to domains as well. Read full review Cons Google Domains is pretty good at pre-solving email faux pas such as reply all mishaps. Perhaps a built-in email monitoring tool such as knowing when a customer opens up an email would be good. You can get these features with integrations, but what if it was an internal Google product? Might be nice Email masking was a bit difficult to figure out, but nothing you can't discover with a few Google sessions. I wish I could see more insight into time zones that my customers are in, or scheduling calls on Gcal with timezone awareness. I know this is super hard to code around though. Read full review Navigating some contract changes International customer careline Read full review Likelihood to Renew Unless the product goes away, I'll continue using it.
Read full review Usability When on desktop or mobile, the minimalist design and functionality of Google Domains is welcome. Because we use Google Workplace, the integration is simple. Management is fast and easy, and it offers on-the-go ease. Google is very consistent in its user interfaces and usability, so there’s no wasted time in a new learning curve. And the price is right
Read full review Support Rating I've never actually had to use support because everything has been very straightforward and I have not had a glitch. I have used Google's support for other items so I can only imagine that it's probably the same support which is decent. They do take a while to get back to you.
Read full review Alternatives Considered GoDaddy is great, but what I really like about Google Domains when compared to
GoDaddy is the ease of centralization. Our email, calendar, accounts, domain, etc was all handled in one place and that made things really easy. You could also access domains easily and quickly by being logged into your email, instead of worrying about yet another log in.
Read full review GoDaddy users seem to have more challenges with connecting their websites to their domain and customer service.
Read full review Return on Investment Being able to host my URL with Google Domains is one less thing I have to worry about in my writing career. I'm sure having my URL, which is my name, with Google Domains also helps people find me via Google's search engine. Its ease of integration with other Google products, especially Google Apps for Business, is a huge plus for marketing and day-to-day work. Read full review There is no downtime so we appear dependable to our customers. The cost of 1&1 is very reasonable. Emily P Senior Internet Marketing Coordinator
Read full review ScreenShots