What users are saying about
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374 Ratings
256 Ratings

Google Hangouts

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374 Ratings
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Score 8.3 out of 101
256 Ratings
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Score 7.4 out of 101

Likelihood to Recommend

Google Hangouts

Google Hangouts is useful for any type of user. It can be a low overhead video chat client that connects users with each other without the need for setting up desktop applications and accounts. It does not provide the more advanced features one would find using industry web conferencing software, but for a simple voice and video chat, Google Hangouts is a go-to, especially if connecting with users who are not familiar with the technology.
Kaleb-John Loo profile photo

Microsoft Yammer

We've had associated set up groups on a variety of topics like business technology, flexible packaging, Office 365 and SharePoint, protective solutions, public speaking, wellness, diversity and more! In fact, Sonoco associates from around the world who participated in our recent #WearPinkDay shared their photos on Yammer. This is one of the best positives scenarios!
Marcos Sola profile photo

Feature Rating Comparison

Cloud PBX

Google Hangouts
7.8
Microsoft Yammer
Hosted PBX
Google Hangouts
7.4
Microsoft Yammer
Multi-level Interactive Voice Response (IVR)
Google Hangouts
8.1
Microsoft Yammer
User templates
Google Hangouts
7.5
Microsoft Yammer
Call reports
Google Hangouts
7.6
Microsoft Yammer
Directory of employee names
Google Hangouts
8.5
Microsoft Yammer

Call Management

Google Hangouts
8.1
Microsoft Yammer
Answering rules
Google Hangouts
8.4
Microsoft Yammer
Call recording
Google Hangouts
7.6
Microsoft Yammer
Call park
Google Hangouts
7.4
Microsoft Yammer
Call screening
Google Hangouts
8.7
Microsoft Yammer
Message alerts
Google Hangouts
8.5
Microsoft Yammer

VoIP system collaboration

Google Hangouts
9.0
Microsoft Yammer
Video conferencing
Google Hangouts
9.1
Microsoft Yammer
Audio conferencing
Google Hangouts
9.1
Microsoft Yammer
Video screen sharing
Google Hangouts
8.3
Microsoft Yammer
Instant messaging
Google Hangouts
9.4
Microsoft Yammer

Mobile apps

Google Hangouts
9.4
Microsoft Yammer
Mobile app for iOS
Google Hangouts
9.3
Microsoft Yammer
Mobile app for Android
Google Hangouts
9.4
Microsoft Yammer

Project Management

Google Hangouts
Microsoft Yammer
6.2
Task Management
Google Hangouts
Microsoft Yammer
6.6
Gantt Charts
Google Hangouts
Microsoft Yammer
4.6
Scheduling
Google Hangouts
Microsoft Yammer
4.7
Workflow Automation
Google Hangouts
Microsoft Yammer
6.2
Mobile Access
Google Hangouts
Microsoft Yammer
8.0
Search
Google Hangouts
Microsoft Yammer
7.7
Visual planning tools
Google Hangouts
Microsoft Yammer
5.3

Communication

Google Hangouts
Microsoft Yammer
8.1
Chat
Google Hangouts
Microsoft Yammer
8.5
Notifications
Google Hangouts
Microsoft Yammer
8.4
Discussions
Google Hangouts
Microsoft Yammer
8.8
Surveys
Google Hangouts
Microsoft Yammer
7.3
Internal knowledgebase
Google Hangouts
Microsoft Yammer
7.5
Integrates with GoToMeeting
Google Hangouts
Microsoft Yammer
7.0
Integrates with Gmail and Google Hangouts
Google Hangouts
Microsoft Yammer
8.0
Integrates with Outlook
Google Hangouts
Microsoft Yammer
9.0

File Sharing & Management

Google Hangouts
Microsoft Yammer
7.6
Versioning
Google Hangouts
Microsoft Yammer
6.6
Video files
Google Hangouts
Microsoft Yammer
8.2
Audio files
Google Hangouts
Microsoft Yammer
8.2
Document collaboration
Google Hangouts
Microsoft Yammer
7.8
Access control
Google Hangouts
Microsoft Yammer
8.1
Advanced security features
Google Hangouts
Microsoft Yammer
6.6
Integrates with Google Drive
Google Hangouts
Microsoft Yammer
6.7
Device sync
Google Hangouts
Microsoft Yammer
8.3

Pros

Google Hangouts

  • One tool, many uses: chat, audio call, video call, interact with Meet or any other Google tool, perfectly integrated.
  • One tool, any platform.
  • Cell phone? No problem.
  • Tablet? No problem.
  • PC? No problem.
  • No matter what OS you're using, you can Hangout.
  • One tool, many people to connect: almost everybody I know has a Google account, or even the other way around, I think I don´t know anybody without a Google account, so they're all a potential Hangouts contacts.
No photo available

Microsoft Yammer

  • Employees from around the globe get to follow, share and discuss a myriad of business topics on Yammer, our business social network. They get to start conversations, collaborate on files and organize projects so one can go further, faster. Plus the ease of asking questions, finding expertise and offer feedback on a topic without leaving the application you’re in saves time and keeps employees engaged.
  • When one works with teammates in Yammer groups, ideas fly! Do you have an important message to share with the rest of the community? We utilize Yammer to reach who you want within the company when you want, so no one misses a thing. Yammer brings the global conversation straight to you.
Marcos Sola profile photo

Cons

Google Hangouts

  • You may find a low video quality comparing with other tools and pointing specifically to video calls.
  • It's not the lightest chat tool, it's phone app is rather slow.
  • The way it handles group chats is not my favorite.
No photo available

Microsoft Yammer

  • Editing functionality would be warmly welcomed by my team. There's currently no way to edit posts in Yammer once they've been posted. If a typo is bothering you, you'll have to delete your post and re-post with the edited text.
  • Yammer's design leaves something to be desired. Document editing is not great.
  • No obvious way to sort/organize files uploaded to Yammer. If files from a certain user are needed, you'll have to go to their profile and sift through their uploaded files.
Kyle Legg profile photo

Likelihood to Renew

Google Hangouts

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 6.9
Based on 10 answers
We are looking to upgrade to the Enterprise licence, although are having some difficulty due to the requirement for an Office 365 licence to be in place. If these external factors were not there, it would be much easier.
No photo available

Usability

Google Hangouts

Google Hangouts 9.0
Based on 5 answers
It just works. Maybe you can experience very minor flaws or bugs from time to time (not a problem at all). You just need a google account (Gmail) and you're good to go. And best of all: It is free. The cost-benefits ratio is simply perfect, and audio/video quality is excellent as long as you can have a stable internet connection with decent speeds (no less than 2 Mbps, I'd say).
Martín Stricker profile photo

Microsoft Yammer

Microsoft Yammer 9.0
Based on 3 answers
Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
Stefano Tempesta profile photo

Reliability and Availability

Google Hangouts

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 8.0
Based on 1 answer
Very available
Danielle Brigida profile photo

Performance

Google Hangouts

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 9.0
Based on 1 answer
It's a simple product but it does provide value.
Danielle Brigida profile photo

Support

Google Hangouts

Google Hangouts 8.2
Based on 19 answers
It's not enterprise-facing so no support is really around.
Matthew Gardner profile photo

Microsoft Yammer

Microsoft Yammer 5.0
Based on 2 answers
They are very eager to get us to pay
Danielle Brigida profile photo

Online Training

Google Hangouts

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 8.0
Based on 1 answer
The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
Vivian Thacker profile photo

Implementation

Google Hangouts

No score
No answers yet
No answers on this topic

Microsoft Yammer

Microsoft Yammer 8.0
Based on 1 answer
We organically implemented the product
Danielle Brigida profile photo

Alternatives Considered

Google Hangouts

Hangouts is inferior to any enterprise product. Video is worse than Zoom. Chat worse than Slack. Calls worse than Grasshopper.
Matthew Gardner profile photo

Microsoft Yammer

Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
Kyle Legg profile photo

Return on Investment

Google Hangouts

  • Increases workflow with a collaborative environment.
  • Inexpensive to implement for yourself and clients.
  • Does what it does well, but you may need other options depending on the needs of your business.
Stephen Wittmaak profile photo

Microsoft Yammer

  • Increased employee efficiency
Kyle Legg profile photo

Pricing Details

Google Hangouts

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Yammer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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