Google Surveys vs. TrueContext

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Surveys
Score 7.6 out of 10
N/A
Google Surveys is an app for custom surveys, and is part of Google Apps for Work. The insights from audience targeted surveys can be expressed in instant, easy-to-digest graphs and charts help you make sense of the survey data. Surveys natively integrates with other solutions, allowing you to use data from one product while working in another. Survey responses from real people can be sourced by Google's Opinion Rewards app, where respondents answer questions in exchange for incentives.
$10
per completed survey
TrueContext
Score 8.9 out of 10
N/A
TrueContext (formerly ProntoForms) provides an enterprise-level low-code field-focused application. The solution is used to create apps and forms to collect and analyze field data with smartphones and tablets – either as a standalone solution or as a mobile front-end to enterprise systems of record.
$25
per month per license (billed annually)
Pricing
Google SurveysTrueContext
Editions & Modules
Surveys
10¢
per completed survey
Essentials
$25
per month per license (billed annually)
Advanced
$45
per month per license (billed annually)
Enterprise
Contact Sales
Volume discounts available
Offerings
Pricing Offerings
Google SurveysTrueContext
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Google SurveysTrueContext
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Google Surveys
7.5
13 Ratings
4% below category average
TrueContext
9.0
1 Ratings
14% above category average
Survey templates7.013 Ratings00 Ratings
Themes7.811 Ratings00 Ratings
Custom logo/branding7.710 Ratings9.01 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Google Surveys
8.0
13 Ratings
7% below category average
TrueContext
9.0
1 Ratings
5% above category average
Changes to live survey7.913 Ratings9.01 Ratings
Question design help7.310 Ratings9.01 Ratings
Multiple question types8.713 Ratings9.01 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Google Surveys
8.3
12 Ratings
0% below category average
TrueContext
9.0
1 Ratings
8% above category average
Survey logic flexibility8.312 Ratings9.01 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Google Surveys
8.5
13 Ratings
3% above category average
TrueContext
9.0
1 Ratings
9% above category average
Response tracking8.613 Ratings9.01 Ratings
Data export8.512 Ratings9.01 Ratings
Standard reports8.911 Ratings9.01 Ratings
Custom reports7.79 Ratings9.01 Ratings
Analytics8.711 Ratings9.01 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Google Surveys
8.1
13 Ratings
3% below category average
TrueContext
9.0
1 Ratings
7% above category average
Access controls8.412 Ratings9.01 Ratings
Compliance7.910 Ratings9.01 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Google Surveys
7.9
10 Ratings
2% below category average
TrueContext
9.0
1 Ratings
11% above category average
Vendor-offered crowdsourcing8.37 Ratings00 Ratings
Respondent restrictions7.59 Ratings9.01 Ratings
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User Ratings
Google SurveysTrueContext
Likelihood to Recommend
8.8
(13 ratings)
8.2
(5 ratings)
Usability
9.0
(13 ratings)
10.0
(2 ratings)
Support Rating
7.5
(12 ratings)
8.7
(3 ratings)
User Testimonials
Google SurveysTrueContext
Likelihood to Recommend
Google
Google Surveys is perfect when trying to collaborate with co-workers and find a date & time that works best for them to get together, whether it's for a regular meeting, team photo session, celebratory dinner, or Christmas celebration. It's also great for getting feedback on proposed changes that would affect the team.
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TrueContext Corporation
Prontoforms is suited for complicated business needs that are able to integrate seamlessly into one of the out-of-the-box solutions available. For simple recording to a spreadsheet, pdf, word document, database, etc. without any additional integrations, better (and in some cases free) solutions may work. For custom integrations, cost and effort may get expensive.
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Pros
Google
  • Measure the pulse of how our members are feeling (yes/no questions, multiple-choice questions).
  • Learn how students are doing with specific projects (textual-based questions, essay-type answers).
  • Run an election for board members (use of the "other" notation so that people can write in their own choices).
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TrueContext Corporation
  • Conditional logic
  • Linking to data sources
  • Integration to Salesforce and ServiceMax
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Cons
Google
  • While it is very intuitive, there are many ways you can fine-tune your survey (such as word limits, counts, etc) and these are not always obvious where those settings are.
  • I would like to see some ways of changing the formatting (and maybe I just haven't explored that yet), ie: colors, set up on the screen.
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TrueContext Corporation
  • Limitations to form formatting
  • Need more data source integrations
  • All of the different components need to synchronize automatically and more often.
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Usability
Google
Relatively simple so that those who are less than familiar with computers can figure it out. User friendly and already embedded with other Google products. Receives an 8 because many features available with Google Surveys are also available with similar, free products on the internet today. Good, but not stellar.
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TrueContext Corporation
As Prontoforms markets itself as a low code, user-friendly drag and drop solution, it definitely excels in the area of user experience. While those who are more on the technical side will appreciate the standard options available as part of its custom integration tools. The learning curve has never been an issue.
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Support Rating
Google
This is by far the only area where I think that there is room for improvement because Google does not respond as fast as I would like them to. We live in a fast-paced world and this is probably the only area where Google can improve on and as a teacher, I find it challenging to wait for a day or two for a response when everything that I am doing in the Google Classroom is running instantly and with no breaks in between.
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TrueContext Corporation
The customer support for pronto forms was great for me in the only instance that I have had to use it. I called the phone number for ProntoForms customer support, they were quick with the correct answer for me and very reassuring.
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Alternatives Considered
Google
I selected Google Surveys to create them because it was free and helped to improve our overall information and data. It was easy to build it into our systems and get the data. Other survey providers have offered a larger variety of options, which have helped even more - but the higher costs were not worth the extra money.
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TrueContext Corporation
We looked for versatility of product and cost effectiveness when trying to choose vendors. Even though the product can be set up by the user or administrator, the more complex parts of the form required help to be done right. Vendors needed to be able to offer their services to get this done in a timely fashion. ProntoForms hit all the marks. We looked at other vendors and they just couldn't replicate or form closely enough.
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Return on Investment
Google
  • Team members are more apt to respond quickly to a Google Survey request rather than a normal email - makes my job as an admin easier.
  • Easy to check on who hasn't responded - that way I only have to one-on-one follow up with select individuals instead of everyone.
  • You can customize the survey to your team's specific brand, which is especially handy if sent to those outside of our work sphere.
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TrueContext Corporation
  • Return on Investment is immediate and possible from the first submission.
  • Saved us hours when it came to implementing forms on websites
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ScreenShots

TrueContext Screenshots

Screenshot of task automationScreenshot of field operations tracking and measurementScreenshot of available integrations